Is there an emailadress I can send to for help?

[VildaVargtand]

I have looked at the supportsite but there is nothing there that will answer my question. Where can I send a question to the support team?

[Wolf Knight]

the ticket system is the only way to contact them. if you provide some general information about what the question is, someone on the forums may know the answer

[Ogami]

The only way you can contact the Steam Support is with the ticket system on the Support page.
https://help.steampowered.com/en/

If your issue is not listed they cant help you.
In general the Steam Support can only help with account issues,payment issues and Valve made game support, also technical support for the Steam client.
They cant help about hardware, software or non Valve games nor anything else.

[Jaunitta 🌸]

See HELP at the very top above the LIBRARY click on that then Steam Support.

[VildaVargtand]

Originally posted by Wolf Knight:

the ticket system is the only way to contact them. if you provide some general information about what the question is, someone on the forums may know the answer

Cant find any ticket system. There is now "contact support" option.

[VildaVargtand]

Originally posted by Ogami:

The only way you can contact the Steam Support is with the ticket system on the Support page.
https://help.steampowered.com/en/

If your issue is not listed they cant help you.
In general the Steam Support can only help with account issues,payment issues and Valve made game support, also technical support for the Steam client.
They cant help about hardware, software or non Valve games nor anything else.

Ok yea thats the page ive looked at and so there is no " link" for actially sending a massage to the support team? As there usally is.

[Ogami]

You need to choose a topic from the list that comes closest to your problem and then click through the options.
Usually there will be a way to send a support ticket at the end if none of the available choices are helpful to you.

[Brian9824]

Originally posted by VildaVargtand:

Originally posted by Ogami:

The only way you can contact the Steam Support is with the ticket system on the Support page.
https://help.steampowered.com/en/

If your issue is not listed they cant help you.
In general the Steam Support can only help with account issues,payment issues and Valve made game support, also technical support for the Steam client.
They cant help about hardware, software or non Valve games nor anything else.

Ok yea thats the page ive looked at and so there is no " link" for actially sending a massage to the support team? As there usally is.

There is under the various options, but only if its something steam actually assists with. What exactly is the issue in more detail, if your not finding the right option your either not looking in the right place or its something steam cant help you with

[VildaVargtand]

Originally posted by Jaunitta 🌸:

See HELP at the very top above the LIBRARY click on that then Steam Support.

Yes ive done that but my issue isent there.

[Wolf Knight]

Originally posted by VildaVargtand:

Originally posted by Jaunitta 🌸:

See HELP at the very top above the LIBRARY click on that then Steam Support.

Yes ive done that but my issue isent there.

if its not there, it is most likely not something they can help you with. that is what the forums are for. all you have to do is provide some general information about what the problem is and someone may know the answer to your question.

[magicISO Sweden]

Originally posted by VildaVargtand:

Originally posted by Jaunitta 🌸:

See HELP at the very top above the LIBRARY click on that then Steam Support.

Yes ive done that but my issue isent there.

just pick one that is close and tell them in text what you need help with

[VildaVargtand]

Originally posted by Ogami:

You need to choose a topic from the list that comes closest to your problem and then click through the options.
Usually there will be a way to send a support ticket at the end if none of the available choices are helpful to you.

Yes ive done that but there still is no way to send a support ticket. Maby there is something wrong with the site from my end. I dont know

[Spawn of Totoro]

Originally posted by VildaVargtand:

Originally posted by Ogami:

You need to choose a topic from the list that comes closest to your problem and then click through the options.
Usually there will be a way to send a support ticket at the end if none of the available choices are helpful to you.

Yes ive done that but there still is no way to send a support ticket. Maby there is something wrong with the site from my end. I dont know

What issue are you having, that you need to contact support about?

[VildaVargtand]

Originally posted by Spawn of Totoro:

Originally posted by VildaVargtand:

Yes ive done that but there still is no way to send a support ticket. Maby there is something wrong with the site from my end. I dont know

What issue are you having, that you need to contact support about?

Ive actually forgotten it :/ So if I cant find the help I need in the help sektion I can ask here?

[miamew3]

Ask away, someone may know the answer to your question.

[crunchyfrog]

Originally posted by VildaVargtand:

Originally posted by Spawn of Totoro:

What issue are you having, that you need to contact support about?

Ive actually forgotten it :/ So if I cant find the help I need in the help sektion I can ask here?

Generally speaking it works like this.

As you'll have noted from the questions on the support pages - they deal with personal stuff like account queries, payments and so on.

We deal with everything else.

It's basically that.