This topic has been locked
Mad Malakari Jul 27, 2020 @ 2:27pm
Origin and Steam - Own same game on both systems, games dont launch
I bought Mass effect 2, Mass effect 3, Dragon age 2, and dragon age inquisition on steam, so I could have them in both my accounts. When I try to launch the mass effect games, in either platform (Steam or Origin), it doesn't launch. All it does is open Origin to the Recently Games menu. The games doesn't open. When I launch dragon age inquisition from either platform it allows me to get into the game main menu but when I load or continue a game, the game crashes. These games are now completely unplayable! This problem didn’t start until I bought the games on Steam, and owned them on both Platforms. I have AVG and I have created an exception for all of my Origin and Steam games so I. Can anyone offer me any suggestions or support?
< >
Showing 1-7 of 7 comments
ShelLuser Jul 27, 2020 @ 2:37pm 
I assume you have each game installed once? If not then that could explain the issues.

What happens when you use the Steam client to verify the gamefiles? So.. open the game properties, check the local files tab and then verify the local files.
:teddy_talk: Thankfully, I haven't had that happen to me, as I'm a ME and DA fan.

I've only played the Steam versions and I haven't encountered any game launching errors, except for mod managers that default to Origin installed games only and not to my Steam installed games.

I would suggest uninstalling Origin through the OS uninstall option and rename the the Origin game install folders by adding an extra character to fool the Origin client to think the games are not installed.
Restart the OS, run the Steam client, do a "verify game integrity check," let it install the Origin client and afterwards, see if the game starts.

Verify Integrity of Game Files
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335



I've listed some links to Steam game discussions hubs, so you can ask other players if they encountered this problem and found a fix.

Mass Effect 2: General Discussions: (2 Subforums)
https://steamcommunity.com/app/24980/discussions/

Mass Effect 3: General Discussions: (2 Subforums)
https://steamcommunity.com/app/1238020/discussions/

Dragon Age Inquisitions: General Discussions: (2 Subforums)
https://steamcommunity.com/app/1222690/discussions/
Last edited by ☆ƧQυiяяєL♫; Jul 27, 2020 @ 2:47pm
Mad Malakari Jul 27, 2020 @ 3:19pm 
@Shelluser, When I installed Mass effect 3 using origin it opened steam and it installed it from both platforms. When I try to run it on origin it opens it on steam, but then reverts back to the recent game menu (the game doesn't actually launch). When I run it in steam, it opens it in steam, but then reverts back to the recent game menu. Im really at a loss here.
Mad Malakari Jul 27, 2020 @ 3:22pm 
HI Squirrel,

Can you please provide me an example of what you mean by the below? Where, or what, are the Origin Game install Folders?

I would suggest uninstalling Origin through the OS uninstall option and rename the the Origin game install folders by adding an extra character to fool the Origin client to think the games are not installed.
Originally posted by Ashendar:
Can you please provide me an example of what you mean by the below? Where, or what, are the Origin Game install Folders?

:teddy_talk: Google and search keywords "where are the game install folders in Origin"
https://www.google.com/

A couple Google search results:

"All your downloaded Origin games can be found in the C:\Program Files (x86)\Origin Games folder - unless you changed this yourself."
https://answers.ea.com/t5/EA-General-Questions/Origin-store-downloaded-game-files/td-p/5738474#:~:text=All%20your%20downloaded%20Origin%20games,unless%20you%20changed%20this%20yourself.

"The default path for EA Games is C:\Program Files(x86)\Origin Games."
https://crinrict.com/blog/origin-installation-path#:~:text=When%20you%20install%20a%20game,move%20your%20game%20through%20Origin.


MASS EFFECT 2 WON'T START (I TRIED ALL)
Vellari Apr 18, 2017 @ 3:30am
Can't have both Steam and Origin versions installed at the same, they share registry entries. Pick one.

If you've had both installed it might need manual registry cleaning (uninstall both versions, cleanup registry, reinstall version of choice).
https://steamcommunity.com/app/24980/discussions/0/598198356169903531/

I don't know if the above is true as I've only run the Steam versions of Mass Effect


And we could expend posts ad infinitum on how to use Windows regedit, I would suggest using a free software utility, CCleaner, just make sure to take the "registry back-up" option and "create a Windows Restore Point" (Google on how-to) then restart your PC after "Fixing all selected issues" in CCleaner and proceed to the next step of the Steam game and its Origin client re-installation.

Download CCleaner and decline/uncheck all "optional" software during install.
Stick to the "Registry" part of the program and "Scan For Issues"
https://www.ccleaner.com/ccleaner/download
Last edited by ☆ƧQυiяяєL♫; Jul 27, 2020 @ 4:19pm
Etherian Mar 2, 2023 @ 7:05pm 
Hello, i am late here but i just solved my problem. I just had an update to my origin app and now i was forced to use the EA app. This was making the issue with dragon age 1 and 2 not launching and without any error message... I was able to fix this by very simply disabling the in game overlay for the EA app in settings.
76561199473344344 Mar 8, 2023 @ 12:43pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
< >
Showing 1-7 of 7 comments
Per page: 1530 50

Date Posted: Jul 27, 2020 @ 2:27pm
Posts: 7