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Actually I emailed their support team.
Thank you for taking a look. The Steam connect link is still only showing Biotech for me and the sendowl download links are still only showing Biotech. I will give it another 30 min before trying again but it doesn't seem fixed to me.
Yes I am using the same email. Only biotech is showing up. The first link I got said I had 50 Biotech downloads left, which doesn't make sense as I originally downloaded biotech from the link so it should of been 49 the first time I saw it. It feels like they think I bought biotech twice or something.
Sorry, was a mistake on my part, I sent your support staff an email explaining my problem. Sorry about that. Thank you for your fast response in this thread. Have a great day!