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Prae Jan 18, 2021 @ 5:41pm
Xbox Driver Installation Failure Elite Series 2
1. I have an Xbox Elite Series 2 controller but when I open steam it only registers as an Xbox One Controller. Is that correct or should it says Elite Series 2?
2. I keep getting the Xbox Driver Installation error about making sure I'm running as a normal user and the steam is up to date.
As far as I can tell I am running as a normal user and steam is up to date. I do see that steam is running with elevated access but I"m not selecting run as admin. I am in the default profile on the controller too (did the long hold). Are there any other options for me to try to get the driver the successfully install?
Originally posted by LOVΞFIЯΞ:
Oooh! That is nothing and normal. The new Task Manager has a column called "Elevated" which directly informs you which processes are running as administrator. That’s all that means. And I take it your using a PC.

Also i take it the error your getting is windows trying to install the device and its resulting into an error which means you have something else going on since it should be pretty much an instant process. (Note, Windows 10 has some serious bluetooth issues so its not all you)

So the best thing you can do is start fresh to troubleshoot this, plus its faster.

I would remove all and any controller drivers youhave installed (steam gamepad driver, 360 controller if on mac, ect) then I would reinstall a copy of Windows 10, its doent remove data just restored the core files. (But backup just in case), this way you have everything new and fresh. Then this should most like fix any hardware errors you were getting.

Then try an pair your controller in windows 10 / settings / bluetooth / set up bluetooth device (1st option, not 3rd) if this works, then go into steam bif picture mode to install the gamepad driver again. You should be go to go then.

If you need more instant help, we can also talk on a chat like discord or up to you.

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Showing 1-15 of 25 comments
Prae Jan 20, 2021 @ 3:56pm 
bump. Anyone have suggestions for not being able to install the driver?
Scorthyn Jan 21, 2021 @ 3:29pm 
waiting for a solution too
Originally posted by Prae:
1. I have an Xbox Elite Series 2 controller but when I open steam it only registers as an Xbox One Controller. Is that correct or should it says Elite Series 2?
2. I keep getting the Xbox Driver Installation error about making sure I'm running as a normal user and the steam is up to date.
As far as I can tell I am running as a normal user and steam is up to date. I do see that steam is running with elevated access but I"m not selecting run as admin. I am in the default profile on the controller too (did the long hold). Are there any other options for me to try to get the driver the successfully install?
Mirco Sfot Jan 23, 2021 @ 2:18am 
The Elite Controller is a XBOX One gamepad, nothing wrong with it. The mapping is correct all works fine. thank u steam- devs for the great work with gamepads!
♡Dev♡ Jan 23, 2021 @ 7:09am 
bump
LOVΞFIЯΞ Jan 25, 2021 @ 8:49am 
@micro Sfot
The Elite 2 is NOT a Xbox One controller, it uses different Byte packets then other xbox controllers, in terms of a programming and internal design it is much different.

@Prae
Steams controller settings is listing the Elite 2 incorrectly, this has been reported to them by myself. Also, I am able to play with Elite 2 via bluetooth and Wired Xbox One on my mac with Big Sur. The key is you need to manually approve (sign) the driver so when it installs it will be allow to function. See my post for help:

// How To Use xbox one or earlier controllers wired on Big Sur: //
https://github.com/360Controller/360Controller/issues/1139

// How To Get Steam Gamepad Driver to work on Big Sur: //
— Boot into Recovery mode (hold ⌘-R at boot).
— Open the Terminal (Utilities -> Terminal).
— Type —> spctl kext-consent add MXGJJ98X76”
— Press return
— Type —> kmutil trigger-panic-medic --volume-root "/Volumes/Macintosh HD"
(Optional Note: The "Macintosh HD" part is the default name of your boot drive, but you can change it. You can hit Tab after typing "Mac" and it should auto-complete. If it doesn't, backspace to just "/Volumes/" and hit Tab a couple of times to see what the options are.)
— Press Return
— Reboot into macOS
— Install Steam Gamepad Driver (open Big Picture Mode after connecting a controller)
— (you will need to update the allowed list in sys/pref/security Pane)
Last edited by LOVΞFIЯΞ; Jan 25, 2021 @ 8:51am
slouken Jan 25, 2021 @ 11:23am 
Originally posted by Prae:
1. I have an Xbox Elite Series 2 controller but when I open steam it only registers as an Xbox One Controller. Is that correct or should it says Elite Series 2?
2. I keep getting the Xbox Driver Installation error about making sure I'm running as a normal user and the steam is up to date.
As far as I can tell I am running as a normal user and steam is up to date. I do see that steam is running with elevated access but I"m not selecting run as admin. I am in the default profile on the controller too (did the long hold). Are there any other options for me to try to get the driver the successfully install?

Can you find out why Steam is running with elevated access?
LOVΞFIЯΞ Jan 25, 2021 @ 2:09pm 
@Prae
(1) In second thought, it might help if we knew what OS you are running? Windows or MacOS
(2) Where are you when you see Steam running in “elevated access”: what is telling you this?
Last edited by LOVΞFIЯΞ; Jan 25, 2021 @ 2:10pm
Prae Jan 25, 2021 @ 3:52pm 
Originally posted by LOVΞFIЯΞ:
@Prae
(1) In second thought, it might help if we knew what OS you are running? Windows or MacOS
(2) Where are you when you see Steam running in “elevated access”: what is telling you this?

1. I am running Windows 10.
2. I see the elevated status in Task Manager. Under the details tab you can add an elevated column. Most of my programs are listed as Yes, including Steam. I wasn't sure if this was relevant and came across it when trying to verify Steam wasn't running as Admin when I wasn't specifically selecting to do so.
The author of this thread has indicated that this post answers the original topic.
LOVΞFIЯΞ Jan 25, 2021 @ 5:38pm 
Oooh! That is nothing and normal. The new Task Manager has a column called "Elevated" which directly informs you which processes are running as administrator. That’s all that means. And I take it your using a PC.

Also i take it the error your getting is windows trying to install the device and its resulting into an error which means you have something else going on since it should be pretty much an instant process. (Note, Windows 10 has some serious bluetooth issues so its not all you)

So the best thing you can do is start fresh to troubleshoot this, plus its faster.

I would remove all and any controller drivers youhave installed (steam gamepad driver, 360 controller if on mac, ect) then I would reinstall a copy of Windows 10, its doent remove data just restored the core files. (But backup just in case), this way you have everything new and fresh. Then this should most like fix any hardware errors you were getting.

Then try an pair your controller in windows 10 / settings / bluetooth / set up bluetooth device (1st option, not 3rd) if this works, then go into steam bif picture mode to install the gamepad driver again. You should be go to go then.

If you need more instant help, we can also talk on a chat like discord or up to you.

Polyh3dron Jan 26, 2021 @ 1:05pm 
I also have this same issue, and I'm not going to reinstall Windows 10 to try fixing it.
Last edited by Polyh3dron; Jan 26, 2021 @ 1:42pm
LOVΞFIЯΞ Jan 27, 2021 @ 3:14pm 
Well to each his own i guess. I can use my Elite 2 on Windows 10 just fine. In the times I installed windows and it didnt work there was something wrong with the install, the moment i reinstalled windows it resolved it self. But overall this should work without problems.

At the very least, just remove the device, reboot, re-add the device. (Also, there is a known issue when adding a controller via bluetooth with any other bluetooth device, keep that in mind)
Prae Jan 28, 2021 @ 9:22pm 
The re-install of windows did work for me. Thanks for the suggestion.
pantheon0918 Jan 29, 2021 @ 11:39pm 
Originally posted by LOVΞFIЯΞ:
Well to each his own i guess. I can use my Elite 2 on Windows 10 just fine. In the times I installed windows and it didnt work there was something wrong with the install, the moment i reinstalled windows it resolved it self. But overall this should work without problems.

At the very least, just remove the device, reboot, re-add the device. (Also, there is a known issue when adding a controller via bluetooth with any other bluetooth device, keep that in mind)

the elite 2 just won't work on steam under macOS big sur on apple silicone Mac right ? am I correct?
LOVΞFIЯΞ Jan 30, 2021 @ 6:27am 
someone got the xbox series controller to work on the M1. so the elite is not much different since Series controllers are based off elite. but i cant confirm myself since i don’t have an M1.
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Date Posted: Jan 18, 2021 @ 5:41pm
Posts: 25