Dota 2 mute system

[XycoxZthron X ;)]

So there is a guy, who flames one guy, who is just talking friendly in global chat with "stfu".
While he is just talking friendly to all other players.
Which right, does the player who sais "stfu" have to report the one who is just chatting in global chat for fun?
I mean there is the line between the mute function each player has. But he reports, and since steam does not check the reports properly that friendly in all chat chatting player gets banned, even though he was the one who flamed.

This actually is not how steam should handle thus situations.
This did not happen to me, but if you go on like this, noone will sooner or later use chat anymore...
You should get the line between "report rejected - just mute him ingame yourself" (ie when someone just keeps correcting someone or spamming in chat).
And "report approved" when actually using flames "like f word etc".
What do you think of this simple but effective idea ?
Just ban people who actually flame

[Satoru]

Note the mute ban system doesn't mystically take one report and ban you. It takes multiple reports over multiple games before it kicks in. One guy 'flaming' another user isn't going to trigger the mute.

[O_Marotão!]

Steam/ Valve should be ashamed of this "Mute system"!
I mean, if someone is raging or unhappy with other people playstyle (and if it is feeding or not doing a good job), it has the right to argue about that but, of course, being polite...
Once someone gets "muted" his game becomes worse! Players need comunication, they need to tell people what heroes the team needs at the moment (counter-picks, suportes if none, etc), they need to tell the suporters to buy wards or tell someone to gank! While muted we cant say nothing, and then we have bad teams, with no suporters, no de-warding and bad lanes, and we loose games... All because players sometimes talk trash and think they are right in what they are doing in the game, and they spam reports to everyone that says something negative to them (Im not talking about F words, etc) and Steam/ Valve is lazy and doesnt do its responsabilities as a good Admin to check the full replays of the games with reports. These misunderstoods hurt alot to most of Dota 2 players, and with it the "bad" players continue to chat and do what they want to do, leaving the community still ♥♥♥♥ (sorry, I had to say it).
Reports can be done, but the later consequences should be carefully analised and given to the person that has done something essentially bad, and not to the one that is being wronged cause of childish players.

[XycoxZthron X ;)]

Originally posted by Satoru:

Note the mute ban system doesn't mystically take one report and ban you. It takes multiple reports over multiple games before it kicks in. One guy 'flaming' another user isn't going to trigger the mute.

How do you know this ?
I dont think its true

Originally posted by Don Pires (Muted for nothing):

Steam/ Valve should be ashamed of this "Mute system"!
I mean, if someone is raging or unhappy with other people playstyle (and if it is feeding or not doing a good job), it has the right to argue about that but, of course, being polite...
Once someone gets "muted" his game becomes worse! Players need comunication, they need to tell people what heroes the team needs at the moment (counter-picks, suportes if none, etc), they need to tell the suporters to buy wards or tell someone to gank! While muted we cant say nothing, and then we have bad teams, with no suporters, no de-warding and bad lanes, and we loose games... All because players sometimes talk trash and think they are right in what they are doing in the game, and they spam reports to everyone that says something negative to them (Im not talking about F words, etc) and Steam/ Valve is lazy and doesnt do its responsabilities as a good Admin to check the full replays of the games with reports. These misunderstoods hurt alot to most of Dota 2 players, and with it the "bad" players continue to chat and do what they want to do, leaving the community still ♥♥♥♥ (sorry, I had to say it).
Reports can be done, but the later consequences should be carefully analised and given to the person that has done something essentially bad, and not to the one that is being wronged cause of childish players.

Checking the replays should be essentialy for a ban!

[Satoru]

Originally posted by Xycopath =D aka Haxynpath =D:

How do you know this ?
I dont think its true

If you don't know how the system works, it's not exactly that hard to find out.

http://blog.dota2.com/2013/05/communication-reports/

First, a couple of notes on the implementation:

Multiple people ganging up on you to report you in the same game has no effect on whether or not you are banned. We are looking at patterns of behavior over time only.
If you are currently communication banned, any communication reports you receive in that time period do not contribute towards, nor result in additional bans.

Note that for a ban to happen

1) A user must use one of their limited reports on you
2) Mutliple users must do this
3) They must do this over multiple games

[XycoxZthron X ;)]

Originally posted by Satoru:

Originally posted by Xycopath =D aka Haxynpath =D:

How do you know this ?
I dont think its true

If you don't know how the system works, it's not exactly that hard to find out.

http://blog.dota2.com/2013/05/communication-reports/

First, a couple of notes on the implementation:

Multiple people ganging up on you to report you in the same game has no effect on whether or not you are banned. We are looking at patterns of behavior over time only.
If you are currently communication banned, any communication reports you receive in that time period do not contribute towards, nor result in additional bans.

Note that for a ban to happen

1) A user must use one of their limited reports on you
2) Mutliple users must do this
3) They must do this over multiple games

Well it doesnt seem to be so.
One report can be enough.
As said my friend was just unmuted that day and we played togatehr only.
And right after THAT game he was muted.
It wasnt even enough time for an admin to check the replay

[[TT] Tangela22]

It could be a grat add! No more screaming children!

[Satoru]

Originally posted by Xycopath =D aka Haxynpath =D:

Well it doesnt seem to be so.
One report can be enough.
As said my friend was just unmuted that day and we played togatehr only.
And right after THAT game he was muted.
It wasnt even enough time for an admin to check the replay

What you 'believe' and what is true are separate thigns

The above is how the mute system works. How you 'perceive' it is not relevant.

Again note that you must receive multiple reports over multiple games. If your friend was muted previously, then one must consider WHY that's the case. And why they would be muted yet again.

[XycoxZthron X ;)]

Originally posted by Satoru:

Originally posted by Xycopath =D aka Haxynpath =D:

Well it doesnt seem to be so.
One report can be enough.
As said my friend was just unmuted that day and we played togatehr only.
And right after THAT game he was muted.
It wasnt even enough time for an admin to check the replay

What you 'believe' and what is true are separate thigns

The above is how the mute system works. How you 'perceive' it is not relevant.

Again note that you must receive multiple reports over multiple games. If your friend was muted previously, then one must consider WHY that's the case. And why they would be muted yet again.

I dont think you see this objectivly.
Thanks for help though :)
As said, it was his first game after unmute. And the ban was like 1 minute after that game!
And he was the one getting flamed!
And he didnt even flame him back!

[XycoxZthron X ;)]

Originally posted by Tangela22:

It could be a grat add! No more screaming children!

what excatly?
The mute only for actual flames ?

[amaba tokamu]

it also happened to me i was muted for 48 hours. I played 1 game after my mute expired. Then after that very game, I was muted for ♥♥♥♥♥♥♥ 7days!

Here is what valve should really put their eyes on. I created a new account so i have to play with low tier and i found out there are dummy accounts who feeds. Those who create dummy accountsts to ruin other players' game should be ip banned to encourage others to continue playing dota2.

[Maxwell]

Originally posted by Forever muted weeeee!!:

it also happened to me i was muted for 48 hours. I played 1 game after my mute expired. Then after that very game, I was muted for ♥♥♥♥♥♥♥ 7days!

Here is what valve should really put their eyes on. I created a new account so i have to play with low tier and i found out there are dummy accounts who feeds. Those who create dummy accountsts to ruin other players' game should be ip banned to encourage others to continue playing dota2.

Then in a public area lets say a libary I just make dummy accounts while reading a book and make bot accounts then the whole libary is screwed IP bans not really the best thing to do

[XycoxZthron X ;)]

off topic guys!
This is about mute system

[Mr.Def]

Dear Satoru.
I noticed that you are in all these topics maintain this system. However, you can not say that it works 100% correct. I'm on my own personal experience convinced that is defective. I was 3 times the communication blocked. In none of the cases, I did not swear and not insulted anyone. Then I wrote a complaint to the steam support. Here's how it looked ...
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I was again blocked the communication in the game for a week. I do not swear and do not offend anyone ... ever ... May I ask for what my communication was blocked? In your news "Communication Reports" on May 30, 2013 you write: "Multiple people ganging up on you to report you in the same game has no effect on whether or not you are banned. We are looking at patterns of behavior over time only . " I would be very interested to look at my violation to understand what I'm doing wrong ... In the game i say only "ss, swap, gg wp, bg, mid, bot, top" and sometimes I say "useless" to the player that is not useful in the current game ... it's 90% of what I say in the game ... The word "useless" is not an insult or a curse. In the "Concise Oxford English Dictionary" defines: "adjective
not fulfilling or not expected to achieve the intended purpose or desired outcome:
a piece of useless knowledge
we tried to pacify him, but it was useless
informal having no ability or skill in a specified activity or area:
he was useless at football "
Show me screens, or call a specific number of matches in which I swearing or insulting someone! I want to see with my own eyes for what I got a block on communication in the game ...
You write: "One goal we have for Dota 2 is to have as many people playing and enjoying the game as possible." How can I enjoy the game when my communication was blocked not fair, for the third time!
You say, "Behaviors such as abusive language or malicious text creates an undesirable experience for other players." And can you imagine how I feel, a normal player without breaking any rules, but was punished for what i did not commit ... Don't i get the negative experience of this injustice? What do you think? This is the third time when my communication was unfairly blocked ... If the communication was blocked for a day, I would have put up with this injustice, but you force me to get a negative experience during the week, because of the inability to communicate in the game.
In the same news "Communication Reports" you write "Losing a bunch of Dota 2 games doesn't seem to cause people to quit. But one thing that did stand out in the data was the amount of negative communication between players. Put simply, you are more likely to quit if there is abusive chat going on in your games. " But here you are wrong ... No losing games, no insults players, will not make me quit the game, but this injustice of developers makes me think about that ...
I am this "other" player who receives the negative experience in the game because i cant communicate with team in team game! I am a part of the "community" that you are trying to improve!
In the same news "Communication Reports" you write "The system is not yet ideal, but we felt it was better to gather data on this first step before trying to complicate it with extra nuance. We've changed the algorithm several times already, and we'll continue to update it in response to the community's feedback, and the data we're gathering. "
Your system is far from ideal ... it is not even close ...
Read the comments to your news "Communication Reports" and you will understand that the community does not agree with your system!
Try to hear me!
Try to hear the community!
Think about it ...
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Consider this example:
Take a basis for one month.
Let us assume, that on the day I play 10 games. So in a week I play 70 games.
Let us assume, that of those 70 games, was one in which the entire opposing team sent me a complaint on the grounds of "insulting to the voices and text chat" when in fact I just picked Drow Ranger Mode "all pick" and kill them all 1x5. (or for any other reason, such as a team of four friends that I got to the fifth player requested to buy a chicken, but I did not buy)
Let us assume, that in the next two weeks, each week was one such game.
It turns out that in the three weeks I have accumulated three games in which I have been sent to the five complaints, giving a total of 15.
And it turns out that in the beginning the fourth and final week of the month, I get a ban on communication, though for months I did not swear and did not insulted anyone. From which it follows that, on average, every fourth week of the month I will get a ban on communication, not deserved!
You can not even show me my guilt, but despite this I am punished ... and you say that this is a normal system?

[Mr.Def]

By the way, Satoru, you are in a group ANTI VAC, so why do you think that one system can make mistakes, and the other not? It turns out that the person who received the ban from VAC is not even on the steam online, as much it deserved, as far as I (and many others) deserve blocking communication without having done anything wrong.

[Mr.Def]

Today is the last day when I play with blocked communication. I am sure that even if I did not write anything in the chat, and just use the wheel in 2-3 weeks, I still get a block on communications ... I for example from Russia and our Russian schoolchildren give reports, simply because they want it. Or is it because you kill them or because you did not give him the farm. Reports objectivity is lost, because no matter what you've done, feed or abused skill, still no one will report on the second or third reason for because of these report is not provided for any punishment ... (not counting the low piority) they just give report on the grounds of "insulting in voice or text chat", regardless of what you have done, and your communication will automatically blocked ...
So I think, that this system is not needed. Always had the button "MUTE" if a player writes or tells you something you do not want to hear or read ...