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Once you have your Steam Support account, you'll need to create a new ticket: https://support.steampowered.com/newticket.php " -FrazerJC
You cannot use your Steam login. You have to create a new accoutn for Steam Support.
Read the above post.
Your password is wrong because you're trying to use your Steam password. Don't do that.
My issue is that I haven't been able to make a purchase for several days, I only get a "your purchase was not able to start" no failure code or anything to let me know what the problem is.
Steam must have the worst support ever.
OK got it to work, switched to english, don't know if that had anything to do with it, and also had to press enter in the first box, i.e where it asks for product like steam or a game etc.