Store Page
No Man's Sky
All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

No Man's Sky

Store Page
View Stats:
Global Achievements
No Man's Sky > General Discussion > Topic Details
Slicks Jul 26, 2024 @ 11:52am
AMD graphics card crash
Hello everyone
I play NMS with an AMD Radeon RX 7900 XT.

I started playing the game again 5 days ago. I just updated my AMD graphics card with the latest driver. Since I did that, I get a blue screen when I start NMS and the PC restarts.

To compare, I started another game to see if the same problem occurs (it doesn't).

Does anyone happen to have the same problem?

PS: All hardware drivers are up to date!
< >
Showing 1-15 of 15 comments
Lystent Jul 26, 2024 @ 12:23pm 
I'd hazard a guess that the driver is bugged. Still would be best to make sure the card alright to be safe (not overheating, for example).
#1
FPStewy Jul 26, 2024 @ 12:41pm 
In most cases the game would just lock up, if you're seeing a blue and reboot it could be more hardware related than the gaming, specially overheating.
#2
Slicks Jul 26, 2024 @ 12:41pm 
Originally posted by Lystent:
I'd hazard a guess that the driver is bugged. Still would be best to make sure the card alright to be safe (not overheating, for example).

There are currently 8 games installed on my PC. I started all of them after the blue screen and played them briefly. All without a blue screen and with the graphics card at full load, I reach a temperature of 70 to 75!
After that I started NMS again and the Hello Games logo just appeared and then it went back to the blue screen and the PC restarted without an error message!
#3
Slicks Jul 26, 2024 @ 12:43pm 
Originally posted by FPStewy:
In most cases the game would just lock up, if you're seeing a blue and reboot it could be more hardware related than the gaming, specially overheating.


CPU 50c (water cooling)
GPU 70-75c
#4
Lystent Jul 26, 2024 @ 12:49pm 
Originally posted by Slicks:
Originally posted by Lystent:
I'd hazard a guess that the driver is bugged. Still would be best to make sure the card alright to be safe (not overheating, for example).

There are currently 8 games installed on my PC. I started all of them after the blue screen and played them briefly. All without a blue screen and with the graphics card at full load, I reach a temperature of 70 to 75!
After that I started NMS again and the Hello Games logo just appeared and then it went back to the blue screen and the PC restarted without an error message!
Different games can use the card different ways. NMS is the only game I've played to crash because my graphics driver was a few months too old, whereas all other games ran just fine.

Granted, that does make NMS rather "picky", but games alone generally should not cause the whole OS to crash. I believe that the driver might have a fault that NMS is "bumping into", thus causing the driver to crash, taking the OS down with it.
#5
Slicks Jul 26, 2024 @ 12:52pm 
The AMD stress test ran without any problems and took 5 minutes! The 3DMark Time Spy benchmark ran completely without a blue screen, so it's definitely not the system's fault, otherwise I would have had the same experience with the last test!
#6
Grubbs008 Jul 26, 2024 @ 12:54pm 
Originally posted by Slicks:
Originally posted by Lystent:
I'd hazard a guess that the driver is bugged. Still would be best to make sure the card alright to be safe (not overheating, for example).

There are currently 8 games installed on my PC. I started all of them after the blue screen and played them briefly. All without a blue screen and with the graphics card at full load, I reach a temperature of 70 to 75!
After that I started NMS again and the Hello Games logo just appeared and then it went back to the blue screen and the PC restarted without an error message!

Did you do a Factory Reset when you updated the drivers? You should do that always. Having to redue your profiles is a small price to pay.

Try a system file check scan, open command prompt in admin, type SFC /scannow and let it run.

Or/and try to reinstall the driver and do a factory reset.

Could also just be the card with the game, check the driver forum, the issue may be listed.
Last edited by Grubbs008; Jul 26, 2024 @ 12:55pm
#7
Musashi Jul 26, 2024 @ 1:14pm 
Originally posted by Slicks:
Hello everyone
I play NMS with an AMD Radeon RX 7900 XT.

I started playing the game again 5 days ago. I just updated my AMD graphics card with the latest driver. Since I did that, I get a blue screen when I start NMS and the PC restarts.

To compare, I started another game to see if the same problem occurs (it doesn't).

Does anyone happen to have the same problem?

PS: All hardware drivers are up to date!
There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp
#8
Slicks Jul 26, 2024 @ 1:38pm 
Originally posted by Musashi:
Originally posted by Slicks:
Hello everyone
I play NMS with an AMD Radeon RX 7900 XT.

I started playing the game again 5 days ago. I just updated my AMD graphics card with the latest driver. Since I did that, I get a blue screen when I start NMS and the PC restarts.

To compare, I started another game to see if the same problem occurs (it doesn't).

Does anyone happen to have the same problem?

PS: All hardware drivers are up to date!
There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp


Originally posted by Musashi:
Originally posted by Slicks:
Hello everyone
I play NMS with an AMD Radeon RX 7900 XT.

I started playing the game again 5 days ago. I just updated my AMD graphics card with the latest driver. Since I did that, I get a blue screen when I start NMS and the PC restarts.

To compare, I started another game to see if the same problem occurs (it doesn't).

Does anyone happen to have the same problem?

PS: All hardware drivers are up to date!
There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp


Unfortunately there is no crash dump.
I have since reinstalled it, but unfortunately the problem still exists.
However, I was able to read what was written in the blue screen: (DRIVER_IRQL_NOT_LESS_OR_EQUAL)
#9
Slicks Jul 26, 2024 @ 1:47pm 
Originally posted by Grubbs008:
Originally posted by Slicks:

There are currently 8 games installed on my PC. I started all of them after the blue screen and played them briefly. All without a blue screen and with the graphics card at full load, I reach a temperature of 70 to 75!
After that I started NMS again and the Hello Games logo just appeared and then it went back to the blue screen and the PC restarted without an error message!

Did you do a Factory Reset when you updated the drivers? You should do that always. Having to redue your profiles is a small price to pay.

Try a system file check scan, open command prompt in admin, type SFC /scannow and let it run.

Or/and try to reinstall the driver and do a factory reset.

Could also just be the card with the game, check the driver forum, the issue may be listed.


When I install an update, I always reset to factory settings so that old driver data is deleted! I also did it again directly via the Adrenalin app!
#10
Musashi Jul 26, 2024 @ 1:49pm 
Originally posted by Slicks:
Originally posted by Musashi:
There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp


Originally posted by Musashi:
There should be a crash dump file
If you can upload your crash dunp file into a cloud, with permission to download it, I´ll look into it
it should be in :
Open RUN and copy this: %localappdata%\Temp

and looks like :
NMS_crash_xxxxxxxxxx_NMSVersion_0xCrashcode_SteamID.dmp


Unfortunately there is no crash dump.
I have since reinstalled it, but unfortunately the problem still exists.
However, I was able to read what was written in the blue screen: (DRIVER_IRQL_NOT_LESS_OR_EQUAL)
Ok than its a windows issue ... you may run WhoCrashed :
https://whocrashed.en.softonic.com/
#11
Lijazos Jul 26, 2024 @ 1:50pm 
Try uninstalling the game, then going manually to the steamapps/common folder and deleting any residual files of NMS

About the GPU, if you are on latest drivers 24.7.1 I think, you could use the AMD Cleanup Utility and then download a previous one (like 24.3.1 or 24.4.1 and try again).

I'm on a 7800XT, 5800X3D all AMD PC and 24.3.1 has been working perfectly for me!

That said I had a couple of normal driver crashes a few days back but I'm sure those were caused by Discord streaming and not game related
#12
Slicks Jul 26, 2024 @ 2:04pm 
Originally posted by Lijazos:
Try uninstalling the game, then going manually to the steamapps/common folder and deleting any residual files of NMS

About the GPU, if you are on latest drivers 24.7.1 I think, you could use the AMD Cleanup Utility and then download a previous one (like 24.3.1 or 24.4.1 and try again).

I'm on a 7800XT, 5800X3D all AMD PC and 24.3.1 has been working perfectly for me!

That said I had a couple of normal driver crashes a few days back but I'm sure those were caused by Discord streaming and not game related

Just like you, it happened to me too. I also had a few driver crashes with 24.3.1!

Then a few hours ago I updated my driver to the latest version (24.7.1) and since then I've had this problem, but as I said only here at NMS! It's really annoying me right now...
#13
RustyNail Jul 26, 2024 @ 2:10pm 
I don't have an AMD GPU, but when a simple uninstall/reinstall doesn't help, I'll go back and use the "DDU" tool to clean out the current GPU drivers, settings, files, etc.; so I can be more assured having a clean installation when I reinstall the gpu drivers.
#14
Hinata Toujou Jul 26, 2024 @ 2:44pm 
Originally posted by Slicks:
Originally posted by Lijazos:
Try uninstalling the game, then going manually to the steamapps/common folder and deleting any residual files of NMS

About the GPU, if you are on latest drivers 24.7.1 I think, you could use the AMD Cleanup Utility and then download a previous one (like 24.3.1 or 24.4.1 and try again).

I'm on a 7800XT, 5800X3D all AMD PC and 24.3.1 has been working perfectly for me!

That said I had a couple of normal driver crashes a few days back but I'm sure those were caused by Discord streaming and not game related

Just like you, it happened to me too. I also had a few driver crashes with 24.3.1!

Then a few hours ago I updated my driver to the latest version (24.7.1) and since then I've had this problem, but as I said only here at NMS! It's really annoying me right now...

What CPU You have?
#15
< >
Showing 1-15 of 15 comments
Per page: 1530 50

No Man's Sky > General Discussion > Topic Details
Date Posted: Jul 26, 2024 @ 11:52am
Posts: 15

Discussions Rules and Guidelines