Arma 3 still in libary, but now ask's me to re-purchase the game

[[BL] Baldeagle91]

Arma 3 still in library, but now ask me to purchase the game instead of the "play" option. I have owned and played the game since the 28th of sept (8 hours according to my library).

I've renamed the clientregistary.blob and restarted both steam and my computer as support suggests. Also checked and game has been paid for.

It's still in my library but as I said I can no longer play they game as the play button is replaced with the purchase button.

It's weird as I can still "launch" the game using playwith six or the games own shortcut, outside of steam, just the multiplayer content is unavailable (not tested trying to actually play singleplayer yet).

I've left a ticket with steam support but all my previous tickets took 15 days to a months to be replied to so I thought I would try here.

It's weird seeing for most people the game completely disappears from the library when they have this issue.

[Azza ☠]

This happens on free-to-play weekends with games. You didn't actually purchase the game, rather downloaded, installed and played it on a free trail weekend. Since the game is still installed, steam throws it under "Other Games" while all the stats still on it, but rather has a purchase button instead of play after the freebee period has expired.

You can right-click the game, and delete local content to get rid of it... if this is the case.

If you do believe it was an actual purchase - then it should appear under your top-right Account > Account Details > Game Licenses/Transactions and say it's already been purchased when visiting the steam store page of the game.

[Satoru]

http://steamcommunity.com/profiles/76561198007326762/games?tab=all

You no longer own ARMA3 as per your online library

This means that Steam revoked the game

Generally this is because whoever you traded it for, scammed you.

[[BL] Baldeagle91]

Was not a trade, was a purchase from an online retailer.

Thing is as soon as the CD key is redeemed its steams/valves responsibility.

[Laptop]

Originally posted by BL BaldEagle:

Was not a trade, was a purchase from an online retailer.

Thing is as soon as the CD key is redeemed its steams/valves responsibility.

No, the key isn't Valve's responsiblity.

Per the SSA you're not even allowed to be buying keys like that. I'd go back to wherever you bought it from and ask for a refund.

[ KARR™]

Originally posted by Laptop65:

Per the SSA you're not even allowed to be buying keys like that. I'd go back to wherever you bought it from and ask for a refund.

Without knowing where he bought it from, you can't say he isn't allowed to be buying keys. You can buy the game from the makers web page www.arm3.com and all they will give you is a key that you put into Steam. If he bought it from 'www.cheapkeys4freegames.net.com.org' then fair enough who knows what has happened with the key.

[Satoru]

Originally posted by BL BaldEagle:

Was not a trade, was a purchase from an online retailer.

Thing is as soon as the CD key is redeemed its steams/valves responsibility.

What 'online' retailer was it.

Note 'shady cd key shops' don't count

[Laptop]

Originally posted by KARR:

Without knowing where he bought it from, you can't say he isn't allowed to be buying keys. You can buy the game from the makers web page www.arm3.com and all they will give you is a key that you put into Steam. If he bought it from 'www.cheapkeys4freegames.net.com.org' then fair enough who knows what has happened with the key.

Arm3.com is not a third party retailer. They actually own + distribute the game.

[[BL] Baldeagle91]

No, not the key per say, but once it's been redeemed on steam and it's been verified steam are responsible for the issue. If they say for whatever reason it's not valid then fine but as far as I'm aware it's a valid copy.

However at this moment in time the key is valid, has been assigned to my account, only when entered into steams "activate product" it states the key is already in use (as it was on mine).

Thing is I thought if someone wanted to steal the key they would have to steal the whole account?

I've got a feeling it may simply be "wrong region" which may explain why it would get revoked -_-

[Satoru]

Again I'm going to ask

WHERE did you buy it.

Because if the key was revoked, maybe you should be screaming at the place you bought it from. Not Steam.

[Laptop]

Originally posted by BL BaldEagle:

No, not the key per say, but once it's been redeemed on steam and it's been verified steam are responsible for the issue. If they say for whatever reason it's not valid then fine but as far as I'm aware it's a valid copy.

However at this moment in time the key is valid, has been assigned to my account, only when entered into steams "activate product" it states the key is already in use (as it was on mine).

Thing is I thought if someone wanted to steal the key they would have to steal the whole account?

I've got a feeling it may simply be "wrong region" which may explain why it would get revoked -_-

It wouldn't have activated at all if it was the wrong reigon. It also states you are in the wrong region if you attempt to activate it.

The key isn't Valve's responsibility. You bought it off some third party site, these sites are shady and are not to be trusted at all. I would never buy off them. If they scam you or take the key back there's nothing you can do.

[[BL] Baldeagle91]

Publisher has revoked it, not steam (well publisher requested it revoked) :S weird, oh well, fastest response from steam support ever! only took 48 hours :P

Will contact online retailer, thanks anyway guys

[Satoru]

Originally posted by BL BaldEagle:

Publisher has revoked it, not steam (well publisher requested it revoked) :S weird, oh well, fastest response from steam support ever! only took 48 hours :P

Will contact online retailer, thanks anyway guys

Next time purchase only from reputable steam resellers

[Naylen]

I somehow have ARMA 3 in my steam library now. I have never played it nor have I downloaded it. It says install, yet tells me "no license"

[wuddih]

Originally posted by hondasarecool:

I somehow have ARMA 3 in my steam library now. I have never played it nor have I downloaded it. It says install, yet tells me "no license"

weekend is just over, it will remove itself.