Game hangs at Hello Games logo

[Wiw]

This game doesn't even load for me, I only get as far as the Hello Games logo before it hangs! I tried turning off the Steam overlay, but that didn't do any good.
That seems to be a recurring theme for me, some games just freeze up at the first screen! I get the feeling I should reinstall everything, but the thought chills my blood.

[Musashi]

Whats your Specs ?

[Wiw]

From my DxDiag:
Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: OMEN by HP Desktop PC 880-p5xx
BIOS: F.52 (type: UEFI)
Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8 CPUs), ~3.0GHz
Memory: 16384MB RAM
Available OS Memory: 16276MB RAM
Page File: 15892MB used, 13695MB available
DirectX Version: DirectX 12
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

[Musashi]

Which external GPU is installed ?
And whats the GPU driver Version from both, iGPU and external GPU ?
Could you post the content of your TKGRAPHICSSETTINGS.MXML (just open it withe notepad and copy&paste it)
That file is in \steamapps\common\No Man's Sky\Binaries\SETTINGS

[Wiw]

NVIDIA GeForce RTX 3060, driver version 31.0.15.3713

<?xml version="1.0" encoding="utf-8"?>
<Data template="TkGraphicsSettings">
<Property name="Version" value="4" />
<Property name="FullScreen" value="false" />
<Property name="Borderless" value="true" />
<Property name="Monitor" value="0" />
<Property name="MonitorNames">
<Property name="MonitorNames" value="0|NVIDIA GeForce RTX 3060|Generic PnP Monitor" />
</Property>
<Property name="ResolutionWidth" value="1920" />
<Property name="ResolutionHeight" value="1080" />
<Property name="ResolutionScale" value="1.000000" />
<Property name="VsyncEx" value="Triple" />
<Property name="GraphicsDetail" value="TkGraphicsDetailPreset.xml">
<Property name="TextureQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="AnimationQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="ShadowQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="PostProcessingEffects" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="ReflectionsQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="VolumetricsQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="TerrainTessellation" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="PlanetQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="BaseQuality" value="TkGraphicsDetailTypes.xml">
<Property name="GraphicDetail" value="Ultra" />
</Property>
<Property name="DynamicResScalingSettings" value="TkDynamicResScalingSettings.xml" />
<Property name="AmbientOcclusion" value="GTAO_Ultra" />
<Property name="AnisotropyLevel" value="8" />
</Property>
<Property name="MotionBlurStrength" value="180.000000" />
<Property name="VignetteAndScanlines" value="true" />
<Property name="FoVOnFoot" value="75.000000" />
<Property name="FoVInShip" value="75.000000" />
<Property name="Brightness" value="128" />
<Property name="MaxframeRate" value="60" />
<Property name="NumHighThreads" value="6" />
<Property name="NumLowThreads" value="5" />
<Property name="TextureStreamingVk" value="Auto" />
<Property name="ShowRequirementsWarnings" value="true" />
<Property name="RemoveBaseBuildingRestrictions" value="false" />
<Property name="MouseClickSpeedMultiplier" value="0.500000" />
<Property name="UseTerrainTextureCache" value="false" />
<Property name="UseArbSparseTexture" value="false" />
<Property name="HDRMode" value="Off" />
<Property name="AdapterName" value="NVIDIA GeForce RTX 3060" />
<Property name="AdapterIndex" value="0" />
<Property name="NumGraphicsThreadsBeta" value="0" />
</Data>

[Musashi]

hmm looks all ok...
Is ther no rash dumb file written ?

C:\Users\YOUR_ID\AppData\Local\Temp
(it will be called something like
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

[Wiw]

No, nothing of the sort.

[Musashi]

You may try a clean boot (no apps active in the back)
Clean Boot Win10:
https://support.microsoft.com/en-us/kb/929135

[Wiw]

I can't imagine having to do that every time I want to run this game.

[Malferellon]

Back up your TKGRAPHICSSETTINGS.MXML file.
In your TKGRAPHICSSETTINGS.MXML, try changing everything that says "Ultra" to "Low". Change the "MotionBlurStrength" to "0".
Relaunch the game. If it launches, it means your graphics hardware is either not up to snuff to run everything at such high settings, or possible that your hardware is defective. It's also possible that you're missing some Windows Updates and/or you need to update your video drivers.

That should cover 92.7% of the "failure to launch" issues in NMS.

[Musashi]

Originally posted by Wiw:

I can't imagine having to do that every time I want to run this game.

This is not the intention--- If NMS runs with a cleanboot .. that means one of your apps in Autostart may be the reason.

[Wiw]

You're most likely right... I've tried disabling a few services and autostarters, and I managed to get TTS working... let me see if NMS works now...

[Wiw]

Yep, whatever I disabled, the game now works!

[Musashi]

Originally posted by Wiw:

Yep, whatever I disabled, the game now works!

The usual suspects are :
OBS
Overwolf
Twitch _TV
RivaTunerSever

[Zak]

Originally posted by Wiw:

Yep, whatever I disabled, the game now works!

If you feel like it then re-enable them one by one and you should be able to find out which one is the culprit. Then either see if there is an update for it or just uninstall it.