Ugh buying off their website is buggy again

[High Stakes]

This also happened when Biotech came out.... I just bought the new expansion for the game, and the download given to me was the Biotech download and I cannot link the game to Steam as it's not showing up on my bought DLC on their site.

Come on guys.

[Diarmuhnd]

So post on their forums

[High Stakes]

Originalmente postado por Diarmuhnd:

So post on their forums

Actually I emailed their support team.

[Tynan]

Sorry guys, just a hiccup in our update process. It's fixed now, Anomaly will give Anomaly. Re-download please!

[High Stakes]

Originalmente postado por Tynan:

Sorry guys, just a hiccup in our update process. It's fixed now, Anomaly will give Anomaly. Re-download please!

Thank you for taking a look. The Steam connect link is still only showing Biotech for me and the sendowl download links are still only showing Biotech. I will give it another 30 min before trying again but it doesn't seem fixed to me.

[Tynan]

Sorry, we're working on it.

[Omac]

Seems to be working for me. Did you use the same email you purchased with? If using a PayPal account, the email on that account?

[High Stakes]

Originalmente postado por Omac:

Seems to be working for me. Did you use the same email you purchased with? If using a PayPal account, the email on that account?

Yes I am using the same email. Only biotech is showing up. The first link I got said I had 50 Biotech downloads left, which doesn't make sense as I originally downloaded biotech from the link so it should of been 49 the first time I saw it. It feels like they think I bought biotech twice or something.

[High Stakes]

Originalmente postado por Tynan:

Sorry, we're working on it.

Sorry, was a mistake on my part, I sent your support staff an email explaining my problem. Sorry about that. Thank you for your fast response in this thread. Have a great day!