All tries make new players stronger not effective because they just can't read descriptions and still left the game because their buttons not does thrillions of damage, just look when player pick hero overlord (he see it's not for noob), dying some times and leave, i gave thrillions boosts for newbies -> they wasn't used, alchemy for newbies but they still not purchase it... ugh.
Now, about crashing 1x10, it shouldn't crashing, if it gets crash -> why u not sent data about that into our discord in bugs channel and etc. Crash - is when u can't reconect to the game after disconnect, not only u but and other players too.

Now about stacking players. I can't affect to comunity, in any game with pvp always will be toxic players like them, it's bad yes, but it can't be not exist because humans is bakas, u too mb did much mistakes, but i not know about that.

P.S Problem not with game, problem with players which can't try understand how to play.
P.S.S About bugs u should report for their fix, if bug not reported how it'll be fixed otherwise it's just roflocry