Hellogames.Zendesk.com Error

[LomaxGames_321]

I have been recently getting an error with my No Man's Sky on launch bug that stops me from entering into the game and playing.

[Musashi]

Whats your Specs ?

There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

[LomaxGames_321]

Alienware Aurora R9
Windows 11
AMD Ryzen 9 5900 12-Core Processor
Nividia Geforce RTX 3070

[Musashi]

Originally posted by LomaxGames_321:

Alienware Aurora R9
Windows 11
AMD Ryzen 9 5900 12-Core Processor
Nividia Geforce RTX 3070

That should definitely work
What about your crash dump file ?

[LomaxGames_321]

Originally posted by Musashi:

Whats your Specs ?

There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

NMS_crash_1721666221_126314_011513x_ST76561199435672360.dmp

[Musashi]

Originally posted by LomaxGames_321:

Originally posted by Musashi:

Whats your Specs ?

There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

NMS_crash_1721666221_126314_011513x_ST76561199435672360.dmp

upload your crash dunp file into a cloud, with permission to download it, I´ll look into it

[LomaxGames_321]

Originally posted by Musashi:

Originally posted by LomaxGames_321:

NMS_crash_1721666221_126314_011513x_ST76561199435672360.dmp

upload your crash dunp file into a cloud, with permission to download it, I´ll look into it

How do I do that?

[l1sbet]

mine just keeps freezing and crashing about every 5 minutes. AMD 6700XT, 32ram, ryzen 5800. I even lowered a lot of the settings and its still happening.

[Musashi]

Originally posted by LomaxGames_321:

Originally posted by Musashi:

upload your crash dunp file into a cloud, with permission to download it, I´ll look into it

How do I do that?

if you on discord : Ping Musashi
https://discord.gg/nomanssky

[LomaxGames_321]

Originally posted by Musashi:

Originally posted by LomaxGames_321:

How do I do that?

if you on discord : Ping Musashi
https://discord.gg/nomanssky

I dont have Discord sorry.

[Musashi]

than I cant help .. try to figure out how to upload a file into a cloud

[LomaxGames_321]

Originally posted by Musashi:

than I cant help .. try to figure out how to upload a file into a cloud [/quote
Got my Discord up and running again :D
can I add you on there?

[Musashi]

Originally posted by LomaxGames_321:

Originally posted by Musashi:

than I cant help .. try to figure out how to upload a file into a cloud [/quote
Got my Discord up and running again :D
can I add you on there?

great ..
join https://discord.gg/nomanssky
And ping Musashi

[LomaxGames_321]

Originally posted by Musashi:

Originally posted by LomaxGames_321:

great ..
join https://discord.gg/nomanssky
And ping Musashi

When I click on that it just takes me to the Discord page?

[LomaxGames_321]

Originally posted by Musashi:

Originally posted by LomaxGames_321:

great ..
join https://discord.gg/nomanssky
And ping Musashi

Your name isn't even on Nomanssky Server?

[Musashi]

Originally posted by LomaxGames_321:

Originally posted by Musashi:

When I click on that it just takes me to the Discord page?

Yeah to the No Mans Sky Channel