Steam VR App on Meta Quest 3 - final connection fails suddenly

[Pacifica]

Hey everyone, got into a weird issue with the Steam VR App on Quest 3.

Just the laste few days I was regularly playing games here, but suddenly, when I try to start the Steam VR App, nothing works anymore. Here what happens:
- Starting app
- connecting to PC
- Steam on PC starts Steam VR
- Quest 3 tries to open the Steam VR Home Menu, but before anything can be seen (not even the steam loading area) I get pushed back to the Quest home area.


What I tried:
- restart PC
- Restart Quest 3
- reinstall Steam VR
- reinstall Steam VR App on Quest
- Reinstall the whole system on quest 3 (back to factory settings).

Nothing really helped with the issue which keeps being there.
Anyone any ideas or experienced the same issue?

[Gerold G.]

Surely you mean Steam Link?
Already tried the beta version of Steasm VR. Steam VR - Right Mouse Button - Properties - Betas
I always get an error message when I first start it, but then he repairs it and it runs without any problems.

Translator

[danw]

Thanks for reporting. Are you by any chance on the Quest PTC? There's an issue that we're working on where Steam Link will crash when launching into VR on v62.
For now, if you want to keep using Steam Link I would recommend opting out of the PTC.
I'll keep a note to update you when there's a resolution.
Thanks.

[Pacifica]

Originally posted by danwillm:

Thanks for reporting. Are you by any chance on the Quest PTC? There's an issue that we're working on where Steam Link will crash when launching into VR on v62.
For now, if you want to keep using Steam Link I would recommend opting out of the PTC.
I'll keep a note to update you when there's a resolution.
Thanks.

Yeah that might be the issue than. I was reviewing a game on Quest 3 where I needed to use PTC and activited it. If I go into the settings of the Meta Quest App on mobile I only see the info, that the test channel is fully occupied at the moment. No Optin/Optout possibility. But if you are working on it already, no problems. I will just wait a bit more. There are no PCVR reviews or anything I need to work on at the moment anyways :)

[AndrewDaPro6969]

Quest 2 is also having the issue

[Shell Shock]

Originally posted by danwillm:

Thanks for reporting. Are you by any chance on the Quest PTC? There's an issue that we're working on where Steam Link will crash when launching into VR on v62.
For now, if you want to keep using Steam Link I would recommend opting out of the PTC.
I'll keep a note to update you when there's a resolution.
Thanks.

thank you so much, I had a PTC update last night and was searching around for reasons as to why my SteamLink suddenly stopped working.

[DarkAegis]

Same issue here trying to get Steam Link working with VR/Quest 3- we're not in the PTC, just standard software on Quest 3. Tried it on two PCs to no avail, did some troubleshooting, then finally landed here. I assume it's a bug.

At first I thought maybe it was because I have an Index set up on computer 1, but I totally removed it from the PC before trying again and it didn't work. Moved to a second computer without an Index and the same thing happened.

Basically, I can get through setup - I can link the devices, but the second it tries to connect I get a very quick flash of a black/dark blue screen, then the app crashes on the Quest. The PC attempts to open up the VR interface, but either fails entirely or sits on the "connecting to wireless headset" notification.

[Mao]

Originally posted by DarkAegis:

Same issue here trying to get Steam Link working with VR/Quest 3- we're not in the PTC, just standard software on Quest 3. Tried it on two PCs to no avail, did some troubleshooting, then finally landed here. I assume it's a bug.

At first I thought maybe it was because I have an Index set up on computer 1, but I totally removed it from the PC before trying again and it didn't work. Moved to a second computer without an Index and the same thing happened.

Basically, I can get through setup - I can link the devices, but the second it tries to connect I get a very quick flash of a black/dark blue screen, then the app crashes on the Quest. The PC attempts to open up the VR interface, but either fails entirely or sits on the "connecting to wireless headset" notification.

I have the same problem but i am using Meta Quest Pro.

[SirRobin]

Originally posted by Mao:

Originally posted by DarkAegis:

Same issue here trying to get Steam Link working with VR/Quest 3- we're not in the PTC, just standard software on Quest 3. Tried it on two PCs to no avail, did some troubleshooting, then finally landed here. I assume it's a bug.

At first I thought maybe it was because I have an Index set up on computer 1, but I totally removed it from the PC before trying again and it didn't work. Moved to a second computer without an Index and the same thing happened.

Basically, I can get through setup - I can link the devices, but the second it tries to connect I get a very quick flash of a black/dark blue screen, then the app crashes on the Quest. The PC attempts to open up the VR interface, but either fails entirely or sits on the "connecting to wireless headset" notification.

I have the same problem but i am using Meta Quest Pro.

+1. Quest 3, no PTC/beta versions of anything. Just the latest SteamVR and Quest 3 is on v60.

[[MaNiAc]]

Originally posted by danwillm:

Thanks for reporting. Are you by any chance on the Quest PTC? There's an issue that we're working on where Steam Link will crash when launching into VR on v62.
For now, if you want to keep using Steam Link I would recommend opting out of the PTC.
I'll keep a note to update you when there's a resolution.
Thanks.

17:45:54.163 steamlinkvr Unknown path /preflight/ignore_microphone_muted
17:45:54.164 steamlinkvr OpenGL error 1282, INVALID_OPERATION, at /data/src/vrlink/client_android/src/shared/util/glutils.cpp:156 - for glDetachShader( m_program, m_vertexShader )
17:45:54.165 steamlinkvr OpenGL error 1282, INVALID_OPERATION, at /data/src/vrlink/client_android/src/shared/util/glutils.cpp:156 - for glDetachShader( m_program, m_vertexShader )
17:45:54.167 steamlinkvr XrUIManager::LoadLocalization: No language member pamirui_indonesian.json
17:45:54.172 ActivityThread Failed to find provider info for org.khronos.openxr.runtime_broker
17:45:54.172 OpenXR-Loader Null cursor when querying installable content resolver.
17:45:54.173 ActivityThread Failed to find provider info for org.khronos.openxr.system_runtime_broker
17:45:54.173 OpenXR-Loader Null cursor when querying system content resolver.
17:45:54.173 OpenXR-Loader Could access neither the installable nor system runtime broker.
17:45:54.173 OpenXR-Loader Error [GENERAL | | OpenXR-Loader] : /system/etc/openxr/1/active_runtime.json library /system/priv-app/VrDriver/VrDriver.apk!/lib/arm64-v8a/libopenxr_forwardloader.so does not appear to exist
17:45:54.173 OpenXR-Loader Error [GENERAL | xrEnumerateInstanceExtensionProperties | OpenXR-Loader] : RuntimeInterface::LoadRuntimes - failed to load a runtime
17:45:54.173 OpenXR-Loader Error [GENERAL | xrEnumerateInstanceExtensionProperties | OpenXR-Loader] : Failed to find default runtime with RuntimeInterface::LoadRuntime()
17:45:54.173 OpenXR-Loader Error [GENERAL | xrEnumerateInstanceExtensionProperties | OpenXR-Loader] : Failed querying extension properties
17:45:54.173 steamlinkvr Failed to call bool XRQSetAvailableExtensions(XRQContext &, const std::set<std::string> &) /data/src/vrlink/client_android/src/scene/xr/xrq.cpp:46 with error: -51
17:45:54.173 ActivityThread Failed to find provider info for org.khronos.openxr.runtime_broker
17:45:54.173 OpenXR-Loader Null cursor when querying installable content resolver.
17:45:54.174 ActivityThread Failed to find provider info for org.khronos.openxr.system_runtime_broker
17:45:54.174 OpenXR-Loader Null cursor when querying system content resolver.
17:45:54.174 OpenXR-Loader Could access neither the installable nor system runtime broker.
17:45:54.174 OpenXR-Loader Error [GENERAL | | OpenXR-Loader] : /system/etc/openxr/1/active_runtime.json library /system/priv-app/VrDriver/VrDriver.apk!/lib/arm64-v8a/libopenxr_forwardloader.so does not appear to exist
17:45:54.174 OpenXR-Loader Error [GENERAL | xrCreateInstance | OpenXR-Loader] : RuntimeInterface::LoadRuntimes - failed to load a runtime
17:45:54.174 OpenXR-Loader Error [GENERAL | xrCreateInstance | OpenXR-Loader] : Failed loading runtime information
17:45:54.174 OpenXR-Loader Error [GENERAL | xrCreateInstance | OpenXR-Loader] : xrCreateInstance failed
17:45:54.174 steamlinkvr Failed to call bool XRQCreateXRInstance(const XRQApp &, XRQContext &) /data/src/vrlink/client_android/src/scene/xr/xrq.cpp:145 with error: -51
17:45:54.174 steamlinkvr Application failed to initialize successfully. Exiting
17:45:54.174 OpenXR-Loader Error [GENERAL | xrPollEvent | OpenXR-Loader] : No active XrInstance handle.
17:45:54.174 steamlinkvr Unknown xrPollEvent return: -12
17:45:54.424 OpenXR-Loader Error [GENERAL | xrPollEvent | OpenXR-Loader] : No active XrInstance handle.
17:45:54.424 steamlinkvr Unknown xrPollEvent return: -12
17:45:54.426 WindowManager Failed looking up window session=Session{bcd6ae1 10673:u0a10059} callers=com.android.server.wm.WindowManagerService.windowForClientLocked:5849 com.android.server.wm.Session.updateRequestedVisibilities:640 android.view.IWindowSession$Stub.onTransact:1175
17:45:54.675 OpenXR-Loader Error [GENERAL | xrPollEvent | OpenXR-Loader] : No active XrInstance handle.
17:45:54.675 steamlinkvr Unknown xrPollEvent return: -12

In v62 openxr_forwardloader.oculus.so was removed. To keep backwards compatibility with v60 there is still an attempt to load the library, but failure to do so is no longer fatal.

Look here for more infos:

https://github.com/amwatson/CitraVR/compare/master...gyroninja:CitraVR:ignore-link-fail

[danw]

Hi,
We just released a beta update for the quest app which should fix the app crashing on v62 - You can opt into the Public Beta of Steam Link using this link https://www.meta.com/s/1hti7gedQ from your phone, or by using the Meta application on your phone to select the Public Beta channel in the settings for the Steam Link application.

Please let me know if this works for you so we can get this fix out to everyone, thanks!

[Mao]

Originally posted by danwillm:

Hi,
We just released a beta update for the quest app which should fix the app crashing on v62 - You can opt into the Public Beta of Steam Link using this link https://www.meta.com/s/1hti7gedQ from your phone, or by using the Meta application on your phone to select the Public Beta channel in the settings for the Steam Link application.

Please let me know if this works for you so we can get this fix out to everyone, thanks!

Steam Link works with Meta Quest Pro now. Thank you <3