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xm-1014 enjoyer Jul 10, 2019 @ 1:26pm
"Please Plug In Your VR Headset"
Hello, everybody! Indiana Soldier here. I was going to play some vr untill I stubbled on a issue ( Aka Please Plug In Your Vr Headset ). I have seen other people solve this issue, Though they never are straight forward. I updated nivida drivers and also checked if bluetooth worked ( It didnt ) But it still says it was working. Hub Controls and Headset Options Are not on. ( PS. I bought The VR Headset 4 months ago and used 10 times. )
Last edited by xm-1014 enjoyer; Jul 10, 2019 @ 1:26pm
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Originally posted by Razyem:
for people using the HTC vive, check the top of your headset and slide the little "htc" icon thing where the center band connects to the headset forward and you can mess with the wire in there. usually they get messed with or moved around during repairs if you ever sent them back. they may be in the wrong slot. only one USB should be open and it should be the one on the far right of the headset. there's a earphone jack, audio jack, USB 3.0, HDMI, and another USB 3.0. The far right USB 3.0 shouldn't be used by your headset's own personal USB being plugged in. that far right slot is for things like external headsets, or headphones. switching to the left side fixed the issue for me.
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Showing 1-15 of 27 comments
Stryder Jul 11, 2019 @ 6:13am 
This is usually caused by the headset being unplugged. If everything looks good at the computer end, then the cables at the headset may have become unplugged. You need to open up the little cover on top and reseat the cables there. There are videos available that will show you how to do this, and no, it won't void your warranty.
#1
ntsarb Jul 11, 2019 @ 11:12am 
Which headset are you using? For the Valve Index, have you enabled the beta version of SteamVR? It comes with new firmware that addresses several problems.
#2
xm-1014 enjoyer Jul 11, 2019 @ 2:14pm 
I figured out the problem, My USB wont get detected for some odd reason. I am going to get a new one.
#3
professor dodge Jul 11, 2019 @ 3:14pm 
have you added any new devices that plug in to usb? roothub saturation maybe?
#4
xm-1014 enjoyer Jul 12, 2019 @ 3:51am 
No.
#5
Billogi Aug 15, 2019 @ 4:42am 
Originally posted by barf:
I figured out the problem, My USB wont get detected for some odd reason. I am going to get a new one.

Did you end up returning your headset? I just got mine and I think I have the same issue. It just won't power on no matter what
#6
professor dodge Aug 15, 2019 @ 12:10pm 
usb bandwidth saturation?
#7
ntsarb Aug 15, 2019 @ 7:19pm 
I also use a dedicated PCI-E card for the Index USB 3.0.
#8
LurkingFear Aug 16, 2019 @ 9:58am 
I had this problem out of no where with my WMR headset. Been working fine for a year. Tried a bunch of things restart, switch usbs. I finally had to unplug my headset restart and plug it back in after it restarted windows detected it right away.This is a fix listed by Microsofts wmr troubleshooter.
#9
xm-1014 enjoyer Aug 26, 2019 @ 1:55pm 
I had the cable in the wrong slot, Epic
#10
Delgado Dec 24, 2019 @ 2:00pm 
hey what you mean wrong spot same happends to me
#11
h20rat Dec 25, 2019 @ 1:32pm 
I like how there's now a remove all USB devices in SteamVR settings/developer now. Could possibly help with issues like this. Developer -> Developer Settings

#12
Joe Biden Dec 25, 2019 @ 3:10pm 
i was screwing around with it and could not find a solution
#13
Mori Dan Dec 29, 2019 @ 12:47pm 
I tried factory resetting my laptop and the index still wouldn't work.
#14
Dr. Hashbrown Dec 29, 2019 @ 2:02pm 
Currently having this issue now. Using my brothers comp, with a Lenovo headset which is detected and working but steam VR is not detecting that it is plugged in.
#15
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SteamVR > General Discussions > Topic Details
Date Posted: Jul 10, 2019 @ 1:26pm
Posts: 27

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