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this is correct. it is not something they can fix.
they key was used already. you have to talk with the store you purchased the game from.
He registered it, he screwed you.
if you are buying a physical copy of a PC game, ONLY buy it from stores (and not second hand stores), and NEVER buy it from an individual
likewise if you are buying a digital key, AVOID grey market retailers
really does suck that you were scammed, but try not to let it get to you and use this as a learning experience for the future
PC games just don't have a legit used market anymore now that we have entered the age of digital activations, as such most attempts to "resell" a game are scams
No.
Not a Steam issue. Go back and demand a refund or exchange.
Stop purchasing products from that location as it looks like the employees are stealing game keys.
Gamestop have a history of selling used as new that way.
Everything in steam is automated software operated.
if the software has found the same key in its data base registered to another account, it will say ''Duplicate Key''.
And they cant just reseal them in the store.
shrink wrap and a heat gun.
20 bucks.