No Man's Sky crashing at launch. [SOLVED]

[Sycake]

Bought the game few says ago, tried playing it today and was met with this issue. Pressing Play Game in the Library simply results in 'No Man's Sky has stopped working' after a few moments, with no specific error code attached to it.

I've tried multiple fixes, from verifying files, reinstalling the game completely, changing which HDD its installed on, rolling back my GFX drivers, updating my GFX drivers, doing a clean install of GFX drivers to the newest version and even reinstalling all C++ Redistributables. I've also tried running the game without Firewall and Antivirus on.

I'm at a loss of what more I can even try to fix this.

My system specs:
OS: Windows 7 64-bit
Processor: AMD FX4100 Quad-Core
Memory: 12 GB RAM
Graphics: nVidia GeForce GT 1030

[Musashi]

Did you check if thee is a Windows Update pending ?
AMD Overlay running in the background ?
Any Info in Event Viewer ?
For your GPU I would suggest to install version 446.14

[raybow33]

It has to be a 64-bit os too. if not if feel for you. To get a relative games working again we had to reinstall steam and he had a lot of games but it all works now. See if you can reinstall steam by overwriting it. We had to delete theirs and reinstall all the games. Good Luck

[Sycake]

Thank you for the responses. My OS is 64 bit, I forgot to mention that in the first post. I'll keep the Steam reinstall as an option if I exhaust other solutions.

Windows are up to date, there is no AMD Overlay running and after reinstalling my drivers to version 446.16, the problem still persist.

I didn't think of checking the Event Viewer, however, and this is what it says:

Faulting application name: NMS.exe, version: 497.0.0.0, time stamp: 0x5fbdb985
Faulting module name: ucrtbase.DLL, version: 10.0.14393.2990, time stamp: 0x5caeb96f
Exception code: 0x40000015
Fault offset: 0x000000000006e01f
Faulting process id: 0x1bb4
Faulting application start time: 0x01d6dfe259496ac6
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\No Man's Sky\Binaries\NMS.exe
Faulting module path: C:\Windows\system32\ucrtbase.DLL
Report Id: a5738b26-4bd5-11eb-82fa-902b349d5d05

I'm not entirely sure how to go about fixing it.

[Musashi]

@Sycake
Faulting application name: NMS.exe, version: 497.0.0.0, time stamp: 0x5fbdb985
Thats always a hard bug to fix.
The timestamp is from 11. April 2019 ...
Could you verify the installation time of that C:\Windows\system32\ucrtbase.DLL ?
Thats my version http://prntscr.com/we2cm9
And my windows Version : http://prntscr.com/we2cu0

[Sycake]

@Musashi

Of course things can't be simple. Hard, but hopefully not impossible. Thank you for taking your time to assist me, though. I really appreciate it.

Here's the DLL info: https://i.imgur.com/xgi9urZ.png
And the Windows version: https://i.imgur.com/DKHMQok.png

[Musashi]

so the timstamp 0x5fbdb985 is the same as your file_properties..
WIN7 ... hmm .. maybe you need to check your windows Updates to get a newer ucrtbase.DLL version...
So .. check your Updates... If there are new Updates pending .. install this
Check if you got a newer ucrtbase.DLL version
If so Uninstall NMS
Reboot
Install NMS again

[Sycake]

My Windows seem to be up to date. There are no updates pending.
I've also tried reinstalling NMS to the C drive, as I've seen that as a possible solution for crashes online. Was worth I try, but sadly did not work.

[Musashi]

Its possible that another game did override your DLL... Maybe if you install a newer Game that dll will be replaced .. just a guess...

And did you do meanwhile a full uninstall of Steam ?

[Guh~hey~hey~♫]

software exception error 0x40000015 is mainly caused by :
- corrupted system files;
- uncomplete software installation;
- update installation issues;
- an uncorrect de-installation;
- replacement or accidental suppression of a windows registry entry
- virus/malware
- corrupted file left after anti-virus de-installation
- a faulty application launched at windows startup

One of the first thing to do would be to try some registry cleaning software... it should point out or get out of the picture most of the potential causes (something like CCleaner).

Then I'd try to check the last potential cause ( a faulty application launched at windows startup):
- open MSCONFIG and uncheck everything except your anti-virus.
- Restart and check if the error is still here.
- If it's not here anymore: re-check the startup applications you unchecked one by one,
rebooting your PC and checking if the error is back everytime you re-check one.
- If it's till here....re-check everything, the problem is somewhere else.

If none of those worked.... you got a serious problem, or a sneaky infection.... try some anti-malwares cleaning (malwarebyte, roguekiller, addremover, etc...).

[Musashi]

<<<If none of those worked.... you got a serious problem, or a sneaky infection.... try some anti-malwares cleaning (malwarebyte, roguekiller, addremover, etc...).<<<<

A Full Scan with Windows Defender should also work

[Musashi]

@Sycake
Could you do a search for amdvlk64.dll in windows/system32 ?

[Sycake]

Okay, back with the update. The error is still there.

I've tried:
- reinstalling the Steam
- cleaning the registry with CCleaner until everything's been fixed and scan showed up no more problems
- scanning the system with Malwarebytes, which turned out to be completely clean
- disabling everything but the antivirus on startup

@Musashi
I did and amdvlk64.dll is there. Here are the details, just in case: https://i.imgur.com/mSrxm7a.png

Thank you for everyone's assistance so far. This is pretty strange situation, as I don't have problems running anything else besides NMS.

[Musashi]

@Sycake
Move that DLL to into the Windows folder ..reboot and ry again NMS

[Sycake]

@Musashi

Holy.. That actually worked! Not that I didn't have faith in you, just.. had low hopes after every attempt had failed so far. Played for a few mins just to make sure, reached my ship, everything's going smooth.

Thank you so much!

[Musashi]

Cool .. Have Fun Traveller