Didn't get my item that I bought off the steam market.

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Ecco Jan 5, 2015 @ 10:16am

Didn't get my item that I bought off the steam market.

I bought an item for Team Forteress 2 but it didn't show up in my inventory and took the money from my wallet. In my market history it says that I bought it.
Help please.

thanks.

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Showing 1-12 of 12 comments

Emilio Jan 5, 2015 @ 10:19am

Contact steam support with proof of purchase.
https://support.steampowered.com/

Last edited by Emilio; Jan 5, 2015 @ 10:20am

wuddih Jan 5, 2015 @ 10:21am

inventory has sometimes a delay. dont bug steam support because of impatience.

Ecco Jan 5, 2015 @ 10:22am

When could I envisage contacting the steam support? In like two days?
Thanks for the answers.

ps: bought the item at 18:25.

Last edited by Ecco; Jan 5, 2015 @ 10:25am

Ecco Jan 5, 2015 @ 10:42am

I bought a cheap item (right now to see) then and I received it but not the old items that I bought, what the actual ♥♥♥♥?

Raging Sibuyas Apr 10, 2015 @ 5:49am

hey i buy cm arcana on steam now, but where is that arcana? nothing goes to my inventory

MARTINEZ Apr 10, 2015 @ 5:53am

i ought a ak redline ft and that didnt show up in my inv

Forcen Apr 10, 2015 @ 5:57am

If you got the email you should take the confirmation numbers and make a support ticket and explain what happened.

I would contact them right now if I where you, it can take a while.
BUT if the problem solves itself remember to delete the ticket.

Raging Sibuyas Apr 10, 2015 @ 5:59am

how can i contact them???

MARTINEZ Apr 10, 2015 @ 6:00am

ty forcen i will do that

Raging Sibuyas Apr 10, 2015 @ 6:02am

hey i didn't get any email in my yahoo mail, how can i report it?

#10

Forcen Apr 10, 2015 @ 6:05am

Originally posted by Gab:
how can i contact them???

read this: http://steamcommunity.com/sharedfiles/filedetails/?id=265127337

Originally posted by Gab:
hey i didn't get any email in my yahoo mail, how can i report it?

Make sure you are checking the right email, the one that shows up at settings>account in steam.
Also check your market history. You did buy it on the market right?
http://store.steampowered.com/account/market_transactions

Last edited by Forcen; Apr 10, 2015 @ 6:06am

#11