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the max slots are 60 tech and 120 cargo but ship types have further restrictions on those and may not achieve the full max... there may also have some RNG in the limiting factor...
yesterday i upgraded my Sentinel Starship to S-Class and maxed its tech and cargo slots by using the starship Storage Augmentation modules at the ship modification terminal on a space station... it hit the 60/120 max... i'm glad i had just enough of those modules... they're not so easy to farm...
Maybe I just got a turkey?
This sounds like user error to me, and the screenshot will help troubleshoot. I know you know the game well enough not to make common mistakes, but, you know...it happens. :)
My best guess is you are dealing with the situation where the entire left-most column is not unlocked, which means it's not showing and instead it appears like you have 3 slots on the right side to unlock. Except you don't. You have to unlock the one single slot that is NOT on the far right side to get the left column to show when that happens.
BTW, the 28 on the wiki is NOT maximum slots that you can unlock. It's the maximum you will find the ships with already-unlocked. The tech maximums are much higher than that in terms of what you can unlock once you own the ship. That's true for those values for all ship types on the wiki.
@wkitty42 is right that it's 60 for an S-class. I believe it is 50 for a A-Class. I checked the game files after the interceptor update dropped and the Interceptors have the same slot maximums as Haulers (120 cargo, 60 tech for S-class).
Once I'd opened them all, another column on the left opened up, just as you described.
I'd prefer to think of it as a glitch, rather than an attack of noobiness on my part, but whichever it was, thank you for helping me sort it out!
Thanks also, for clarifying the maximum slot thing. It didn't seem to make much as I (mis)understood it.
Glad you got it sorted!