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I can imagine that people buying a game at full price do so because they want to play it "now"... so he might have gone past the 2 hour limit.
Or isthereanydeal, if you're not trying to get rid of some Steam wallet credit that you have.
Go to Steam Support here:
https://help.steampowered.com/en/wizard/HelpWithPurchase
Click the game
Click 'I want a refund'
Send an email to Steam Support
Explain that you're refunding it to rebuy it cause it went on sale.
The refund policy states that refunding a game to rebuy it cause it is on-sale is not an abuse of the refund policy.
It was free on Epic Games last year.
I suggest checking:
https://isthereanydeal.com/
in the future, to see how much a game has been on sale in the past.
Sure, I agree that it sucks to find out that you could have saved some cash, no arguments there, but this stuff is simply bound to happen sooner or later. That new fridge or washing maschine or dishwasher for your new house? Give it a couple of weeks and you're bound to find it for 100 bucks or more cheaper. But does that suddenly make the device useless? Of course not.
I've bought plenty of Steam games at full price knowing fully well that there would come a discount period someday. Sure, but in the mean time I got to enjoy my game or DLC from then and there; didn't have to wait for something that might have happened or not.
As always these things go both ways.
Sure, I would agree storefronts are a parallel case.
My approach... if its a good game and its worth the price they're asking then they deserve every dollar. Having credit card chargebacks just complicates the banking and has other potential side effects.
Not just "potential". As far as I know, a whole lot of things happen on Steam when they get a chargeback, and none of these effects are anything you're going to like, or at least not care about.
To my knowledge, they will lock the account until the payment is made, and they will blacklist the credit card used on Stean. This is NO way to force a "refund" outside of the normal refund rules...