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https://steamcommunity.com/sharedfiles/filedetails/?id=588691634
Then we can help.
Come back and update me on this and I'd like to see if this helps your problem.
Also, I'd install mod compatibility to make sure mods aren't conflicting as that can also cause issues with the game.
I never used surface painter so it's clear we had very different issues. But I am glad to hear that you have cleared your issue.
https://steamcommunity.com/sharedfiles/filedetails/?id=2864400345
You should try loading the save with no mods. There's a command line you should be able to enter. It's either -noworkshop or -disablemids. I would try the first one. If your save loads, then it's a mod issues. Which, too be fair, sounds like a mod issue related to that city.
I'm no expert but I've also never had a city load it all white, only all black.
Some of the mods are broken, you will need to replace them with others
Check https://steamcommunity.com/app/255710/discussions/0/3381662461620333372/ andthe list Avanya provides.
It is also wise to install the mod "compatibility report" to fix remaining issues
https://steamcommunity.com/sharedfiles/filedetails/?id=2633433869
You need also 81 tiles2 and loading screen mod revisited
https://steamcommunity.com/sharedfiles/filedetails/?id=2858591409
https://steamcommunity.com/sharedfiles/filedetails/?id=2862121823
https://pdxint.at/BrokenModCS
If that doesn't help or you don't use mods, please make a thread on our support forum. We need to see your output_log.txt (called player.log on Mac and Linux) to be able to help, which cannot be attached here on Steam.
https://forum.paradoxplaza.com/forum/forums/support-bug-reports.879/