White screen on startup

[khime]

Hi! Been super excited to play the new update, but I've been encountering a really annoying error as of late. When I start the game, it shows a white screen for about five seconds before crashing.

My computer specs are:
Win10 64bit
AMD 3300 CPU
Radeon rx 6600
16gb ram

[Musashi]

There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Type this into the address bar: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

[khime]

Found it! Here's the link. https://we.tl/t-xq6GQ9KK2d

[Musashi]

Based on your dump , an outdated OBS Version is installed
Uninstall it, reboot your PC and make sure that folder is gone :
C:\ProgramData\obs-studio-hook

[khime]

It's gone, but the game is still crashing :(

[Musashi]

ok..
Could you post the content of your TKGRAPHICSSETTINGS.MXML (just open it with notepad and copy&paste it)
That file is in \steamapps\common\No Man's Sky\Binaries\Settings

[Mister Macaroni]

I have the same issue and none of the suggested fixes in this forum have worked. Hoping it's sorted out with a patch soon.

[khime]

Alright, here you go:


<?xml version="1.0" encoding="utf-8"?>
<Data template="TkGraphicsSettings">
<Property name="Version" value="9" />
<Property name="FullScreen" value="false" />
<Property name="Borderless" value="true" />
<Property name="Monitor" value="0" />
<Property name="MonitorNames">
<Property name="MonitorNames" value="0|AMD Radeon RX 6600|Generic PnP Monitor" />
</Property>
<Property name="ResolutionWidth" value="1920" />
<Property name="ResolutionHeight" value="1080" />
<Property name="ResolutionScale" value="1.000000" />
<Property name="RetinaScaleIOS" value="1.000000" />
<Property name="VsyncEx" value="Triple" />
<Property name="GraphicsDetail" value="TkGraphicsDetailPreset.xml">
<Property name="TextureQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="AnimationQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="ShadowQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="PostProcessingEffects" value="TkGraphicsDetailTypes.xml" />
<Property name="ReflectionsQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="VolumetricsQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="TerrainTessellation" value="TkGraphicsDetailTypes.xml" />
<Property name="PlanetQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="WaterQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="BaseQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="DynamicResScalingSettings" value="TkDynamicResScalingSettings.xml" />
</Property>
<Property name="MotionBlurStrength" value="180.000000" />
<Property name="VignetteAndScanlines" value="true" />
<Property name="FoVOnFoot" value="75.000000" />
<Property name="FoVInShip" value="75.000000" />
<Property name="Brightness" value="128" />
<Property name="MaxframeRate" value="60" />
<Property name="NumHighThreads" value="1" />
<Property name="NumLowThreads" value="1" />
<Property name="TextureStreamingVk" value="Auto" />
<Property name="ShowRequirementsWarnings" value="true" />
<Property name="RemoveBaseBuildingRestrictions" value="false" />
<Property name="MouseClickSpeedMultiplier" value="0.500000" />
<Property name="UseTerrainTextureCache" value="false" />
<Property name="UseArbSparseTexture" value="false" />
<Property name="HDRMode" value="Off" />
<Property name="AdapterName" value="AMD Radeon RX 6600" />
<Property name="AdapterIndex" value="0" />
<Property name="NumGraphicsThreadsBeta" value="2" />
</Data>

[Musashi]

It does not detect your CPU :
<Property name="NumHighThreads" value="1" />
<Property name="NumLowThreads" value="1" />

because your dump did not show your GPU Driver Version , you may update it :
https://www.amd.com/en/support

If it again crashes ... I would have a look into your new dump

[kosz_um]

In my case iit was caused by frame generation - once I switched it off - crashing stopped.

[Musashi]

Originally posted by kosz_um:

In my case iit was caused by frame generation - once I switched it off - crashing stopped.

That GPU does not support Framegen

[khime]

Updated my drivers & it worked!!
Thank you and have a wonderful day!! :^)

[dysamoria]

Driver update changed nothing for me.

[Mister Macaroni]

Looking through the crash dump seems like potentially a problem with the Steam overlay? Unless the crash is just a symptom of something else going wrong.

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ff9a1e5f07d (SteamOverlayVulkanLayer64!vkQueueSubmit+0x000000000000003d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000018
Attempt to read from address 0000000000000018

STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  SteamOverlayVulkanLayer64+3d

MODULE_NAME: SteamOverlayVulkanLayer64

IMAGE_NAME:  SteamOverlayVulkanLayer64.dll

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_SteamOverlayVulkanLayer64.dll!Unknown