Dota 2
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AE6EE Dec 25, 2013 @ 8:15am
if your dota2 items got stolen click here for step by step.
if your account got hacked and got it back but you lost some of your precious dota2 items follow these steps below.

go here: https://support.steampowered.com/newticket.php
(note: this is steam support community, you will need an account for this.)

Step 1: What type of issue?
product: Dota2
category: Steam Trading/In-Game Items (just try to be more specific)
below: find "Stolen/Hijacked Items"

Step 2: Subject: (anything specific related to the subject)

Question: just tell them what happend related to the subject.

Note 1: give them the link where you tried to log in your account, the link where your account got hacked so that they will block it report that site.(hope they will)

Note 2: please do provide the ip address of the hacker. it should be in your email when tried to logged in into that hacker site and asks you for the code. check the email code and click on verify login location and you'll see your ip address and the hacker's ip address located at.

Step 3: attachement: take a screen shot of your history where the hacker traded your items (it's located at your inventory next to trade offers says "view inventory history") and take a screen shot of the hacker's profile page.

don't forget to put your steam acc. log in name and operating system

step 5: wait for steam support to solve the problem. just be patient.


hope this will help you retrieving your precious dota2 items back from these hackers.

MerryChristmas to all Dota2 fans hope these hackers will come to an end! =)
Peace!
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Showing 1-15 of 257 comments
Cancer Bot Dec 25, 2013 @ 8:28am 
William tris work if i just got scammed, paypal payment its taking the money back and i already gived my arcana, need welp
AE6EE Dec 25, 2013 @ 8:38am 
Originally posted by @ProDotoPlayer:
William tris work if i just got scammed, paypal payment its taking the money back and i already gived my arcana, need welp

if you negotiated with money i'm afraid i can't help you with that. don't trade items with money. use dota2 keys instead.
Cancer Bot Dec 25, 2013 @ 8:41am 
Just needed to get my money into paypal, however he payied first, then i send the ítem, but now he is disputing the payment
AE6EE Dec 25, 2013 @ 8:49am 
like i said. you shouldn't use money on trading. steam isn't reponsible on any of these matter.
ArnoBastard Dec 25, 2013 @ 9:16am 
thx
rboshmaf Jan 12, 2014 @ 5:02pm 
Originally posted by Pfff:
Originally posted by @ProDotoPlayer:
William tris work if i just got scammed, paypal payment its taking the money back and i already gived my arcana, need welp

if you negotiated with money i'm afraid i can't help you with that. don't trade items with money. use dota2 keys instead.


Originally posted by Pfff:
if your account got hacked and got it back but you lost some of your precious dota2 items follow these steps below.

go here: https://support.steampowered.com/newticket.php
(note: this is steam support community, you will need an account for this.)

Step 1: What type of issue?
product: Dota2
category: Steam Trading/In-Game Items (just try to be more specific)
below: find "Stolen/Hijacked Items"

Step 2: Subject: (anything specific related to the subject)

Question: just tell them what happend related to the subject.

Note 1: give them the link where you tried to log in your account, the link where your account got hacked so that they will block it report that site.(hope they will)

Note 2: please do provide the ip address of the hacker. it should be in your email when tried to logged in into that hacker site and asks you for the code. check the email code and click on verify login location and you'll see your ip address and the hacker's ip address located at.

Step 3: attachement: take a screen shot of your history where the hacker traded your items (it's located at your inventory next to trade offers says "view inventory history") and take a screen shot of the hacker's profile page.

don't forget to put your steam acc. log in name and operating system

step 5: wait for steam support to solve the problem. just be patient.


hope this will help you retrieving your precious dota2 items back from these hackers.

MerryChristmas to all Dota2 fans hope these hackers will come to an end! =)
Peace!

it happend to me today, i followed the steps ( steam support ---> provided the link i log-in with a log from the trade history after i got my account back, i hope steam can get me my items back i lost a lot of rares/mythicals ) when do you think i can hear back from steam and will it be possible to get my items back? thanks for your time
TirithRR Jan 12, 2014 @ 5:05pm 
You may or may not get your items back. It's possibly but not guaranteed.

Could take a few days for them to respond, longer during high load times for Steam Support.
AE6EE Jan 12, 2014 @ 6:09pm 
Originally posted by TirithRR:
You may or may not get your items back. It's possibly but not guaranteed.

Could take a few days for them to respond, longer during high load times for Steam Support.

they will return all your items but this is for the people that got scammed for the first time. they will only reverse the items once for one-time customer service.
rboshmaf Jan 12, 2014 @ 10:13pm 
Originally posted by Pfff:
Originally posted by TirithRR:
You may or may not get your items back. It's possibly but not guaranteed.

Could take a few days for them to respond, longer during high load times for Steam Support.

they will return all your items but this is for the people that got scammed for the first time. they will only reverse the items once for one-time customer service.

This is the first time this kind of a thing happened with me, hope i hear the good new that my items will get returned and that he get justice asap
R3L4xxx Jan 12, 2014 @ 10:22pm 
@@
Originally posted by Fun:
if your account got hacked and got it back but you lost some of your precious dota2 items follow these steps below.

go here: https://support.steampowered.com/newticket.php
(note: this is steam support community, you will need an account for this.)

Step 1: What type of issue?
product: Dota2
category: Steam Trading/In-Game Items (just try to be more specific)
below: find "Stolen/Hijacked Items"

Step 2: Subject: (anything specific related to the subject)

Question: just tell them what happend related to the subject.

Note 1: give them the link where you tried to log in your account, the link where your account got hacked so that they will block it report that site.(hope they will)

Note 2: please do provide the ip address of the hacker. it should be in your email when tried to logged in into that hacker site and asks you for the code. check the email code and click on verify login location and you'll see your ip address and the hacker's ip address located at.

Step 3: attachement: take a screen shot of your history where the hacker traded your items (it's located at your inventory next to trade offers says "view inventory history") and take a screen shot of the hacker's profile page.

don't forget to put your steam acc. log in name and operating system

step 5: wait for steam support to solve the problem. just be patient.


hope this will help you retrieving your precious dota2 items back from these hackers.

MerryChristmas to all Dota2 fans hope these hackers will come to an end! =)
Peace!

Hi, Im Mikko Ive been scam , i post my trade in dota2lounge.com
ES Deep Magma Set, Owlion set and Gleaming Seal to TerrorBlade Arcana

Somebody Add me and he wants my offer , when the trading has begun ill put all my items , to be return of TB Arcana, ive wondered why he put 1 common, and i asked y u put common? and he said "that is one of my trash" Before the trading session was end Ive noticed he removed TB arcana but its too late to cancel the trading session and left the 1 trash common.


Named of Scammer "Dealer" http://steamcommunity.com/profiles/76561198086981868

My Account "Law"
http://steamcommunity.com/profiles/76561198130008913/


How can I bring back my items>
AE6EE May 12, 2014 @ 6:36pm 
sorry! it was a fair trade. it was your own fault by not paying attention on the trade.Next time you make a trade make sure that the items you are want to trade is in there.
76561198135394114 May 27, 2014 @ 1:46am 
how can i get back my item?? please help im a newbie here in dota 2 and this is my first time get scammed
Last edited by TheGamingOrange; May 27, 2014 @ 1:49am
Acey May 27, 2014 @ 1:51am 
Originally posted by Jay..周杰伦康拉德:
how can i get back my item?? please help im a newbie here in dota 2 and this is my first time get scammed

http://steamcommunity.com/sharedfiles/filedetails/?id=177244559

https://support.steampowered.com/kb_article.php?ref=9958-MJDG-3003
Originally posted by Steam Support:
What is Steam's policy on returning scammed items/gifts?8

Steam will not return any items or gifts that you feel have been traded unfairly. There are no exceptions to this policy. All trades are final. If you were scammed, you may submit a report from the offending user's profile, however contacting Steam Support will not result in the return of any stolen items/gifts. This does not include fraudulently purchased games that you received and were removed from your account. Please see the below question for how we handle fraudulent gift trades.
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Date Posted: Dec 25, 2013 @ 8:15am
Posts: 257