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Thank you for helping, btw. I appreciate you :-)
I've heard rumors of it not working properly if your steam client / game aren't installed in their default "C:\" location, but I can't verify that since mine is installed on my C drive.
Check the download tabs on the steam window, see if it's just updating another title in your library? Maybe bump it up the list?
Oh well. I want to thank you for reaching out and trying. I appreciate you helping. I'm now just waiting for an actual Steam representative to reach back to me.
Happy Holidays!
If you have not been regularly playing dragonfall it may be updating lots of ugc's and be low on the priority list...