Spammed by Steam/Dota 2!

[GuildMaster Arrataz]

Steam has developed an unsavory spamming habit. Every week now, I get a notification that I have "More Dota 2 copies to give away". Having gone back and forth with Steam support on this, the company refuses to stop sending me more of these, and refuses to stop emailing me when they do. This is spam, pure and simple.

Now, for a bit of a rant here: I don't like Dota 2. I wouldn't want to give it to friends who wouldn't like it either. But even if I wanted to do so, they've all been spammed to death with the game too. Even my father (who couldn't buy or sign up for a game if his life depended on it) has a copy already. There's no point in spamming me with something to give away when you've already saturation bombed the market.

But even worse is the fact that a company in this era thinks it is acceptable to spam its customers without an option to opt-out (permanently) of receiving those messages. I can't even block the address they're coming from, because Steam has decided to distribute these automatically inside the steam client, which causes the notification email to come from "[e-mail]". This means that if I block the address, I also wouldn't get important messages that *I DO* want from the company, like my receipts, responses to my tickets, (or in an unrelated note from this morning, the person trying to reset my account password from San Francisco).

So I have a company that I want to do business with, that refuses to stop sending me unsolicited junk mail. I have tried, multiple times, to get them to stop doing it. (I have recieved over 20 copies of this game so far, and it seems to be biweekly that I get a stack of new ones, along with the obligatory junk mail.) They are unable to do so in their current setup, and unwilling to change their setup to do so. The DOTA 2 team is different from the main Steam team, but are apparently unconcerned with abusing their relationship via Valve to deliver junk to my inbox and account.

Thus, I only have one recourse left (besides posting this rant): I will not do business with a company that refuses to act within the generally acceptable guidelines for online business and refuses to respect my wishes regarding emails they send to me. I will not be purchasing any products from Steam until they change this policy.

Before you write this off as "who cares", remember this: if the company is unable to abide by such a basic expectation ("Don't send me emails and products I don't want"), in what other ways are they willing to violate the standard corporate behaviors (such as not selling personal information, safeguarding financial info, etc.) that we expect and deserve from companies we do business with?

GMA

[GuildMaster Arrataz]

I don't want to receive them. I don't want to weekly receive emails telling me I have more. The solution is definitely not to ask me to spend even more time getting rid of them one at a time....

[GuildMaster Arrataz]

I think you win today's prize for "Missing the point". Them sitting passively in my inventory isn't the problem. It's getting them in the first place (when I have asked for them to stop sending them to me) and the ensuing email from "Steam Support" that is the problem.

[𝕊𝕋𝕌ℝ𝕄-𝕂𝔸𝕋]

What bugs me is how this whole thing provided so many scammers with the means to commit fraud on Steam's community....Thanks, Valve...

[Ben Dover]

try find this guy hes name is dota 2 dispenser he like have some then he give it away to some who likes it

[wuddih]

a once in a month message is spam? then your post is more then spam.

[𝕊𝕋𝕌ℝ𝕄-𝕂𝔸𝕋]

Spam is unwanted junk. Discussion threads are not unwanted junk. You are just pointlessly twisting words around to score points. People like you irritate me.

[ChillCore]

^^^^ +1000.

ps:
This post was longer but meh ... what's the point ... this thread is about to dissappear from view anyway as it is about steam itself and goes against the mojorities (read: trolls) opinion.
Meh ...

[𝕊𝕋𝕌ℝ𝕄-𝕂𝔸𝕋]

Yep. It's not even a majority thing...it's an imposing 'you're gonna take it and get used to it or p**s off kind of thing.....

[Marble]

I had my first batch of 20 or so the other day and I can't get rid of them all. If they start sending me more, I'm doomed!

Edit: And I didn't like the game either.

[𝕊𝕋𝕌ℝ𝕄-𝕂𝔸𝕋]

omg 20 in one go???....how did that happen :O

[ChillCore]

Personally I do enjoy the game and I do not mind receiving free copies as I find peeps that do want them from time to time.
Not sure if I will feel the same if,/when the number of invites reaches a hundred though. An option to no longer receive any at some point would be great.

[GuildMaster Arrataz]

That's all I'm really asking for: The obvious (but somehow overlooked) "Unsubscribe" option for the Dota 2 giveaways. Steam's attitude towrads this reasonable request is baffling.

[Kyoshiro]

J'en ai presque 50, c'est abusé.
Le pire c'est que cela ramène une mauvaise ambiance dans le jeu..

[GuildMaster Arrataz]

And then the next game will be in development and Valve will decide that it is ok to spam us with that one too? No thanks.

Muppet, are you really this obtuse, or are you just a corporate shill?

[𝕊𝕋𝕌ℝ𝕄-𝕂𝔸𝕋]

....A divided house cannot stand....
The reason why Valve can get away with all this.....