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-Billy Nichols
Community Manager
Lantana Games
Billy Nichols
Community Manager
Lantana Games
Happy to answer any questions you have! :) Just let me know!
This isn't Kickstarter. You are still selling a product, even an unfinished one, and that section is meant to show the basic features of the product you are buying. Would you put other languages in there if they weren't ready? Multiplayer? These are basic features that should be noted as far as what is in the game now. You can always change that later and you can always add in your text somewhere what features are coming in the future.
Customers on Steam have always used that sidebar to determine the basic features of what they are buying at this moment. It has never been used for features coming at a later date and in fact you are the only developer I ever heard of doing this. As someone who has been around Steam for a while and bought plenty of games I can tell you that I find putting features that are not yet in the game you are selling as it is now in that informational sidebar misleading.
Early Access is not a free pass for everything and if something gets questioned I don't think it's appropriate to just come back with 'Sorry Early Access!' without really considering that person's point of view. Again, you are still selling a product and it really would be best if you were as transparent as possible about that on the page prior to purchase so that the customer does not get any unpleasant surprises or feel mislead.
Please try to put yourself in the position of the customer who is looking at your page and trying to determine what features are and aren't in your game. Yes it's only cards but the fact that you think it's okay to note something in the basic features sidebar that isn't in the game yet makes me wonder what else the page is leading me to believe is in the current version of the game that really isn't.
Or to put this all another way, even if YOU know the cards aren't there, other people are telling you they thought otherwise and find it misleading. Please take that into consideration and try to be more clear about it.
Games on Steam that say they have cards but don't: 1
People should be smart enough to do research on any Early Access title they're interested in instead of just buying them blindly. They are incomplete projects, so don't be stupid.
It would be much smarter for the dev to remove it from the store page.
If the store page says a game has certain features, it damn well better have them. Just as I often search for games with "local co-op" listed as a feature. If I buy that game and it doesnt have any co-op options, its a big deal.
That is infact false advertising. Its misleading and moraly questionable. But since this thread has been up for months and the developers have chosen to ignore their customers complaints and either change the store page (or actually implement the cards) they obviously dont give a damn about people that have supported their project.
Its just this sort of blanket, "oh its early access" so we can promise the moon and who the hell cares if we ever deliver, that will be the end of "early acess" games alltogether. And it is this kind of attitude that will cause me to "blacklist" (for what its worth) this developer and never support another project of theirs.
I definitely think people should research before buying but the sidebar on the right is not the place for coming at some point in the vaguely indeterminate future. It's the place for what features are in the game now. There's plenty of other space in the description for coming soon features.
Also, as Spoder asked yes please list all these supposed games that have cards listed under features but don't actually have cards. I'd like to see that list.