problem with vive console (starts and closes immediately)

[Charlie]

as the title says, ive tried new drivers (nvidia 4090), reinstalling vive console, disconnecting cables and restarting the pc to then connect them again, even the beta for vive console (on steam)

anyone having these issues?

[Bob Loblaw]

On mine, after letting the PC boot and steam load, I power up the link box, and the PC senses that and auto-launches vive console, which auto-launches SteamVR.

[Charlie]

yeah that's how it was before with me, but now it just crashes no matter what i do. clean reinstall, new drivers for gpu, different cables, restarts etc.

[Bob Loblaw]

I wonder if that rules out a steamvr problem, since that never even gets running. I've heard vive console keeps prodigious logs, I'd contact their tech support and see what they have to say, and try to look through those logs yourself. Maybe roll back your GPU driver to one that was known working for you.

Here's the fixes I have for the problems most like this:
========snip==========

VP2 error 003 no display cable fixed switching PCI to Gen 3 ( https://www.reddit.com/r/Vive/comments/1c1qwnk/vive_pro_2_no_display_cable_error_003/ )

Prior fixes for Headset Not Found or 108, 109:
0.5) Get off all betas (steam & steamvr), get on stable releases unless the beta notes specifically address your case ( https://steamcommunity.com/app/250820/discussions/0/4134934526946234416/?tscn=1705685474 )
1) power cycle index ( https://steamcommunity.com/app/250820/discussions/0/3461597549829187382/ )
2) Use USB hub ( https://steamcommunity.com/app/250820/discussions/0/3461597549840559518/ )
2b) Consult the list of USB chipsets incompatible with Index: ( https://developer.valvesoftware.com/wiki/Valve_Index/USB_3.0_Controller )
3) remove ASMedia Root Hub Driver USB driver ( https://steamcommunity.com/app/250820/discussions/0/3193620564685179121/?tscn=1646774933 )
4) 5 pages of discussion, includes get a new cable, enable direct mode, lots of USB stuff: ( https://steamcommunity.com/app/250820/discussions/0/2251182852570386856/?ctp=1 )
4b) loose connection/ try another USB port ( https://steamcommunity.com/app/250820/discussions/2/3808405578485610710/?tscn=1688428366 ) ( https://steamcommunity.com/app/250820/discussions/0/1639789306548452232/ )
5) fix USB issues by getting new computer ( https://steamcommunity.com/app/250820/discussions/4/6406956248967497246/ )
6) error 109 from an adapter ( https://steamcommunity.com/app/250820/discussions/2/4036979713113243999/?tscn=1704222275 )
7) Hardware accelerated graphics scheduling being "forced on" ( https://steamcommunity.com/app/250820/discussions/0/4137186960647958742/?tscn=1706207682 )
8) reinstall (not repair) Microsoft Visual C++ Redistributable for Visual Studio 2013 64 bit and revert any files you changed to open as admin ( https://steamcommunity.com/app/250820/discussions/2/3417684796192543119/?tscn=1708023982 )
9) maybe run vrserver.exe and vrstartup.exe as administrator ( https://steamcommunity.com/app/250820/discussions/0/4200238856307319447/?tscn=1709416208 ) (and maybe in compatibility mode for windows 8 ( https://steamcommunity.com/app/250820/discussions/0/4356743320311579074/?tscn=1711796789 ))
10) Disable freesync and g-sync ( https://steamcommunity.com/app/250820/discussions/0/4293692546845913496/?tscn=1711389248 )

[Watery]

I have had this problem before and am now having this problem again. Vive console would launch and immediately close itself, I tried everything to try and fix it, reinstall gpu drivers, the software itself, steam vr, etc. No luck. Then it magically fixed itself and started working like normal. I did nothing between between all of this and now I'm back to square one. idk what is causing this but is extremely annoying and actively hinders my experience as someone with a vive pro two who wants to change between resolutions for performance and heat over long durations compared to better resolution for short period of use.

[R3LINQUI5H]

Just started having this issue, steamvr boots up and runs fine, but vive console closes right after it opens, tried uninstalling all vive apps and reinstalling yet nothing changed. Has anyone found a fix to this?

[Your Uncle]

I'm having the same issue again.

It happened to me last year, it seems i tried everything.
new drivers, delete all the files and fresh installs, developer usb resets, so many re-installations and so many pc restarts.

The only fix was a full fresh windows reinstallation.

now after a year of enjoyment, the issue is back. Hoping to find something easier than having to re-install windows every time

To add: i can use my headset in steam vr fine, but the console will not stay open. i can not keep the vive console open to change my headset settings including resolution and fps.

[dfb98]

I have the same problem.

Vive Pro 2 works in Steam VR, but when I start the Vive Console, it shows up for a second and then closes again.

[C.T.]

can you try to install it from vive.com?

[Druski]

Has anyone found a solution to this issue? It's happening to me and it's driving me insane.

[BlockMuse]

Sign me up to this problem also! It was working fine on my new win 10 pro build with RTX 4080S, then all of a sudden!

[Termite]

me to I have this same problem also! I just installed for the first time ever and it just opens and then closes. I haven't even seen what the console/settings looks like. This is POOR, POOR software. RTX4070,14900,Z790, steam vr works fine.

[EPrevex]

anyone find a fix for this yet?

[G36E]

Weirdly mine just doesn't pick up the headset at all, says it's offline on launch and then disappears into the system tray. No idea what is causing this. It's maddening.

[EPrevex]

引用自 G36E：

Weirdly mine just doesn't pick up the headset at all, says it's offline on launch and then disappears into the system tray. No idea what is causing this. It's maddening.

same thing!!

[Bob Loblaw]

The problems I've seen with "program won't start" were caused by a missing Windows dll. I've never seen it reported for vive console, but if it's possible for games and steamvr, why not? I'd consider 2 through 2e in the snip below:

=====snip=========
Prior fixes in the forums for SteamVR/VR games won't start:
1) Update GPU driver or try rolling back AMD driver ( https://steamcommunity.com/app/250820/discussions/0/4137187221851895565/ )
2) Reinstall Microsoft Visual C++ Redistributable for Visual Studio 2013 64 bit. ( https://www.reddit.com/r/Vive/comments/vgp1bm/after_many_months_of_unuse_i_cant_get_my_vive_pro/ )
2b) Reinstall Microsoft Visual C++ 2015 Redistributable Update 3 ( https://steamcommunity.com/app/250820/discussions/0/3011179244453797867/ )
2c) Reinstall Microsoft Visual C++ Redistributable for Visual Studio 2012 Update 4. ( https://steamcommunity.com/app/611660/discussions/0/2987539784438685582/ )
2d) Repair both Microsoft Visual C++ Redistributable for Visual Studio 2013 "x86 and x64" ( https://steamcommunity.com/app/547590/discussions/0/3725072690809543924/?tscn=1730797482 )
2e) These users had to remove it before the reinstall would work ( https://steamcommunity.com/app/547590/discussions/0/4693405245808106548/?tscn=1731862029 )
3) You must have SteamVR installed. Try different versions of SteamVR by either switching to the stable branch or to the beta branch. If you are an oculus user, you still must have SteamVR for most steam games.
4) If you are using a laptop, see if your laptop has an option to disable the integrated GPU, either via the laptop manufacturer’s control software or in the BIOS. If no such option exists, try forcing both the game and SteamVR to use the dedicated GPU. If you need instructions, see here ( https://www.windowsdigitals.com/force-chrome-firefox-game-to-use-nvidia-gpu-integrated-graphics/ )
5) If you are using a laptop with an AMD Ryzen processor, a very particular fix that has helped a number of people is to go to the Device Manager, then disable and re-enable the integrated Radeon graphics.
6) Reinstall steam. ( https://steamcommunity.com/app/250820/discussions/0/3601219829870413249/ )
7) uninstall the Citrix remote desktop display adapter in device manager ( https://steamcommunity.com/app/698260/discussions/2/3598968030048391526/ ) https://www.windowsdigitals.com/force-chrome-firefox-game-to-use-nvidia-gpu-integrated-graphics/
8) unplug HMD, uninstall USB devices (also for steamvr starts but stuck in floor) ( https://steamcommunity.com/app/1704080/discussions/0/3758852249519942171/ )
9) Uninstall Virtual Desktop ( https://steamcommunity.com/app/1125240/discussions/0/4039230885219702181/?tscn=1703542225 )
10) Change openxr runtime to SteamVR. Open SteamVR settings via the ≡ hamburger button in the top-left of SteamVR on your Desktop. Go under "OpenXR" and select "SET STEAMVR AS OPENXR RUNTIME" for your system. Restart SteamVR and reconnect then see if your games launch. ( https://steamcommunity.com/app/250820/discussions/2/4036978698796173614/?tscn=1703637799 )
11) If unreal engine 4 game on 10th or 11th gen intel cpu, try this fix ( https://steamcommunity.com/app/590690/discussions/0/3055111535926023249/ )
12) Don't launch SteamVR with elevated privileges, and be careful about it inheriting elevated privileges from steam ( https://steamcommunity.com/app/250820/discussions/2/7056649947876468494/?tscn=1710526349 )
13) run Nvidia GeForce Game Ready Drivers Controller ( https://steamcommunity.com/app/250820/discussions/2/7026264836508448727/?tscn=1723935658 )
14) if bluescreen, uninstall AMD adrenalin, clean and reinstall compatible driver ( https://steamcommunity.com/app/250820/discussions/0/4847652375940390546/ )
15) reduce preferred refresh rate in config file ( https://steamcommunity.com/app/250820/discussions/0/4692279960859068466/?tscn=1729298111 )