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Not sure if that still applies, but it probably is still a quest trigger. Check your Log for any quests for talking to Nada and Polo, highlight them and then talk to them. It may help.
Help a poor traveller out.
In the dialogue with them you will not necessarily know that you have to complete milestones, they may say something like "Show us what you have got..." etc. So I suggest you increase your milestones, for example completing several 100% Fauna discoveries on planets, hit a certain number of discovered flora etc. You can watch your milestone status in the "Milestones" page to know if it has increased and what you need to do for the next level.
This also applies for other NPC's at the Nexus, whereas Polo/Nada will usually tell you *exactly* what to do.
This is getting super frustrating
Yes, at the moment I'm in the same situation. I must figure out what they want exactly, then the dialogues will change I guess.
https://steamcommunity.com/app/275850/discussions/0/1636418037479194021/
I was thinking this too. the online service that is never online in my game! I uploaded all my stuff and now it's gone! :) i can't see any information anymore about planets and so on.
SOme how i can upload with no problem while not having a connection. I even get the 3 nanites per found object.
There's also a limit to how much your save file can store-to-upload later like this, so if you play offline for an extended period of time, some of your uploads will never truly happen. You'll always get the nanites though.