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For this game it seems you can use the "-noeac" launch parameter to bypass EAC's initialization but this in turn will give a notification in-game and online interaction is disabled as a result of the game not being able to initialize EAC.
For the resolution yeah the events and some of the cutscenes use static images to mimic the player being in a different area without a full loading to a new zone and the characters are definitively somewhere around 1280x720 in resolution and using a lower-detail LOD for model and texture detail which looks horrible.
Main game itself definitively scales up to at least 3840x2160 but these events sprinkled through the entire game just look terrible as a result, I'm not aware of any override for these though.
So far adjusting the usual scalability.ini file in the Appdata\Roaming folder where the game keeps it's settings in a subfolder has worked for removing chromatic aberration at least which can be seen on many of the Steam community screenshots for the game but nothing for this quirk with the lower-res events during certain cutscenes or general interaction with the various party members.
Yeah I remember reading about 21:9 compatibility issues on the games community hub so something is probably incorrect with how the game tries to scale to this even if the Unreal Engine 4 code base itself can support it.
I'll have to search around a bit and see if there's any other information available, sometimes it's possible to fix these problems from the users end but it could require a patch too at worst and 21:9 is still not universally supported with some developers sticking to 16:9 only even for game engines that can properly scale and adjust to other aspect ratios without problem.