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No Man's Sky > General Discussion > Topic Details
Chris Solomon Apr 17, 2023 @ 4:23pm
no connection to matchmaking services message
i was checking my in-game network settings before going online in a new save, and the first thing that popped up was an ingame dialog saying "no connection to matchmaking services".

anyone know anything about this message or how i can get connected?
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Showing 1-15 of 23 comments
Chris Solomon Apr 20, 2023 @ 5:22pm 
this seems to be occuring to my new games. older game saves that i have don't seem to suffer from the issue.

Are custom games disallowed form MP functions?
#1
Mandrake Apr 20, 2023 @ 6:14pm 
Swipe left?
#2
Chris Solomon Apr 20, 2023 @ 6:18pm 
sorry i don't understand what you mean. all the other solutions i have found for this issue, are for windows 7, but the game was supposedly patched to fix the issue, and i am running win11 pro 22h2
Last edited by Chris Solomon; Apr 20, 2023 @ 6:19pm
#3
Mandrake Apr 20, 2023 @ 6:31pm 
Bad joke - I've heard of the discovery services, but not matchmaking services. Swipe left.. ha ha. Anyway, I'll do some digging, but that's not one I've heard of before.

So far as custom games go - there are 'zones' of options that have to line up to be able to join other people that fall along the lines of Creative / Normal / Survival / Permadeath. If you start a game that works with MP in one area, then change a bunch of settings to the point it no longer conforms, then it will no longer allow you to match up with other players like you did before.
#4
Mandrake Apr 20, 2023 @ 6:35pm 
Just off the top of my head, usually server issues like this are an exception that needs to be made in your firewall / antivirus... might take a quick look at that in the meantime.
#5
Chris Solomon Apr 20, 2023 @ 7:26pm 
i am using the microsoft 365 defender service, and malwarebytes premium. i saw in another thread that if I lose access to the XBOX Gaming service network, then this game will show this message. the cause is probably teredo related, but my teredo appears to be workign working already, but the xbox network settings say server connectivity is blocked. so the thing that might be causing that, might also be affecting NMS. I just don't know what that would be. all the normal remedies involve getting teredo working, but it already is in a working state.

https://steamcommunity.com/sharedfiles/filedetails/?id=2965039146
Last edited by Chris Solomon; Apr 20, 2023 @ 7:31pm
#6
Chris Solomon Apr 20, 2023 @ 7:28pm 
Originally posted by Mandrake:
Just off the top of my head, usually server issues like this are an exception that needs to be made in your firewall / antivirus... might take a quick look at that in the meantime.

i don't think it is a server issue, as my really old save does not have this issue. only new games. i tried all the new game variants and they all had the issue. don't know if there is currently a community event going on, but clicking on the new game type for that does nothing.
Last edited by Chris Solomon; Apr 20, 2023 @ 7:30pm
#7
Mandrake Apr 20, 2023 @ 7:53pm 
I don't think the server has an issue, I mean the connection to the server is having an issue. There should be no reason an old save vs. new save would be different, other than some underlying method of packet relay - which could be possible until your old save is sufficiently updated through gameplay, reloads, etc. to catch up.

I would try simply disabling malwarebytes temporarily, rebooting, and giving it a shot. If it fixes it, then look into providing an exception in malwarebytes for NMS. If not... keep searching... something isn't right.
#8
Chris Solomon Apr 20, 2023 @ 7:55pm 
so its probable i have stumbled across some unusual bug that has yet to be fixed?
#9
Mandrake Apr 20, 2023 @ 8:01pm 
I don't think so, or there would be a hundred replies here saying they have the same problem by now. It sounds like you've got yourself an 'issue'.
If you can't shake it loose, you can always submit a ticket through zendesk:
https://hellogames.zendesk.com/hc/en-us/requests/new
#10
Chris Solomon Apr 20, 2023 @ 8:04pm 
i think i will do that. thanks. i really have no idea what could be the cause. I even tried starting a new "survival" mode game. same strange message in network options.
#11
Mandrake Apr 20, 2023 @ 8:07pm 
Did you ever try disabling malwarebytes entirely, just to check? Other than that, yeah - zendesk is probably the best way to go.
#12
Chris Solomon Apr 20, 2023 @ 8:12pm 
yes. i exited the program, so it's not even running.
#13
Mandrake Apr 20, 2023 @ 8:18pm 
Well, the way those programs work, they have services that run - even without the main program running. You might want to double check that the services have stopped.
Better yet, it would be best to go into its settings and completely disable it, reboot so that your network settings are cleared, and then try it. You really won't know for sure until you do that.
Exiting a program that has anything to do with your network leaves all kinds of things attached to your IP, DNS cache, etc. that without knowing the commands to purge/flush all of that manually - you need to do a reboot to make sure.
But, it's up to you. I'm just passing it along.
#14
Chris Solomon Apr 20, 2023 @ 8:34pm 
mbam's services shutdown when the program is exited. i currently have all of its realtime and protection settings turned off
#15
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No Man's Sky > General Discussion > Topic Details
Date Posted: Apr 17, 2023 @ 4:23pm
Posts: 23

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