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If they don’t provide it to you, it’s because thy don’t want to
- Posting on the game forum, in hopes that the developer or representative reply.
- If the developer or representative, is active on forum, and have comments open on profile, can add them or comment on profile.
- Find out if they have an email, so you can email them about your issues. Or if they have website with online chat / phone support can do that instead, to which they should forward to the developer, about the issues.
search for the game
technical issues
other problem
contact game support
in the "Support for this product is provided by:" box you might find other methods then the discussion boards.