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Jakefaded Jun 8, 2019 @ 6:27pm
SOLVED. SteamVR crashes Oculus Rift S when playing games.
Is anyone else having issues with SteamVR when using Oculus Rift S? I can play games through the Oculus app without any issues after I updated my drivers, but SteamVR constantly crashes a few minutes after launching a game. Whenever I am in the SteamVR home or in a game my headset will beep at me and cut to black and SteamVR says that the headset was disconnected. Games and SteamVR home will launch and I have no issues during the few minutes before crashing. Is anyone able to help me or is experiencing the same issue?

I have tried:
-Reinstalling Oculus software
-Reinstalling Steam
-Reinstalling SteamVR
-Installing Steam VR Beta
-Updating Windows 10 Pro
-Updating Drivers
-Disconnecting and reconnecting Oculus Rift S
-Turning my computer off and back on
-Launching both Oculus and Steam in administrator mode

Games I have played on Steam that crash:
-Beat Saber (Family shared)
-Hotdogs, Horseshoes, and Hand grenades

Games I have played on Oculus and do not crash
-Oculus Medium
-Fruit Wars
-Quill

I am running the latest firmware of Oculus, all my drivers, and Windows 10 Pro are up to date.

TLDR: SteamVR crashes but Oculus app does not when using Oculus Rift S

Solution: If you are using an USB extender it can cause USB communication issues. The solution for me was to try a different extender and since I tried a new one I have had no problems. Support said that extenders are finicky if they work or not since a lot of information is being sent through one usb 3.0. I am using this cable now: https://www.amazon.com/gp/product/B00C7S2FRE/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
Last edited by Jakefaded; Aug 3, 2019 @ 1:09pm
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Showing 1-15 of 45 comments
VR Support Jun 11, 2019 @ 12:51pm 
I understand you're experiencing some crashing issues when launching SteamVR with your Oculus S headset. I'll be happy to help you get everything up and running.

Since you are using an Oculus Rift, please make sure that you have set the Oculus Rift software to Allow Unknown Sources:

https://support.oculus.com/632287656943461/

Please also check for any programs which may be interfering with Steam. OpenVR plugins such as OpenVR advanced settings or Revive have been known to cause similar issues. Security software like McAfee or Norton can also prevent SteamVR from launching. Please try disabling or removing these programs if you have any installed, then restart Steam and retest the issue. For more information, please see our Programs Which May Interfere with Steam article:

https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

I hope this information helps. Please let us know your results.



Chomps123 Aug 3, 2019 @ 12:59pm 
I got the same exact issue and Ive done everything and still cant seem to get it to work either. Just like jake i can play all my oculus games and steam vr home but the second i go to load a game it flashes several times and stops working.
Jakefaded Aug 3, 2019 @ 1:06pm 
Hey, I finally got it to work. After 2 replacements I was still having the issue. I am using a usb 3.0 extender so I can have the Rift S cords reach and the extender was causing problems. Support said extenders can be finicky and that some work for some people but sometimes the exact same extender might not work for others. I tried a different usb extender and it works just fine now. This is the cable I am using now https://www.amazon.com/gp/product/B00C7S2FRE/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
UnevenPictures Sep 21, 2019 @ 10:07am 
i dont have a usb extension and every time i run a game the rift s is crashing
Herr.Milkmann Dec 2, 2019 @ 9:44pm 
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I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.
RedTaction Dec 3, 2019 @ 7:50am 
so in my instance is when playing steam vr games such as VR Chat sometimes fades out into steam main screen but comes back and also the crashes im not using any extender
λ | CODY Dec 3, 2019 @ 2:27pm 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.
OH MY GOD I ♥♥♥♥♥♥♥ LOVE YOU THANK YOU SO MUCH.
Dragon Dec 6, 2019 @ 12:42pm 
I'm having the same problem but with WMR, only started today, i thought it was thrill of the fight that i installed last night, but have since tried Blade and Scorcery as well which was working fine but now crashes also!

Kovi Jan 6, 2020 @ 2:27pm 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.
THANK YOU SO MUCH IT FINALLY FIXED IT THXX
karma Jan 8, 2020 @ 6:11am 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.

I don't think I'd ever have thought of this - thanks man.
De Mez Feb 1, 2020 @ 3:21am 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.

This fixed my issue as well thank you so much!!!
Lorenzo Schuberg Feb 23, 2020 @ 11:56am 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.

OMG MAN THANK YOUUUU! FINALLY MY GAMES ARE WORKING OMG THANK YOU SO MUCH <3
Fezyfez Feb 28, 2020 @ 1:12pm 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.
YOU THE MAN!!!!!!! Had this issue for months and now its fixed
Nega-Buddha Mar 5, 2020 @ 6:06pm 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.

You sir are a gentleman and a saint. Thank you so much for this. Saved me so much time and money trying to figure this out.
Plornk Apr 1, 2020 @ 10:49pm 
Originally posted by Mr. Universe:
I had this problem as soon as I opened any steam games at all it would crash. If you have Razer Cortex installed make sure you go into it and disable Auto boost from Boost Tab. As soon as I did this SteamVR games worked perfect for me.

YOU ♥♥♥♥♥♥♥ LEGEND. THANK YOU SO MUCH <33333333
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