Game no longer runs

[mightycpt]

Since the most recent update the game won't load on my system anymore. Was supported hardware changed?

[Musashi]

Which GPu do you have ..?
What happens if you run NMS ?
No error code if it crashes ?

You may have a look into your windows Event Viewer for more Info about that crash.

WINKey+R opens RUN, here type eventvwr

Here expand Windows Logs and look under Application for warnings with a Timestamp of that crash.

Copy&Paste the details here, so we can check it

[maxizrin]

I'm having the same issue.
Since the Relics update, and subsequent updates, it just crashes on a white window before even loading anything.
Just gives me a code, this time it's: 141845_0x351AC_ST76561198194128539
I already submitted a bug report as the message asks for, after each update, with a different code each time, but the last one was a while ago.
I'm running on Win 10 Pro, with NVIDIA RTX 4060, and had no issues before.
Just over 100 hours in, I can no longer play the game.

[Musashi]

Origineel geplaatst door maxizrin:

I'm having the same issue.
Since the Relics update, and subsequent updates, it just crashes on a white window before even loading anything.
Just gives me a code, this time it's: 141845_0x351AC_ST76561198194128539
I already submitted a bug report as the message asks for, after each update, with a different code each time, but the last one was a while ago.
I'm running on Win 10 Pro, with NVIDIA RTX 4060, and had no issues before.
Just over 100 hours in, I can no longer play the game.

Anything in your eventviewer ?

[maxizrin]

Origineel geplaatst door Musashi:

Origineel geplaatst door maxizrin:

I'm having the same issue.
Since the Relics update, and subsequent updates, it just crashes on a white window before even loading anything.
Just gives me a code, this time it's: 141845_0x351AC_ST76561198194128539
I already submitted a bug report as the message asks for, after each update, with a different code each time, but the last one was a while ago.
I'm running on Win 10 Pro, with NVIDIA RTX 4060, and had no issues before.
Just over 100 hours in, I can no longer play the game.

Anything in your eventviewer ?

Just some random stuff from hours ago, nothing is added when I try starting the game.

[Musashi]

Origineel geplaatst door maxizrin:

Origineel geplaatst door Musashi:

Anything in your eventviewer ?

Just some random stuff from hours ago, nothing is added when I try starting the game.

If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
WinKey + R opens RUN than copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

[Musashi]

@maxizrin
you may try this
1) verify game install files and launch game,
2) delete tkgraphicsettings.mxml in \binaries\settings launch game,
3) delete sl.pcl.dll in \Steam\steamapps\common\No Man's Sky\Binaries and launch game,
4) delete everything inside C:\ProgramData\NVIDIA\NGX\models and launch the game
5.Disable FrameGen if GPU is 40x or higher

one of this steps may solve it

[maxizrin]

Origineel geplaatst door Musashi:

@maxizrin
you may try this
1) verify game install files and launch game,
2) delete tkgraphicsettings.mxml in \binaries\settings launch game,
3) delete sl.pcl.dll in \Steam\steamapps\common\No Man's Sky\Binaries and launch game,
4) delete everything inside C:\ProgramData\NVIDIA\NGX\models and launch the game
5.Disable FrameGen if GPU is 40x or higher

one of this steps may solve it

I tried most of that before, except the graphic setting file, but that didn't work either.
Still getting a crash and this code: 141845_0x351AC_ST76561198194128539
It was worth a try though.

[Musashi]

Origineel geplaatst door maxizrin:

Origineel geplaatst door Musashi:

@maxizrin
you may try this
1) verify game install files and launch game,
2) delete tkgraphicsettings.mxml in \binaries\settings launch game,
3) delete sl.pcl.dll in \Steam\steamapps\common\No Man's Sky\Binaries and launch game,
4) delete everything inside C:\ProgramData\NVIDIA\NGX\models and launch the game
5.Disable FrameGen if GPU is 40x or higher

one of this steps may solve it

I tried most of that before, except the graphic setting file, but that didn't work either.
Still getting a crash and this code: 141845_0x351AC_ST76561198194128539
It was worth a try though.

Ok... your crash dump file could be helpful now

[zombygunner]

Mine runs fine after i lowered the resolution on my tv. If i raise it to max ( normal setting and recommended ) it will freeze like my graphics are too high but they are on just high not ultra,.

[zombygunner]

I have a brand new 4060 ryzen 5800 so on this game i should be able to max it out.

[theicewind]

same here! But it just started happening today. The game crashes on launch. Strangely, same thing happens on Age of Mythology: retold but EVERY other game works perfectly fine. Has anybody found the answer?

[theicewind]

I've just figured it out. In my case it was C++ files being damaged or something.

[maxizrin]

Origineel geplaatst door Musashi:

Ok... your crash dump file could be helpful now

Where do I get that from?

[Musashi]

Origineel geplaatst door maxizrin:

Origineel geplaatst door Musashi:

Ok... your crash dump file could be helpful now

Where do I get that from?

it should be in :
WinKey + R opens RUN than copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

[maxizrin]

Origineel geplaatst door Musashi:

Origineel geplaatst door maxizrin:

Where do I get that from?

it should be in :
WinKey + R opens RUN than copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp

An access violation?!
I tried running as admin, same result.

Here's the full dump:


Dump Summary
------------
Dump File: NMS_crash_1744842065_141845_0x3505C_ST76561198194128539.dmp : C:\Users\Max\AppData\Local\Temp\NMS_crash_1744842065_141845_0x3505C_ST76561198194128539.dmp
Last Write Time: 17-04-25 01:21:05
Process Name: D:\SteamLibrary\steamapps\common\No Man's Sky\Binaries\NMS.exe
Process Architecture: x64
Exception Code: 0xc0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.18363
CLR Version(s):

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
NMS.exe D:\SteamLibrary\steamapps\common\No Man's Sky\Binaries\NMS.exe 10773.0.0.0
ntdll.dll C:\Windows\System32\ntdll.dll 10.0.18362.1500
kernel32.dll C:\Windows\System32\kernel32.dll 10.0.18362.1500
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.18362.1474
user32.dll C:\Windows\System32\user32.dll 10.0.18362.1316
dbghelp.dll C:\Windows\System32\dbghelp.dll 10.0.18362.1440
ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.18362.1110
msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.18362.1110
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.18362.1
combase.dll C:\Windows\System32\combase.dll 10.0.18362.1500
advapi32.dll C:\Windows\System32\advapi32.dll 10.0.18362.752
crypt32.dll C:\Windows\System32\crypt32.dll 10.0.18362.1411
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.18362.1171
winhttp.dll C:\Windows\System32\winhttp.dll 10.0.18362.1411
VCRUNTIME140.dll C:\Windows\System32\VCRUNTIME140.dll 14.42.34438.0
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.18362.1
msvcp140.dll C:\Windows\System32\msvcp140.dll 14.42.34438.0
sl.interposer.dll D:\SteamLibrary\steamapps\common\No Man's Sky\Binaries\sl.interposer.dll 2.7.2.0
dbgcore.dll C:\Windows\System32\dbgcore.dll 10.0.18362.1350
gameoverlayrenderer64.dll C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll 9.65.7.86
secur32.dll C:\Windows\System32\secur32.dll 10.0.18362.1
inputhost.dll C:\Windows\System32\inputhost.dll 10.0.18362.1474
CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 10.0.18362.1316
msctf.dll C:\Windows\System32\msctf.dll 10.0.18362.1350
nvapi64.dll C:\Windows\System32\nvapi64.dll 32.0.15.7602
190_E658703.dll C:\ProgramData\NVIDIA\NGX\models\sl_common_0\versions\132874\files\190_E658703.dll 2.7.10.0
vulkan-1.dll D:\SteamLibrary\steamapps\common\No Man's Sky\Binaries\vulkan-1.dll 1.4.307.0
nvoglv64.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3cae04f75ee04f42\nvoglv64.dll 32.0.15.7602
190_E658703.dll C:\ProgramData\NVIDIA\NGX\models\sl_dlss_g_0\versions\132874\files\190_E658703.dll 2.7.10.0
190_E658703.dll C:\ProgramData\NVIDIA\NGX\models\sl_reflex_0\versions\132874\files\190_E658703.dll 2.7.10.0
190_E658703.dll C:\ProgramData\NVIDIA\NGX\models\sl_pcl_0\versions\132874\files\190_E658703.dll 2.7.10.0
VkLayer_steam_fossilize64.dll C:\Program Files (x86)\Steam\VkLayer_steam_fossilize64.dll 0.0.0.0
SteamOverlayVulkanLayer64.dll C:\Program Files (x86)\Steam\SteamOverlayVulkanLayer64.dll 0.0.0.0
nvcuda64.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3cae04f75ee04f42\nvcuda64.dll 32.0.15.7602
NvCameraAllowlisting64.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3cae04f75ee04f42\NvCamera\NvCameraAllowlisting64.dll 7.1.0.0
NvLowLatencyVk.dll D:\SteamLibrary\steamapps\common\No Man's Sky\Binaries\NvLowLatencyVk.dll 0.0.0.0
NvTelemetryAPI64.dll C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryAPI64.dll 19.4.23.0
NvTelemetryBridge64.dll C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryBridge64.dll 19.4.23.0