Beyond update: Crashes to desktop after choosing save file

[Iczi]

Tried creating new save file, tried joining friend's server, same result. After choosing the save file there's black screen for a few seconds with music playing normally in background, then just closes without any popups or info.

[Bustie Cuzzins]

same here, vr and regular.

[SUDTIN]

Yep... Right before it gives me the choice to previously Play or Join the game just crashes to desktop.

[torar]

Same here, I load into space station and then after 5 seconds it crashes.

[Iczi]

That sucks :( was so hyped for the update, especially the optimization.

[SUDTIN]

Official Controller Loaded then boom crash to desktop... I'm going to unplug my controller...

[lmzzlv]

Has steam got the update of. Beyond? I'm not at home

[Iczi]

Yeah, update's up.

[HGWhiskeyJack]

Hi there,

Thanks for mentioning this in a thread, I would appreciate it if someone would open a ticket in out Zendesk and attach the crash dmp so we can see whats going on.

The .dmp file can be found in your computers temp folder (If you search for "%temp%" in your Windows search bar, this should come up).

https://hellogames.zendesk.com/hc/en-us/requests/new

If you reference my steam username as the title for the ticket, and copy a link to this thread in the ticket, that would be really helpful.

Thanks in advance!

[Hotdog-7]

New game maybe?

[SUDTIN]

Publicado originalmente por HG_WhiskeyJack:

Hi there,

Thanks for mentioning this in a thread, I would appreciate it if someone would open a ticket in out Zendesk and attach the crash dmp so we can see whats going on.

The .dmp file can be found in your computers temp folder (If you search for "%temp%" in your Windows search bar, this should come up).

https://hellogames.zendesk.com/hc/en-us/requests/new

If you reference my steam username as the title for the ticket, and copy a link to this thread in the ticket, that would be really helpful.

Thanks in advance!

There I just sent the crash dump with your Name in the Subject and a Link to this Thread in the Description.

[TͤͣͬearOfTheSͭͣͬtar]

Same problem for me. Just in case, sent my memdumps and request too. Hope it helps.

[MessaRanger]

Same problem. Why so many problems with this game. I'm new player (I bought it yeaterday)

[torar]

Publicado originalmente por MessaRanger:

Same problem. Why so many problems with this game. I'm new player (I bought it yeaterday)

The new update is kinda broken so you will have to wait for patches.

[Iczi]

Also sent the dumps, good luck HG!

[TͤͣͬearOfTheSͭͣͬtar]

Publicado originalmente por MessaRanger:

Same problem. Why so many problems with this game. I'm new player (I bought it yeaterday)

Their team is like 10-20 people, and they've ported this engine to vulkan, relatively new and not that widely adopted api. Hoping to not have problems with such massive changes is naive at best.