SteamVR

SteamVR

popeyes Jul 19, 2019 @ 8:09pm
SteamVR Beta Update 1.6.7 broke my steamvr?
Since SteamVR just had happened to update today, July 19th, when I started up my SteamVR it would pop up with "Preparing to launch SteamVR..." then it would immediately disappear right after. Even when I tried to launch a game, like for example, VRChat, with SteamVR it would not cooperate.

The things that I have tried to fix this problem were:

-Verify the intergrity files of SteamVR
-Reinstall SteamVR
-Go through the files and delete some things to see if it was a problem dealing with navigating to the files
-Unplug and plug back in my VR headset
-Restart my computer
-Reinstalled Steam (twice)

I'm completely out of ideas since I know for a fact that it's detecting my headset because whenever i uninstalled steam and had my headset plugged in it automatically asked to install SteamVR. I'm extremely stressed since I've only gotten my VR a month ago, and I don't wanna give up on this. But, I'm completely down to the fact that its the update that has been giving me these problems, and I just want this to be resolved somehow since looking online for about 45 minutes or more isn't enough. Please help me out, thank you so much.
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Showing 1-12 of 12 comments
bendotcom  [developer] Jul 19, 2019 @ 8:17pm 
Can you upload a system report or tell us what account you're using SteamVR with?
Art3zival Jul 20, 2019 @ 11:55am 
Hi, I have the exact same issue and im using this account
Last edited by Art3zival; Jul 20, 2019 @ 11:55am
bendotcom  [developer] Jul 20, 2019 @ 12:29pm 
Art3zival,

Can you try navigating to C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\win64\vrmonitor.exe and double clicking it directly and let me know what you see?

Also, did you just reinstall Windows on that PC?
Last edited by bendotcom; Jul 20, 2019 @ 12:34pm
Art3zival Jul 20, 2019 @ 2:40pm 
No I haven't and it said it was unable to start correctly (0xc000007b)
bendotcom  [developer] Jul 20, 2019 @ 2:46pm 
Thanks for the report.

Can you look in your Steam library under "tools" and find "Steamworks Common Redistributables" and launch that. It might not look like it's doing anything (it's a common package with standard stuff you get when you see "performing first time setup..."). Then try running vrmonitor.exe again and let me know if anything is different.
Art3zival Jul 20, 2019 @ 3:27pm 
nothing changed
SteelDisdain Jul 20, 2019 @ 5:40pm 
I just updated to the new SteamVR. SteamVR launches and says "Please plug in your VR headset" I am using the HP mixed reality headset and it is working fine in Windows 10. When I go into SteamVR headset, it says in red NO HEADSET DETECTED.

I have tried:
-Reinstall SteamVR
-Unplug and plug back in my VR headset
-Tried swapping the HDMI and USB ports
-Restart my computer

I am running Windows 10 1903 build 18362.239
Steam is installed on an Intel Optane drive, D:
All other Steam apps work fine
Gigabyte Aorus Master 390
Intel i7 9700k
32GB RAM


popeyes Jul 20, 2019 @ 6:00pm 
Originally posted by bendotcom:
Can you upload a system report or tell us what account you're using SteamVR with?

I use the account popeyeschicken_ to use SteamVR with
SteelDisdain Jul 20, 2019 @ 6:06pm 
Originally posted by bendotcom:
Can you upload a system report or tell us what account you're using SteamVR with?

PORTALMASTERKADEN
SteelDisdain Jul 20, 2019 @ 6:16pm 
Originally posted by bendotcom:
Art3zival,

Can you try navigating to C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\win64\vrmonitor.exe and double clicking it directly and let me know what you see?

Also, did you just reinstall Windows on that PC?


SteamVR launches, and says Please plug in your VR headset

Yes, Windows 10 is a clean install. Only Steam and MS Office 2016 is currently installed.

SteamVR System Report created Sat Jul 20 21:08:35 2019

<Report>
SteamVR Version: 1.5.16 (1561762502)
SteamVR Date: 2019-06-28
Steam: Public
Steam Branch:
Steam AppID: 250820
Tracking: No Driver
OS: Windows 10
OS Version: 10.0.0.18362
Direct Mode Vendor: NVIDIA
Direct Mode Version: 430.86
Admin: Yes
Performance drops: 0/1 0/2 0/3 0/4 0/0
Display Mode: Extended Display
</Report>

<Displays>
DeviceName: \\.\DISPLAY2
DeviceDirectMode: No
DevicePrimary: Yes
DeviceRect: 1920x1080 @ (0, 0)
DeviceString: NVIDIA GeForce GTX 1050 Ti
DeviceID: PCI\VEN_10DE&DEV_1C82&SUBSYS_37461458&REV_A1
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Video\{18F1A146-9B45-11E9-B817-806E6F6E6963}\0001
DeviceMonitorCount: 2
Monitor 0 DeviceName: \\.\DISPLAY2\Monitor0
Monitor 0 DeviceString: Generic PnP Monitor
Monitor 0 DeviceID: MONITOR\PLN2785\{4d36e96e-e325-11ce-bfc1-08002be10318}\0006
Monitor 0 DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0006
Monitor 1 DeviceName: \\.\DISPLAY2\Monitor1
Monitor 1 DeviceString: Mixed Reality headset
Monitor 1 DeviceID: MONITOR\HPN3515\{4d36e96e-e325-11ce-bfc1-08002be10318}\0008
Monitor 1 DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0008

</Displays>

<Devices>
</Devices>

<USB>
[HostController] USB xHCI Compliant Host Controller
Manufacturer: Generic USB xHCI Host Controller, Provider: Microsoft, 6/19/2019, 10.0.18362.207
Root Hub
[Port1]
[Port2]
[Port3]
[Port4]: Generic USB Hub (VID:04B4 PID:6506)
[Port1]
[Port2]: USB Composite Device (VID:0BDA PID:485A), Generic, USB Audio, 201405280001
[Port3]: USB Input Device (VID:03F0 PID:0367), Quanta, QHMD, 8CC804Z095
[Port5]: Generic USB Hub (VID:058F PID:6254)
[Port1]
[Port2]
[Port3]: USB Composite Device (VID:058F PID:3841), Alcor Micro, Corp., USB 2.0 PC Camera
[Port4]: USB Input Device (VID:0596 PID:0511), 3M, 3M MicroTouch USB controller
[Port6]
[Port7]
[Port8]: Xbox One Controller (VID:045E PID:02EA), Microsoft, Controller, 3032534830303436323434373334
[Port9]
[Port10]
[Port11]: Generic USB Hub (VID:05E3 PID:0608)
[Port1]: USB Input Device (VID:1C4F PID:0034), SIGMACHIP, Usb Mouse
[Port2]: USB Composite Device (VID:1B1C PID:1B3D), Corsair, Corsair Gaming K55 RGB Keyboard, AF3998E05B6B0A08F5001BC540048000
[Port3]
[Port4]: USB Mass Storage Device (VID:067B PID:2571), HLDS Inc., SLIM Portable Blu-ray Drive, PROLIFICMP000000823
[Port12]: USB Input Device (VID:048D PID:8297)
[Port13]: Generic USB Hub (VID:05E3 PID:0608)
[Port1]
[Port2]
[Port3]
[Port4]
[Port14]: Intel(R) Wireless Bluetooth(R) (VID:8087 PID:0AAA)
[Port15]
[Port16]
[Port17]
[Port18]
[Port19]
[Port20]: Generic SuperSpeed USB Hub (VID:04B4 PID:6504)
[Port1]: USB Composite Device (VID:045E PID:0659), Microsoft, HoloLens Sensors, 2e7aade3-af41-4493-82c1-d5d639ffad62
[Port21]
[Port22]
[Port23]
[Port24]
[Port25]
[Port26]

</USB>
bendotcom  [developer] Jul 20, 2019 @ 6:22pm 
You guys should really make your own threads, because you're responding to advice to other people.

popeye (OP): Probably need to delete %LOCALAPPDATA%\openvr\openvrpaths.vrpath

Art3zival, it seems like something non-VR specific is wrong with your machine. If you want help with that, you could open a support ticket. Whatever it is is going to require more troubleshooting on your part.

Clone: Did you install the WinMR driver on Steam? https://store.steampowered.com/app/719950/Windows_Mixed_Reality_for_SteamVR/
popeyes Jul 21, 2019 @ 7:40pm 
Originally posted by bendotcom:
You guys should really make your own threads, because you're responding to advice to other people.

popeye (OP): Probably need to delete %LOCALAPPDATA%\openvr\openvrpaths.vrpath

Art3zival, it seems like something non-VR specific is wrong with your machine. If you want help with that, you could open a support ticket. Whatever it is is going to require more troubleshooting on your part.

Clone: Did you install the WinMR driver on Steam? https://store.steampowered.com/app/719950/Windows_Mixed_Reality_for_SteamVR/

Yeah no, I deleted the openvrpaths.vrpath, tried opening steamvr again and it didn't work. I might just have to wait till SteamVR updates once again

Edit:
I feel so stupid. After i tried opening Pavlov to see if it just needed a game to have steamvr boot up, I guess that was the solution. When I started it up it booted up steamvr but when steamvr popped up it said “Please plug in your headset” even though it was already plugged in. When I saw that I just went into the SteamVR settings and clicked “Reset all SteamVR USB devices” or something like that, followed the steps it gave me and there it goes, it’s fixed.
Last edited by popeyes; Jul 22, 2019 @ 4:46am
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Date Posted: Jul 19, 2019 @ 8:09pm
Posts: 12