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There's no speicifc cause that can be isolated like in the original, and even then it sucks that the original had the same issue, but not as bad as this.
I have made backups of userdata\<ID>\2527390 entire folder structure. Restoring it with cloud saves disabled did not restore the suspend save, it wasn't in the list. I tried multiple different backups.
Remember you can save & quit to create a save state, which I did after every day to minimise losses from crashing :D
I'm aware that QA can flag an issue that ultimate gets ignored, as it's the upper management that is taking the shots. Same for the PR team, I can write whatever complaints I want to them, but they don't have any power to change how things go.
It may very well not have. QA have very little power to delay the release of the title if the state of it is still "acceptable" to upper management. I've worked QA, even if we know that a bug is gonna cause serious issues like crashing, losing saves, etc. we have no power to fix it. CTD is, however, usually taken very seriously and fixed as a priority. That's my experience from different studios.