Autosave failure?

[lumagen]

I'm not sure how it happened, but I just played through all of the pyramid shipyard place, closed and reopened and suddenly all my progress was wiped. Luckily it was only 'bout an hour and a half of playtime but it still sucks. Did anyone else encounter a problem like this?

EDIT: I meant to log this under 'Issues' but oh well

[Origami]

yeah, me too. I cleared the 3rd chapter and suddenly im back at the start again

[YinYin]

UPDATE: It appears this can happen regardless of cloud save settings.
If you are running into this a lot, please hold on tight for a patch resolving it.

Some bonus info on how the game saves and recovers progress:
Every time you make a change to the world state (collectable/graffiti/progress/position/taking a photo) the game auto saves.
And every time you load a new area the game also saves a backup.

If a save cannot be loaded, the backup is loaded instead.

From the reports it seems that for some people the game can start to fail writing any save files altogether.

A good in game indicator of when this starts to happen is when you are no longer able to take photos.

-----

At the moment I am guessing there is an issue with steam cloud saves and something can go awry there.

If you are only playing on one device I recommend you turn off steam cloud in the general properties of the game for now. This has helped other players in this thread:
https://steamcommunity.com/app/1353230/discussions/1/3806157798546453566

We'll be looking into it as soon as possible.

Pinning this for better visibility, cheers for accidentally posting this in general

[YinYin]

And in case anyone else runs into syncing corrupted save files to the cloud:
Disabling cloud saves, creating brand new save files and then reenabling cloud save will force steam into a dialogue that allows you to resolve the conflict and upload your new working files to the cloud.

You can also check what's currently in the cloud here to confirm: https://store.steampowered.com/account/remotestorageapp/?appid=1353230

[TurbineNipples]

I just ran into this issue, all my save data is gone. Ill have to investigate if it is salvageable.

[MXSHX]

Happened to me too

[Hammy]

I ran into a different issue with the autosave. I just played for a few hours, tabbed out of the game to check some stuff, and tabbed back in. When I tabbed in the game crashed on me, and reverted to where I was when I had started the session. I lost story progress, 2 character unlocks, maxed out the graffiti in two areas, and set high scores in two areas (for the achievements). Kinda bummed but it is what it is I guess.

[SomeFalseEyeD]

I don't even have cloud save on for months due to my other games and my game didn't save after beating it hours ago too....aw hell...

[spamboymeister]

Happened to me too. I finished Versum Hill, beat the Eclipse, quit while in the dream sequence immediately afterward, and upon starting the game later my progress was reset to midway through Versum Hill.

[ToothPaste]

Could you please implement a manual save system? I get that it's nice to have autosave, but if it corrupts because the game crashes or similar issue I would like to know that at least my manual save should be safe.

[Chef]

Originally posted by ToothPaste:

Could you please implement a manual save system? I get that it's nice to have autosave, but if it corrupts because the game crashes or similar issue I would like to know that at least my manual save should be safe.

I would also like to see a manual save option.

[Struggler]

same issue with me, just unlocked solace and exited through menus as normal now ive opened my game and im in the dot exe crew fight lost like 4-5 hours of gameplay] :(

[nalcon_injection]

Seems like if the game crashes it ignores last save and goes to a previous one. Crashed when closing the game and I lost a ton of progress so does that mean it saves on closing and not when you return to main menu? I waited a couple minutes after returning to menu before closing cuz I was scared of losing 4 characters and %100 in 3 areas. Guess I was right to be scared.

[Struggler]

Ive lost many hours of gameplay is there any way to get my save back??? Or can you atleast add a manual save please devs this is such a setback

[Rabinastre]

I just lost 12 hours of gameplay....awesome

[Bintsuke]

yes this happened to me also