Steam won't let me download the Starborn Phoenix

[Treegonaut]

I believe the link to downloading the Starborn Phoenix is broken as when I click on the DLC page there is no option to download it. when I try to add to cart I just get an error message. Any solutions?

[Bronze Key]

having the same issue, as is a friend

[Travis The Ham]

I have the same issue. Others are having this problem too. Looks broke

[Treegonaut]

I sent Hello Games an email informing them of the issue, hopefully they fix + extend the event as it would be unfair for players to miss out on this because of a broken link

[Ozwald]

Because the offer ended almost 10 hours ago. Learn to read.

[Treegonaut]

Originally posted by Ozwald:

Because the offer ended almost 10 hours ago. Learn to read.

Ah damn had the date's mixed up. Thought I had one more day.

[Treegonaut]

Originally posted by Ozwald:

Because the offer ended almost 10 hours ago. Learn to read.

Also take the condescending attitude elsewhere, not welcome here

[Brass_jacket]

Originally posted by Ozwald:

Because the offer ended almost 10 hours ago. Learn to read.

The cutoff for this offer was during mid-day/afternoon for North America and South America (save for Hawaii where it would have been mid-morning), which is somewhat unusual. I suspect that contributed to many people there glancing at and misapprehending the actual end time, thinking they had until end of day on the 19th. You don't need to insult people for making human mistakes.

[Foxglovez]

LOL knew this would happen. In before the only moderator in this forum shuts this thread down too. The real question is now long it will take HG to roll over and just give up on any deadline for this ship. FOMO makes folks crazy cuz if it isn't for the last minute nothin gets done, or after the last minute. And paying attention and reading is for sissies. Information on this ship was all over the internet, a real first for HG and still...

[Guyver8]

@Foxglovez: i claimed it the first day... then on the 18th at about 11:30pm thought hmmm maybe i should check that i did in-fact get it just so i wouldn't be one of 'those' posts

[Shadow Strider]

Originally posted by Guyver8:

@Foxglovez: i claimed it the first day... then on the 18th at about 11:30pm thought hmmm maybe i should check that i did in-fact get it just so i wouldn't be one of 'those' posts

hehe, I was the same, claimed it straight away, but didn't actually confirm that it was in the QS trader's inventory until a couple days ago.

[XorOfSteel]

that's cause it ended at 10a pst, dec 19. like it stated on the newslatter

[Guyver8]

Originally posted by XorOfSteel:

that's cause it ended at 10a pst, dec 19. like it stated on the newslatter

Lol, there will ALWAYS be people who are 'late to the party'
ps. Harrods sale is on now but i ain't got any money... wot if later i say i didn't know the end date...

[Jaggid Edje]

Originally posted by Brass_jacket:

The cutoff for this offer was during mid-day/afternoon for North America and South America (save for Hawaii where it would have been mid-morning), which is somewhat unusual. I suspect that contributed to many people there glancing at and misapprehending the actual end time, thinking they had until end of day on the 19th. You don't need to insult people for making human mistakes.

Yep, and that was further confused by the fact that they used military time rather than standard A.M./P.M. designators. It was pretty clear if you thought about what you were reading, given that the GMT was obviously in military time....but it was also pretty obvious it was going to cause some confusion.

That's par-for-the-course for Hello Games though. They often don't do a great job of being crystal clear when they communicate. I think that's a side effect of the fact that they so rarely communicate, so they probably do not have a dedicated (i.e. properly trained) staff member for "community interaction" like some studios.

[Guyver8]

@Jaggid Edje: all true... but even then you know there will ALWAYS be later comers, regardless of notice clarity

[Jaggid Edje]

Originally posted by Guyver8:

@Jaggid Edje: all true... but even then you know there will ALWAYS be later comers, regardless of notice clarity

Oh, quite true. I would bet money on the fact that quite a few of the people complaining did read the notice within a day or two of it being posted.

There are some people that just always put things off until they are out of time. And then they waste more time complaining about it because they "Didn't have the time" then what it would have taken them to just have done it right away when they heard of it.