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You might try turning down some graphic options to see if that helps. Personally, I would turn of Multiplayer in Network setttings and check first. It is surprising how much that changes the stability.
Follow this procedure :
Go to
https://www.nvidia.com/Download/index.aspx?lang=en-us
Fill out the formular with your data
http://prntscr.com/101avf4
And choose a GRD (Game Ready Driver
Download the file and double klick on it ... The installation will start
You should probably mention that he should only do that if he has an Nvidia Card. It would be a waste of his time if he has an AMD (or other) GPU. It may seem obvious to both you and I, but if he's a PC tech novice, that's not necessarily the case.
@HELP I AM HACKED
Could you post the content of your TKGRAPHICSSETTINGS.MXML (just open it withe notepad and copy&paste it)
That file is in \steamapps\common\No Man's Sky\Binaries\SETTINGS
and
You may have a look into your windows Event Viewer for more Info about that crash.
WIN+X will open that windows list, there start the Event Viewer and
expand Windows Logs and look under Application for warnings with a timestamp of that crash.
Copy&Paste the details here, so we can check it
If this one shows only AppHang with unknown Reason, check the Events below of this one
<?xml version="1.0" encoding="utf-8"?>
<Data template="TkGraphicsSettings">
<Property name="Version" value="4" />
<Property name="FullScreen" value="false" />
<Property name="Borderless" value="true" />
<Property name="Monitor" value="0" />
<Property name="MonitorNames">
<Property name="MonitorNames" value="0|NVIDIA GeForce GTX 1660 Ti|Generic PnP Monitor" />
</Property>
<Property name="ResolutionWidth" value="1920" />
<Property name="ResolutionHeight" value="1080" />
<Property name="ResolutionScale" value="1.000000" />
<Property name="VsyncEx" value="Triple" />
<Property name="GraphicsDetail" value="TkGraphicsDetailPreset.xml">
<Property name="TextureQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="AnimationQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="ShadowQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="PostProcessingEffects" value="TkGraphicsDetailTypes.xml" />
<Property name="ReflectionsQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="VolumetricsQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="TerrainTessellation" value="TkGraphicsDetailTypes.xml" />
<Property name="PlanetQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="BaseQuality" value="TkGraphicsDetailTypes.xml" />
<Property name="DynamicResScalingSettings" value="TkDynamicResScalingSettings.xml" />
<Property name="AmbientOcclusion" value="GTAO_Medium" />
<Property name="AnisotropyLevel" value="2" />
</Property>
<Property name="MotionBlurStrength" value="180.000000" />
<Property name="VignetteAndScanlines" value="true" />
<Property name="FoVOnFoot" value="100.000000" />
<Property name="FoVInShip" value="100.000000" />
<Property name="Brightness" value="50" />
<Property name="MaxframeRate" value="60" />
<Property name="NumHighThreads" value="8" />
<Property name="NumLowThreads" value="8" />
<Property name="TextureStreamingVk" value="Auto" />
<Property name="ShowRequirementsWarnings" value="true" />
<Property name="RemoveBaseBuildingRestrictions" value="false" />
<Property name="MouseClickSpeedMultiplier" value="0.500000" />
<Property name="UseTerrainTextureCache" value="false" />
<Property name="UseArbSparseTexture" value="false" />
<Property name="HDRMode" value="Off" />
<Property name="AdapterName" value="GeForce GTX 1660 Ti" />
<Property name="AdapterIndex" value="0" />
<Property name="NumGraphicsThreadsBeta" value="0" />
</Data>
Log Name: Application
Source: Application Error
Date: 2023-08-04 10:42:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: [redacted]
Description:
Faulting application name: NMS.exe, version: 42449.0.0.0, time stamp: 0x64b7c0b7
Faulting module name: nvoglv64.dll, version: 27.21.14.5751, time stamp: 0x5fba2ced
Exception code: 0xc0000005
Fault offset: 0x00000000000b2b7a
Faulting process id: 0x29fc
Faulting application start time: 0x01d9c6fa0f546891
Faulting application path: D:\Green Hell\steamapps\common\No Man's Sky\Binaries\NMS.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_1408eaf9a25ed64f\nvoglv64.dll
Report Id: 0007e7b7-dece-4859-8224-04209d75f025
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-08-04T17:42:26.1606121Z" />
<EventRecordID>103600</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-KS2FATS</Computer>
<Security />
</System>
<EventData>
<Data>NMS.exe</Data>
<Data>42449.0.0.0</Data>
<Data>64b7c0b7</Data>
<Data>nvoglv64.dll</Data>
<Data>27.21.14.5751</Data>
<Data>5fba2ced</Data>
<Data>c0000005</Data>
<Data>00000000000b2b7a</Data>
<Data>29fc</Data>
<Data>01d9c6fa0f546891</Data>
<Data>D:\Green Hell\steamapps\common\No Man's Sky\Binaries\NMS.exe</Data>
<Data>C:\WINDOWS\System32\DriverStore\FileRepository\nvmd.inf_amd64_1408eaf9a25ed64f\nvoglv64.dll</Data>
<Data>0007e7b7-dece-4859-8224-04209d75f025</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Your driver is not up2date, pls follow this steps
Go to
https://www.nvidia.com/Download/index.aspx?lang=en-us
Fill out the formular with your data
http://prntscr.com/101avf4 (thats just an example)
And choose a GRD (Game Ready Driver
Download the file and double klick on it ... The installation will start
https://www.amd.com/en/support