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They usually make them available through Ubi Connect. But it's not a certainty. Some of them might be kept as exclusives.
The Hourglass code is not redeemable anymore. Unless you redeemed it before, it's not possible.
I got the code from Japan Crate after buying an Assassin's Creed Foodie Box. States in the email I got 3 days ago the code is good to be used when game releases. :(
I got mine from the snack box also.
In that case you should be able to redeem it, unless you already did at the time of the puzzle promo.
If your account already has it, it should show something like "You already redeemed this code" or something like that.
Oath Tanto short katana
Spirit Headband
Spirit Kosode armor skin
Also Ubi+ rewards to claim in their launcher
With Ubisoft's help, they directed me to a specific web page where the code could be used. It would not work by just trying to enter the key in their app. You must go here to redeem it for the hourglass code: https://redeem.ubisoft.com/assassins-creed-shadows/
The Hourglass trinket is now only available through the IGN snack box
There is no other way, unless you already claimed back when it was part of their puzzle promo