I bought a Steam game and this is the message I get? You can do better!

[Rebmes]

"If you are new to Steam, you can get the free Steam application here."

On the receipt e-mail. I've been using this for over 10 years and have plenty of games. Something more relevant to me might be more useful than "if you're new" ... clearly I'm not new. Thanks for your consideration, and perhaps fixing (improving) this ^^

[Zekiran]

It's the same message for literally every single game you will ever purchase, because the boilerplate system they use for that email cannot know whether you have an account or not.

It says, literally, "IF" you're new.

If you're not new, you already know all this.

If you were new, you wouldn't, so... wouldn't you rather that message be there for everyone, regardless, so you can ignore it at will, instead of NOT being there for the people who do need it?

[Rebmes]

You would simply think that Steam would be able to differentiate between old users and new users, despite it communicating by e-mail.

[Zekiran]

Rebmes eredeti hozzászólása:

You would simply think that Steam would be able to differentiate between old users and new users, despite it communicating by e-mail.

It's coded to do this because putting any code in that reads an account information would undoubtedly screw other things up, and badly. code is a monster, and with the quantity of people on Steam, any small thing might wind up being a major issue. This is the simplest way to avoid that, and also the simplest way to remind folks that not everyone is experienced here.

[76561198968828589]

Why is that

[wuddih]

Rebmes eredeti hozzászólása:

You would simply think that Steam would be able to differentiate between old users and new users

treating everyone equally is a bad thing?

[Quint the Alligator Snapper]

The if statement demon strikes again!

(Seriously, this feels like a pretty inconsequential issue...)

[ KARR™]

Zekiran eredeti hozzászólása:

It's the same message for literally every single game you will ever purchase, because the boilerplate system they use for that email cannot know whether you have an account or not.

It says, literally, "IF" you're new.

If you're not new, you already know all this.

If you were new, you wouldn't, so... wouldn't you rather that message be there for everyone, regardless, so you can ignore it at will, instead of NOT being there for the people who do need it?

What ARE you talking about? The email you receive that says 'If you are new to Steam' includes your account name (which is a two second job to look up the age of the account or number of purchases from) and other details such as invoice number, date of purchase - which it gets from your account - AND your IP address which it saves to your login history!

It knows perfectly well which account you are logged in with. It's a two second job to join that to the creation date or purchase history. No-ones bothered to do anything about it. You could easily include another mergetag with that sentence in it that says something like:

IF (@accountage > 60 days and @PurchaseAmount > 5) then message = 'what to say to experienced user' else message = 'Message to new user'

[Washell]

Code breaks. Default text doesn't. Other than OP and a few anal retentive users, nobody cares. Nor does it stop anyone from shopping here. I don't expect Valve to waste time and money on a non-issue.

[*P0P$*FR3$H3NM3Y3R*]

Makes me wonder why a long term user keeps reading the receipt emails.
I simply check if the wallet balance in the top corner is correct, once I received the game and thats it.

[Rebmes]

I read my e-mails, what can I say? Sure, it's not a big issue, but it wouldn't cost much time or money to implement.

It's nice to be recognized at the stores you shop at, so why not Steam? (:

[Zekiran]

I read mine too, with all the games that I buy.

You know why I read them every time? Because IF SOMETHING HAS CHANGED, I will know about it.

I have to do this for food, as I have allergies and sometimes products change so that I may be sick from them. I read literally every label, every single time I purchase.

I read my email whenever I get one, after buying a game. I'm not 'new' to this. But I know how code, legal text, contractual text, and the like all work. I would much rather be safe and know that it hasn't changed, than sorry if I clicked on something that I did not want - "oh by the way this comes with an agreement to sell your kidney"... obviously hyperbole, but still.

[Rebmes]

Today I got this, and I quote:

Hello Rebmes,
You are receiving this email about Cyberpunk 2077 because you have played a game from the Witcher series (also made by CD PROJEKT RED)


Personalized advertising e-mails, and nothing at all for "thanks for buying a game here's a receipt and instructions" e-mails. There you have it!

[cSg|mc-Hotsauce]

Rebmes eredeti hozzászólása:

Today I got this, and I quote:

Hello Rebmes,
You are receiving this email about Cyberpunk 2077 because you have played a game from the Witcher series (also made by CD PROJEKT RED)


Personalized advertising e-mails, and nothing at all for "thanks for buying a game here's a receipt and instructions" e-mails. There you have it!

Those are defaulted to opt-in.

https://store.steampowered.com/account/emailoptout

[wuddih]

that promotional based email you just received is not treating you differently then others.
it is: you have ordered chicken, do you want fries with it?
just a normal sales pitch, neutral, targeted to simply get more money out of you.

[Rebmes]

You don't understand. If they can customize an e-mail according to what games are in my library, they should be able to notice that I'm not a new account on other e-mails.