Can't play in fullscreen

[Roy Stampler]

Hellow,

Game starts in windowed and there's no option to change to fullscreen, alt-enter doesn't work and I have the latest nvidia drivers

[proyZ]

Can you please post your game warnings.log file found in your windows user Documents\My Games\Company of Heroes 2 ?

[Roy Stampler]

I see some errors referring to full screen, so I guess there's an issue somewhere in here.. :P


20:33:02.79 SPDx11 -- ResizeTarget: 1920x1080 @ 66999/1000Hz = Refresh Rate: 67.00
20:33:02.79 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:02.79 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1

20:33:11.17 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:11.17 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:11.17 DB -- Unable to load symbols.
20:33:11.17 SPDx11 -- Could not set SwapChain fullscreen state. Result: 0x80004005.
20:33:11.17 SPDx11 -- Failed to set SwapChain to requested window mode will force Mode to match SwapChain, SwapChain is: WINDOW Requested Mode was: FULLSCREEN
20:33:11.36 SteamAuthManager requesting app ticket
20:33:11.36 SteamAuthManager::GetAuthToken state ID : 1
20:33:11.50 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:11.50 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]

20:33:18.41 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:18.41 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:18.41 DB -- Unable to load symbols.
20:33:18.41 SPDx11 -- Could not set SwapChain fullscreen state. Result: 0x80004005.
20:33:18.41 SPDx11 -- Failed to set SwapChain to requested window mode will force Mode to match SwapChain, SwapChain is: WINDOW Requested Mode was: FULLSCREEN
20:33:20.54 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:20.55 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:20.55 DB -- Unable to load symbols.
20:33:20.55 SPDx11 -- Could not set SwapChain fullscreen state. Result: 0x80004005.
20:33:20.55 SPDx11 -- Failed to set SwapChain to requested window mode will force Mode to match SwapChain, SwapChain is: WINDOW Requested Mode was: FULLSCREEN
20:33:21.87 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:21.87 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:21.87 DB -- Unable to load symbols.
20:33:21.87 SPDx11 -- Could not set SwapChain fullscreen state. Result: 0x80004005.
20:33:21.87 SPDx11 -- Failed to set SwapChain to requested window mode will force Mode to match SwapChain, SwapChain is: WINDOW Requested Mode was: FULLSCREEN
20:33:22.64 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:22.65 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:22.65 DB -- Unable to load symbols.
20:33:22.65 SPDx11 -- Could not set SwapChain fullscreen state. Result: 0x80004005.
20:33:22.65 SPDx11 -- Failed to set SwapChain to requested window mode will force Mode to match SwapChain, SwapChain is: WINDOW Requested Mode was: FULLSCREEN
20:33:22.83 Tick -- There were [1257] hard and soft page faults in the last [1000]ms. Windows has given CoH2 a working set of [709] and committed [740] MiB
20:33:23.31 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:23.31 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:23.31 DB -- Unable to load symbols.
20:33:23.32 SPDx11 -- Could not set SwapChain fullscreen state. Result: 0x80004005.
20:33:23.32 SPDx11 -- Failed to set SwapChain to requested window mode will force Mode to match SwapChain, SwapChain is: WINDOW Requested Mode was: FULLSCREEN
20:33:23.94 SPDx11 -- Setting SwapChain State to: FULLSCREEN
20:33:23.94 Error: E_FAIL
Desc: Unspecified error

Code: 16389, Facility: 0, Severity: 1
Call: [pSwapChain->SetFullscreenState( bFullScreenMode ? TRUE : FALSE, nullptr )]
20:33:23.94 DB -- Unable to load symbols.

20:33:34.88 MOD -- Shutting down
20:33:34.91 FILESYSTEM -- filepath failed to remove alias, missing alias 'stats'

Application closed without errors

[proyZ]

Odd, the main reasons for windows to fail setting the swapchain in fullscreen mode are:
- the application running under terminal server or some other remote desktop
- window is closed
- window doesn't have the focus
- other application is already in fullscreen mode
- running out of memory or driver failure

What graphics card do you have?
what drivers does the game report in the warnings log? ( the section where it says the graphics card name ).

also are you running optimus (hybrid intel/nvidia) system?
any other program running at the same time that could be running in fullscreen mode? (might be minimized? )
are you running any kind of program that places overlays over the game window? (e.g. for screen casting, screen sharing, fraps, etc.. ? )

Actually can you also please post your full warnings.log file and your dxdiag file? ( to generate the dxdiag file go to the windows start menu->run type dxdiag.exe run that program and then click save all information ).

If you don't want to post them here, you can post them in the official coh2 tech support forum: http://community.companyofheroes.com/forums/coh-2-bug-squashing

[Roy Stampler]

The warnings.log text content was a bit too much to paste in. However I managed to redeem this, as you can see I have set my refresh rate to 67 fps, this to fix a screen flicker issue I had earlier (unrelated) and it seems this was the cause. By changing to a lower resolution and then gradually change it back to 1900x1080@60fps I managed to get it to full screen.

Thanks for the input though!

[proyZ]

Thanks for the information,

was the 67 refresh rate on the list of options for that resolution in the game graphics option screen? If it is, is very odd that the device reports supporting 67Hz but actually doesn't and causes this fail.

Or was the refresh rate forced with the command line parameter -refresh ? which also is odd as while you can "force" any refresh rate you want, the game will choose the closest one that the drivers tells it is supported by windows and it seems it did got back from windows that 67hz is supported.

[Roy Stampler]

It was set as the default option in-game.

[Preya]

DEAKTIVATE TEAMVIEWER ;)^^
lol, had the same ♥♥♥♥ -.-

[Pat-Riot]

Originally posted by Preya:

DEAKTIVATE TEAMVIEWER ;)^^
lol, had the same ♥♥♥♥ -.-

You bloody lifesaver :) That worked for me :) Thanks buddy!!!!

[tobacco Tobias]

Since this post shows up on Google, I'm not gonna care about digging up an old post. Here's some further information: If you have more than one monitor connected and having Windows "duplicate" your displays (Start Key + P), then Windows is preventing that game from going fullscreen. Since I haven't done much research in this I can't specifically point out what exactly is causing the issue. Just select "X screen only", or "Extend".