Loss of display mid-match with 'no Display signal' error (3070) on Win 10/11

[R2zi3l]

This is only happening in COH2 btw I can play other AAA games fine.

Whats strange is that lowering graphics settings to medium-ish and turning on Vsync seems to fix it.

I am thinking this is some kind of error with newer drivers and I have reinstalled/updated drivers but that didn't fix it.

Any suggestions?

Specs:
Ryzen 3600
Rtx 3070
16 gb 3000 mhz ram
750w PSU (working absolutely fine)

[Felinewolfie]

Odd. You already found the fix tho.

Otherwise id say unplug and replug monitor connections.

[R2zi3l]

I said reinstalling the drivers didnt fix it.

I am thinking it could be a bad display port cable tho. Thinking of changing it.

[zaku49]

IT guy here - If your monitor goes totally black and you cannot do anything like access the windows start menu, it isn't the game but either hardware or software related.

Lowering your settings and or using Vsync will put less stress on your GPU which also pulls less voltage from your PSU, if this is preventing the black screen issue, it could be a PSU issue, they do go bad over time, or a driver issue. Try playing a very demanding game that puts 100% stress on your GPU to see if you get the black screen issue. There's also free software like FurMark.

You can also test the PSU issue by downloading MSI afterburner, set the power limit % to 50% from the stock 100% and max all of the game's settings in the game, in theory it shouldn't crash but it still can based on how bad the issue is.

Also do not daisy chain the GPU power cables if possible.

[R2zi3l]

Originally posted by zaku49:

IT guy here - If your monitor goes totally black and you cannot do anything like access the windows start menu, it isn't the game but either hardware or software related.

Lowering your settings and or using Vsync will put less stress on your GPU which also pulls less voltage from your PSU, if this is preventing the black screen issue, it could be a PSU issue, they do go bad over time, or a driver issue. Try playing a very demanding game that puts 100% stress on your GPU to see if you get the black screen issue. There's also free software like FurMark.

You can also test the PSU issue by downloading MSI afterburner, set the power limit % to 50% from the stock 100% and max all of the game's settings in the game, in theory it shouldn't crash but it still can based on how bad the issue is.

Also do not daisy chain the GPU power cables if possible.

Thank you for your reply but it really does seem to be Vsync related and either the newest drivers or my cable or monitor.

I have tested my GPU in other games like Eleden Ring and Guardians of the Galaxy for hours at a time since I started getting this crash in COH2. That is why I am confident it is not the GPU or the PSU.

The PSU is new anyways. Had to change from my previous 650 W psu because I thought it was dying but then it turned out to be the motherboard that died so I bought this new psu needlessly ouch

I have plenty of time today and will test if I can get the error to not happen with Vsynch off after removing and plugging in cables and with an HDMI connection.


P.S I am talking of running those other games unlocked. Even tried with GPU OC and hitting 88 degrees C. So temps or power are not the issue.

[R2zi3l]

Yep for anyone who may stumble on this via google in the future.

Keeping Vysnc on does not cause the error even if I run the game at 120 hz 1440p max settings thus running the game with unlocked fps effectively.

[The Coletrain]

I found the problem and solution:

The 3070 is backwards compatible, so it can support PCIe gen 3 or PCIe gen 4, and your motherboard will auto-select which port it thinks you’re using. Unfortunately, the motherboard will randomly switch it to the wrong PCIe settings, which causes problems such as monitors disconnecting.

To solve this:
Check your motherboard specs online to see if you have your card plugged into a gen 3 or gen 4 slot. If you’re using a riser cable, also check the speed capabilities of that. Once you’ve gathered that information, boot into bios and find the settings that mention “PCIe” and switch them from “Auto” to “gen 4” or “gen 3” (depending on where the card is plugged in). After this, just save those settings and reboot.

This should solve the problem, I was unable to find this information anywhere on the internet, so if this doesn’t solve your problem, then it’s probably something a lot simpler that you can find somewhere else.

[The Coletrain]

I’ve used this solution (mentioned previously) on two systems now, and it solved the problem that no traditional solution could. My PC was having this problem to the point where it wouldn’t display to the monitors most of the time when I booted, so in order to get into bios, I just had to keep rebooting over and over until something popped up on my monitor. I hope this helps, even if it is a bit late.

[R2zi3l]

Originally posted by The Coletrain:

I found the problem and solution:

The 3070 is backwards compatible, so it can support PCIe gen 3 or PCIe gen 4, and your motherboard will auto-select which port it thinks you’re using. Unfortunately, the motherboard will randomly switch it to the wrong PCIe settings, which causes problems such as monitors disconnecting.

To solve this:
Check your motherboard specs online to see if you have your card plugged into a gen 3 or gen 4 slot. If you’re using a riser cable, also check the speed capabilities of that. Once you’ve gathered that information, boot into bios and find the settings that mention “PCIe” and switch them from “Auto” to “gen 4” or “gen 3” (depending on where the card is plugged in). After this, just save those settings and reboot.

This should solve the problem, I was unable to find this information anywhere on the internet, so if this doesn’t solve your problem, then it’s probably something a lot simpler that you can find somewhere else.

Originally posted by The Coletrain:

I’ve used this solution (mentioned previously) on two systems now, and it solved the problem that no traditional solution could. My PC was having this problem to the point where it wouldn’t display to the monitors most of the time when I booted, so in order to get into bios, I just had to keep rebooting over and over until something popped up on my monitor. I hope this helps, even if it is a bit late.

Well In my case, setting it tp PCIe gen 3 or gen 4 wasn't solving the problem. My card was the issue. It was overheating (not the die temparature but the 'hotspot' temp on the die was going to 105c or 110c cant remember which now)

Started getting this problem in more games which is when I bothered to download HWinfo and look at hotspot temps and figured this out. MSI warranty guys repasted the card for me and problem solved.