Game stuck in Updating/Validating/Patching loop

[Himouto! End My Life-Chan!]

Downloading an update for NMS, but it keeps on pausing the update, validating the files, continuing the update, validating files over and over again until it gets to the patching phase. Once it gets to the patching phase, it reaches 99% and then keeps getting into a patching/validating loop and not making any progress.

I've restarted steam, restarted my PC, made sure I have enough space on the drive, verified the game cache, cleared the downloads folder in steam, repaired steam library folders, cleared the download cache. Nothing seems to be working.

I'm not sure if this is a problem with the update file or what. All my other games are updating fine.

[wkitty42]

what OS are you running??

[Other]

I think I have seen something similar (rarely) that turned out to be a false-positive from my antivirus - the AV was removing a file that the patch process needed, so Steam would download it again, the AV would quarantine it again, and it didn't stop until I turned my AV off for 10 minutes. That let Steam finish (and then I told the AV to do a complete and detailed scan, in case it was a real problem ... but that didn't find anything).

[wkitty42]

yep, that's why i was asking... on windows, antivirus might cause this and on MacOS one needs to go to some OS settings and allow Steam (i think) to be able to update game files... until that's done, uninstalling and reinstalling is about the only way to get MacOS Steam to update NMS and probably other games, too...

[Know Won]

Are not all Antivirus companies owned by criminal wealthy? You trust them? I do not trust Microsoft or Apple , yet i trust them slightly more then the other criminals.

[Himouto! End My Life-Chan!]

Originally posted by wkitty42:

yep, that's why i was asking... on windows, antivirus might cause this and on MacOS one needs to go to some OS settings and allow Steam (i think) to be able to update game files... until that's done, uninstalling and reinstalling is about the only way to get MacOS Steam to update NMS and probably other games, too...

Sorry, I was at work. I just tried disabling my antivirus and attempting the update, but it still didn't fix. Just stuck in a validating and patching loop. When patching, it shows it as 99% done with 12.9gb/12.9gb installed. There's also no disk usage being shown.

[wkitty42]

i'm guessing you are saying, in a round-about way, that you are not on a Mac?

[sebb]

Having the exact same issue. It looks like a steam issue for me at least, claims it occupies 0B on my disk but it‘s 99% there. If you find a fix, please update. I‘ll just keep trying. And yes, the usual fixes habe all failed

[Himouto! End My Life-Chan!]

Originally posted by wkitty42:

i'm guessing you are saying, in a round-about way, that you are not on a Mac?

Sorry, guy. I'm tired af. I'm on windows 10.

[wkitty42]

Originally posted by Himouto! End My Life-Chan!:

Originally posted by wkitty42:

i'm guessing you are saying, in a round-about way, that you are not on a Mac?

Sorry, guy. I'm tired af. I'm on windows 10.

you're alright... thanks for confirming... sorry i don't have an answer to your problem... this is the first time i've seen this issue being reported on windows... others very similar to it were all on MacOS which has special OS-level permissions that need to be adjusted to allow Steam to write or move the updated files into place...

[fireye]

Can anybody help me? When I try to start the game, it crashes and it says "enable to initialize OpenGL window" and it gives me this token 106350_0x5C8FB_ST76561199023226986. How to fix?

[wkitty42]

Originally posted by Fireye:

Can anybody help me? When I try to start the game, it crashes and it says "enable to initialize OpenGL window" and it gives me this token 106350_0x5C8FB_ST76561199023226986. How to fix?

enable or unable?
AFAIK NMS doesn't use openGL any more... it switched to Vulkan several years ago...
maybe report the issue to the HG zendesk??
https://hellogames.zendesk.com/hc/en-us/articles/360013870118-I-have-an-issue-to-report-in-NMS

[Musashi]

Originally posted by Fireye:

Can anybody help me? When I try to start the game, it crashes and it says "enable to initialize OpenGL window" and it gives me this token 106350_0x5C8FB_ST76561199023226986. How to fix?

Which OS and which GPU ?

You may have a look into your windows Event Viewer for more Info about that crash.

WINKey+R opens RUN, here type eventvwr.exe

Here expand Windows Logs and look under Application for warnings with a Timestamp of that crash.

Copy&Paste the details here, so we can check it

If this one shows only AppHang with unknown Reason, check the Events below of this one

[fireye]

Originally posted by wkitty42:

Originally posted by Fireye:

Can anybody help me? When I try to start the game, it crashes and it says "enable to initialize OpenGL window" and it gives me this token 106350_0x5C8FB_ST76561199023226986. How to fix?

enable or unable?
AFAIK NMS doesn't use openGL any more... it switched to Vulkan several years ago...
maybe report the issue to the HG zendesk??
https://hellogames.zendesk.com/hc/en-us/articles/360013870118-I-have-an-issue-to-report-in-NMS

Yes sory, it's unable

[Musashi]

@Fireye

Originally posted by Musashi:

Originally posted by Fireye:

Can anybody help me? When I try to start the game, it crashes and it says "enable to initialize OpenGL window" and it gives me this token 106350_0x5C8FB_ST76561199023226986. How to fix?

Which OS and which GPU ?

You may have a look into your windows Event Viewer for more Info about that crash.

WINKey+R opens RUN, here type eventvwr.exe

Here expand Windows Logs and look under Application for warnings with a Timestamp of that crash.

Copy&Paste the details here, so we can check it

If this one shows only AppHang with unknown Reason, check the Events below of this one

[fireye]

Originally posted by Musashi:

Originally posted by Fireye:

Can anybody help me? When I try to start the game, it crashes and it says "enable to initialize OpenGL window" and it gives me this token 106350_0x5C8FB_ST76561199023226986. How to fix?

Which OS and which GPU ?

You may have a look into your windows Event Viewer for more Info about that crash.

WINKey+R opens RUN, here type eventvwr.exe

Here expand Windows Logs and look under Application for warnings with a Timestamp of that crash.

Copy&Paste the details here, so we can check it

If this one shows only AppHang with unknown Reason, check the Events below of this one

Log Name: Application
Source: AMD_ANR_BG_PROC
Date: 22.06.2023 20:53:38
Event ID:2
Task Category: None
Level: Information
Tags: Classic
User: N/A
Computer: fireye
Description :
The description for Event ID 2 in source AMD_ANR_BG_PROC could not be found. Either the component that triggered this event is not installed on the local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated from another computer, the view information should be saved with the event.

The following information was included with the event:

AMD_ANR_BG_PROC
Function: ret=0 size=2 called.

The message resource is present, but the message is not found in the message map

Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="AMD_ANR_BG_PROC" />
<EventID Qualifiers="49154">2</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-06-22T18:53:38.2129538Z" />
<EventRecordID>6426</EventRecordID>
<Correlation />
<Execution ProcessID="13332" ThreadID="0" />
<Channel>Application</Channel>
<Computer>fireye</Computer>
<Security />
</System>
<EventData>
<Data>AMD_ANR_BG_PROC</Data>
<Data>Function: ret=0 size=2 called.</Data>
</EventData>
</Event>