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I often found that same game runs better and smoother on Windows than on Linux (that's sad but Linux has higher system requirements for the same game). Have you tried this game on higher or lower versions of Ubuntu.
I have seen same problem on askubuntu and here on Steam forum - Ubuntu 18.04 and 18.10 (grey screen).
From superuser:
Btw do you also have steamos or ubuntu? Steamos is the linux distribution from Valve which is similar to ubuntu but it starts steam up in big picture mode and has a lot less programms available out of the box.
Once you have inxi type in a terminal:
inxi -GCMS
and a lot of info is written about your PC
But it sounds you have a missing library. I played Civ 6 on ubuntu 18.04 and then 18.10 once I upgraded without problems.
Try to start Steam from a command line then start Civ 6 and paste the output from the terminal here and someone might be able to help
Running Steam on ubuntu 18.04 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
[2019-03-05 06:39:38] Startup - updater built Feb 18 2019 22:08:53
[2019-03-05 06:39:40] Verifying installation...
[2019-03-05 06:39:40] Verification complete
LOCALENAME: C
UILANGUAGES 0 C
Settings saved to /home/daniele/.local/share/Aspyr Media/GameGuide/CivilizationVI/gg3settings.json
An unrecoverable error has occurred, and Civilization VI cannot continue.
Desktop: Gnome 3.28.3 Distro: Ubuntu 18.04.2 LTS
Machine: Device: desktop System: Hewlett-Packard product: p6-2003it serial: N/A
Mobo: Foxconn model: 2ABF v: 1.20 serial: N/A
UEFI: AMI v: 7.16 date: 03/23/2012
CPU: Quad core Intel Core i5-2400 (-MCP-) cache: 6144 KB
clock speeds: max: 3400 MHz 1: 1596 MHz 2: 1596 MHz 3: 1596 MHz
4: 1596 MHz
Graphics: Card-1: Intel 2nd Generation Core Integrated Graphics Controller
Card-2: Advanced Micro Devices [AMD/ATI] Turks PRO [Radeon HD 6570/7570/8550]
Display Server: x11 (X.Org 1.20.1 ) drivers: i915,radeon
Resolution: 1024x768@60.00hz
OpenGL: renderer: AMD TURKS (DRM 2.50.0 / 4.18.0-15-generic, LLVM 7.0.0)
version: 3.3 Mesa 18.2.2
(maybe I am wrong)
As you can see on official Civilization 6 thread on Steam - https://steamcommunity.com/app/289070/discussions/0/144512942755435118/
That means you have to buy at least GeForce 650 or higher Nvidia graphic to play on Ubuntu or other Linux distribution. Or play Civ 6 only on MS Windows systems.
Good luck!
You came to the wrong forum, try the game board on steam there is a really long linux thread at the top. Also if you are on reddit then https://old.reddit.com/r/linux_gaming/ is really a good forum, there are a lot of linux gamers with AMD there.
I have a suggestion you can try I saw :
Go to the game folder (right click the game in steam, properties then the local files tab and brose open files, then rightclick there and choose open in terminal
then
echo 289070 > steam_appid.txt
(otherwise the game won't launch outside of Steam itself)
and
./Civ6Sub
that will start the game without the launcher. Tip from https://wiki.archlinux.org/index.php/Steam/Game-specific_troubleshooting#Civilization_VI and a post in the game forums linux thread https://wiki.archlinux.org/index.php/Steam/Game-specific_troubleshooting#Civilization_VI
They do not officially support AMD and Intel graphics, but there are people that reported it to work, so that is why I suggested to start the game without the launcher and else try to ask in https://old.reddit.com/r/linux_gaming/
The error also told Minimum: 1 GB & AMD 5570 or nVidia 450, but I do not know if they have a better or worse GPU.