Steam Link not opening the VR Dashboard when I click the menu button on my Quest 2

[KillerPhoenixes]

Basically the title. I'm getting this error in the vrdashboard.txt file whenever I try to open the dashboard while in VR:

Sun May 19 2024 23:42:50.263 [Warning] - OpenProcess failed for pid = 10988. Error: Access is denied.

 (5)

I don't know how to grant access... Is this going to need an update?

[NobleFurLyfe]

getting this same issue on my index, i've tried swapping between beta, normal, and previous steamvr versions and they're all doing this 😭 same with beta and normal steam client. not sure why this is even happening considering i haven't touched my headset in like two months... :(

[ZED]

I get the same here but without the error coming up and I’m on Quest 3 and it happens at random, the dash just disappears and doesn’t come back, even when I click the menu button on the left controller. :(

[charlesl]

Just to rule it out, is there a chance your Steam service isn't running? You can check by going to Windows, and the Run dialog, and running "msconfig" then, look in the "Services" tab, and scroll down to "Steam Client Service"- please let us know what it's current doing / set to.

[NobleFurLyfe]

i think I restarted my computer and it fixed it but if it comes back for me I'll make sure to check

[darxkex]

Did you manage to fix the problem?

[NobleFurLyfe]

ayyy guess what just came back! i checked msconfig and it says the Steam Client Service is Running, but my dashboard isnt coming up rn. here are some logs from me trying to open the dashboard

Mon Jun 17 2024 14:59:59.573 [Info] - Adding focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 14:59:59.719 [Info] - Removing focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 14:59:59.822 [Info] - vr::CSystemLayer::ToggleDashboard 3408 bDashboardVisible 0
Mon Jun 17 2024 14:59:59.822 [Info] - vr::CSystemLayer::ToggleDashboard 3429 SummonDashboard
Mon Jun 17 2024 14:59:59.879 [Info] - OnMbox_SetDashboardVisibility {
   "reason" : "ToggleDashboard",
   "tracked_device_index" : 12,
   "type" : "set_dashboard_visibility",
   "visible" : true
}
Mon Jun 17 2024 14:59:59.879 [Info] - vrlink: sent VTE_DASHBOARD_EVENT EVTYPE_CLOSE_DASHBOARD
Mon Jun 17 2024 15:00:00.336 [Info] - Adding focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 15:00:00.483 [Info] - Removing focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 15:00:00.586 [Info] - vr::CSystemLayer::ToggleDashboard 3408 bDashboardVisible 1
Mon Jun 17 2024 15:00:00.586 [Info] - vr::CSystemLayer::ToggleDashboard 3423 VROverlayInternal()->HideDashboard
Mon Jun 17 2024 15:00:00.682 [Info] - Closing Keyboard
Mon Jun 17 2024 15:00:00.682 [Info] - Console message (Info) from http://127.0.0.1:27062/dashboard/vrwebui_shared.js?v=a27209f15f3d2b8c7ff4:2:
| Somebody called EndDashboardSession when one wasn't running
Mon Jun 17 2024 15:00:00.691 [Info] - OnMbox_SetDashboardVisibility {
   "reason" : "toggle_dashboard_action",
   "type" : "set_dashboard_visibility",
   "visible" : false
}
Mon Jun 17 2024 15:00:00.866 [Info] - lighthouse: LHR-F4F039A7 C: Trying to add a secondary base 06052D4D: Not enough contiguous samples for a bootstrap pose
Mon Jun 17 2024 15:00:01.869 [Warning] - OpenProcess failed for pid = 234584. Error: Access is denied.
 (5)
Mon Jun 17 2024 15:00:01.869 [Warning] - OpenProcess failed for pid = 135580. Error: Access is denied.
 (5)
Mon Jun 17 2024 15:00:02.037 [Info] - Adding focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 15:00:02.184 [Info] - Removing focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 15:00:02.287 [Info] - vr::CSystemLayer::ToggleDashboard 3408 bDashboardVisible 0
Mon Jun 17 2024 15:00:02.287 [Info] - vr::CSystemLayer::ToggleDashboard 3429 SummonDashboard
Mon Jun 17 2024 15:00:02.297 [Info] - OnMbox_SetDashboardVisibility {
   "reason" : "ToggleDashboard",
   "tracked_device_index" : 12,
   "type" : "set_dashboard_visibility",
   "visible" : true
}
Mon Jun 17 2024 15:00:02.297 [Info] - vrlink: sent VTE_DASHBOARD_EVENT EVTYPE_CLOSE_DASHBOARD
Mon Jun 17 2024 15:00:04.198 [Info] - Adding focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 15:00:04.351 [Info] - Removing focus flag SystemBehaviorFlag_SystemButtonDown
Mon Jun 17 2024 15:00:04.447 [Info] - vr::CSystemLayer::ToggleDashboard 3408 bDashboardVisible 1
Mon Jun 17 2024 15:00:04.447 [Info] - vr::CSystemLayer::ToggleDashboard 3423 VROverlayInternal()->HideDashboard
Mon Jun 17 2024 15:00:04.506 [Info] - Closing Keyboard
Mon Jun 17 2024 15:00:04.506 [Info] - Console message (Info) from http://127.0.0.1:27062/dashboard/vrwebui_shared.js?v=a27209f15f3d2b8c7ff4:2:
| Somebody called EndDashboardSession when one wasn't running
Mon Jun 17 2024 15:00:04.510 [Info] - OnMbox_SetDashboardVisibility {
   "reason" : "toggle_dashboard_action",
   "type" : "set_dashboard_visibility",
   "visible" : false
}
Mon Jun 17 2024 15:00:05.104 [Warning] - OpenProcess failed for pid = 234584. Error: Access is denied.
 (5)
Mon Jun 17 2024 15:00:05.104 [Warning] - OpenProcess failed for pid = 135580. Error: Access is denied.
 (5)

[NobleFurLyfe]

closing SteamVR, restarting the Steam Client Service from Task Manager, and opening SteamVR again seems to have fixed it

[KillerPhoenixes]

The thing that fixed my issue was to update my graphics driver, restart my PC, and also switch to SteamVR beta. This was all due to the advice of Steam support.

[100の人 / esperecyan]

I am experiencing the same issue with VIVE. Reverting to SteamVR 1 allows access, but the game I frequently use recently stopped supporting SteamVR 1. Sometimes, I can access it right after launching SteamVR 2. I am having significant trouble because I cannot access desktop or the settings screen for overlay apps.