Need help with tutorial bug... (Won't let me progress)

[Nomster]

I bought the game today, fired up the tutorial and got as far as "Locate the artillery battery" but the enemies just stand still, behind the dotted line and I can't progress... After watching a youtube video I realized that after the initial artillery strike on that bridge said bridge is supposed to explode... It does not... I already tried:
- Verifying the cache
- Updating my graphics driver to the latest version (16.3 AMD Crimson, was 16.1 before)
- Reinstalling DirectX from the game folder
- searching the steam forums and the relic forums for a fix (found an old thread that said I should wait for the artillery strike to destroy the bridge, but after the initial 4-5 shells I can wait forever and there are no more coming... Bridge still intact ^^)
- Restarting the mission (got stuck 5 times and finally gave up)
- I even tried blowing the bridge up myself with the unlimited grenades I have in the tutorial (it didn't even scratch the bridges HP so I guess I can't harm it with 'nades)

[Bad_vader]

To be honest I suggest you just skip the tutorial. I believe you can jump straight into singleplayer/multiplayer, at least at release you could do that, not sure if anything changed.

[Golden Wolf]

Originally posted by Overload:

I bought the game today, fired up the tutorial and got as far as "Locate the artillery battery" but the enemies just stand still, behind the dotted line and I can't progress... After watching a youtube video I realized that after the initial artillery strike on that bridge said bridge is supposed to explode... It does not... I already tried:
- Verifying the cache
- Updating my graphics driver to the latest version (16.3 AMD Crimson, was 16.1 before)
- Reinstalling DirectX from the game folder
- searching the steam forums and the relic forums for a fix (found an old thread that said I should wait for the artillery strike to destroy the bridge, but after the initial 4-5 shells I can wait forever and there are no more coming... Bridge still intact ^^)
- Restarting the mission (got stuck 5 times and finally gave up)
- I even tried blowing the bridge up myself with the unlimited grenades I have in the tutorial (it didn't even scratch the bridges HP so I guess I can't harm it with 'nades)

It is glitch. Wow you did all that because of bug in the game? Wow

[Nomster]

Well my first assumption was that this bug would be a faulty script, that somehow depends on you "seeing" the artillery shells hitting the bridge. Since that wasn't the case I could just destroy the bridge with my unlimited grenades thanks to the tutorial, but bridges in this game can either not be destroyed by grenades or this particular bridge is stuck in the "destroyed" state, making it invulnerable, but still not triggering the next part of the script.
Honestly: Encountering a bug after roughly 10 minutes of play time, that doesn't let me progress through the tutorial in a game of this magnitude (long lifetime, great reviews, a bit of controversy regarding the ingame shop) didn't give me much hope... I thought the problem was on my end, somehow related to PhysX calculations or the like... And yes of course I skip the tutorial and just move on... But seeing as this bug exists at all makes me anxious to find more game stopping bugs in the Single Player campaign and I am really thinking about getting a refund.

Developers: You should really be on this. I can't think of many things that deter a newcomer from your game faster than a broken TUTORIAL! The only things I can think of that top of my head, that could cause this bug are:
- I'm using Windows 10 and the game is somehow not happy with that (unlikely i guess)
- My slight overclock on the CPU is somehow producing a wrong calculation that results in the bridge not being destroyed and therefor failing the trigger in the script to activate (but my CPU is stable in all other games, no crashes, has been overclocked for nearly 6 months now and I ran prime95 on all cores for 4 hours without errors)
- You made some change in one of the patches to the way artillery and bridges interact and now the game doesn't recognize the bridge should be broken OR somebody set a flag to make the bridge unbreakable by accident (then it should be reproducable and anybody on the recent version of the game files should be unable to complete the tutorial)

My rig:
AMD Fx-6300 overclocked @ 4GHz, 1.2V (Vishera)
MSI 970a-G43 with slightly overclocked FSB
Gigabyte Radeon 270x Windforce3x OC (1100MHz/1400MHz)
2x 4GB Corsair RAM (slightly OCed timings)

Running a relatively fresh install of Windows 10 (64 bit)
no anti-Virus software running
At the time of testing I only had the following "extra" apps running:
- Razer Synapse
- Steam
- Skype
- D3D Overrider V2.0.1
- Nacon Mouse Driver Utility

[Towelie_]

There has been alot bugs in the campaign and theatre of war missions due to balance changes that were geared toward pvp.

My guess is that the change to building health (which was some time ago) affected the bridges health as well. Some mission are near impossible now due to this, especially the rebalanced units.

Dunno if that is the issue you are having though.

Pretty similar setup here:
FX 6350 4.2 (1.3625)
GTX 680 (1150/6010)
990FXA-UD3 Rev 1.1
4x4gb Corsair V

[Nomster]

Sad to hear that, I was really looking forward to playing the campaign as well as the Theatre of War in Coop with a friend and then maaaaybe giving multiplayer a try ^^
IMHO they should have handled it like many other RTS games (for example StarCraft2) did; by making the changes only affect multiplayer and keeping the "unbalanced" units in the campaign as is (so as not to screw with the balance of the campaign)

Beside topic a bit: Seeing as your rig is so similar, are you playing with highest settings? and if so do you have 40+ fps constantly?

So far I put everything on max, except AA (put that down to low) and am getting my 35ish min fps in campaign at least.

[Towelie_]

Yepp same settings here I tend to be around the 40's in game unless I'm playing a 4v4 pvp game, then I'll see a dip to 27 during alot of explosions with a lot of units on screen.

Everything max and aa set to low, though I am playing with 1920x1200 resolution. Using driver 361.43

http://steamcommunity.com/app/231430/discussions/0/412448792359929012/

[Nomster]

Ok, for everyone with the same problem as me: I seriously fixed it and can't believe what the problem was...

It turns out my slight overclock really did mess with this game, even though a full 10 hour stress test with prime95 didn't produce any problems.

After turning every OC setting to stock again in my UEFI the tutorial went flawlessly. Just to test it I OC'ed a little bit after that (turned up the FSB from 200 to 215) and went with some stricter DRAM timings and lo: it still worked.

My only conclusion would be that my overclock WAS stable when all 6 cores were used and that I had a bit of a problem because I left TurboCore on and that might have brought the clocks up too much in this game (which I assume doesn't use all 6 cores, more like 4 max...)

Well long story short: fixed, can be closed!

[Golden Wolf]

Originally posted by Overload:

Ok, for everyone with the same problem as me: I seriously fixed it and can't believe what the problem was...

It turns out my slight overclock really did mess with this game, even though a full 10 hour stress test with prime95 didn't produce any problems.

After turning every OC setting to stock again in my UEFI the tutorial went flawlessly. Just to test it I OC'ed a little bit after that (turned up the FSB from 200 to 215) and went with some stricter DRAM timings and lo: it still worked.

My only conclusion would be that my overclock WAS stable when all 6 cores were used and that I had a bit of a problem because I left TurboCore on and that might have brought the clocks up too much in this game (which I assume doesn't use all 6 cores, more like 4 max...)

Well long story short: fixed, can be closed!

Long live Relic...where players needs to fix their game themselves....

[FelixTheCat]

The fix for me was to verify my game cache and WATCH the bridge blow up with the NEW troop squad before moving onward.

[FiatLux]

To avoid bug you must only do what game tells you.
In first part attack enemy in way told , then only take cover behind truck , if you take cover behind tree trunks too soon then enemy will not spawn.
Then when you meet up with reinforcements at bridge you must not try to cross bridge before you have seen bridge getting blown up , then go to other bridge and continue to do as game tells you.
Doing so I played the tutorial more times without fail.

[Golden Wolf]

Originally posted by FiatLux:

To avoid bug you must only do what game tells you.
In first part attack enemy in way told , then only take cover behind truck , if you take cover behind tree trunks too soon then enemy will not spawn.
Then when you meet up with reinforcements at bridge you must not try to cross bridge before you have seen bridge getting blown up , then go to other bridge and continue to do as game tells you.
Doing so I played the tutorial more times without fail.

Amazing, where developers laziness punish player's creativity...

[ThanasisPolitis]

I managed to overcome this by selecting one of the units and kept clicking them to advance over the bridge while the artillery barrage was underway.

The bridge was destroyed on the 3rd hit!

[Nomster]

Damn son, this thread was 4 years ago ;P

[Felinewolfie]

Originally posted by Nomster:

Damn son, this thread was 4 years ago ;P

But now, you can play the game :)

[Felinewolfie]

Originally posted by Agent Politis:

I managed to overcome this by selecting one of the units and kept clicking them to advance over the bridge while the artillery barrage was underway.

The bridge was destroyed on the 3rd hit!

Welcome to COH2, by the way ^)^