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Steam Client Beta SteamBeta
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January 8, 2013
All Discussions > Bug Reports > Topic Details
snafit Apr 7, 2023 @ 2:06pm
Rabobank Ideal payment method no longer working
ISSUE
The authorization Window for the Rabobank Ideal payment method does not show. Instead a blank (black) Window is shown.

OS
Windows 10 Pro 64 bit
Steam Client built March 24 2023, at 10:12:43

STEPS
Add product to cart
Select button 'Purchase for myself'
Select Ideal as payment method and Rabobank as bank
Fill out rest of form and select continue
Agree with terms and press button 'continue to ideal authorization'
Observe blank Window where authorization should be

RESULTS
Empty Window is shown with URL to authorization page in navigation bar

EXPECTED
Authorization Window from Rabobank to show
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Showing 1-10 of 10 comments
DDark Apr 11, 2023 @ 5:46am 
I have the same issue
Elucidator Apr 11, 2023 @ 9:27am 
Can you look at the padlock to see if the security TLS encryption went through?

Rabobank uses TLS 1.3
Even so, according to test tools, Rabobank should work on the chrome version Steam uses.
https://www.browserling.com/browse/win7/chrome85/https://bankieren.rabobank.nl/welcome
Last edited by Elucidator; Apr 11, 2023 @ 9:52am
snafit Apr 11, 2023 @ 12:55pm 
Originally posted by Elucidator:
Can you look at the padlock to see if the security TLS encryption went through?

Rabobank uses TLS 1.3
Even so, according to test tools, Rabobank should work on the chrome version Steam uses.
https://www.browserling.com/browse/win7/chrome85/https://bankieren.rabobank.nl/welcome

The padlock shows green on top of the Window. If I click the URL from your message the Rabobank login authorization Window shows as expected. If I paste the URL from the steam client in Chrome 111.0.5563.147 I get the authorization Window too. Same for ordering something from the web store version of Steam. Would be nice to have the Rabobank payment method in the app back. As far as I can tell other Ideal banks work as expected.
DDark Apr 11, 2023 @ 11:06pm 
Yeh same for me other banks open up just fine it’s just Rabobank that opens up with a blackscreen via the steamclient with just a Green URL
goofy79 Apr 12, 2023 @ 4:55am 
Same here!
Wavy Apr 28, 2023 @ 12:32pm 
I have the same exact problem
BMW E90 May 6, 2023 @ 3:49am 
I have the same problem :(
Victik May 11, 2023 @ 9:45am 
Imjk getting ♥♥♥♥♥♥♥ sick and tired of this ♥♥♥♥. Cant buy anything anymore, ♥♥♥♥♥♥♥ Steam kankerleiers! Fix your ♥♥♥♥!
Eppie May 15, 2023 @ 7:00am 
Same here.

Works through steam website on Firefox for me.
snafit May 24, 2023 @ 2:46pm 
Working once again today. I managed to complete a purchase from the Steam client and pay with Ideal/Rabobank. Thanks to those involved for fixing it!
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Showing 1-10 of 10 comments
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All Discussions > Bug Reports > Topic Details
Date Posted: Apr 7, 2023 @ 2:06pm
Posts: 10