Steam client update download progressbar keeps resetting.

[Raketenkäse]

1. I install the steam client.

2. I try to start it for the first time and it initially wants to download some sort of updates it says.

3. The update dialog progress indicator grinds back and forth between 0% and 25% but never gets beyond.

4. ?

Steam works perfectly on my other computer.

[Raketenkäse]

Anyone?

[Strides]

I have no idea sorry. But could you help with mine? Whenever i try to start a game, it says to update my game "SteamVR" which isn't a game, it is a folder i have, but it is empty. search up the discussion "SteamVR Broken!" for more details.

[Raketenkäse]

Originally posted by Sou:

...

Yeah, I'm equally sorry dude. Never even heard of it.

Good luck tho.

[Bad 💀 Motha]

What OS?
Admin user or Stardard/Limited?
Where did u install Steam Client to exactly?

[4adll ( °□°)]

and

[Raketenkäse]

Originally posted by Bad-Motha:

What OS?
Admin user or Stardard/Limited?
Where did u install Steam Client to exactly?

OS is win8.1x64, installation location is default and system access level is default administrator account.

The machine thats acting up is connected to local network via WiFi USB dongle on 5 GHz band and it's NOT currently possible to attach it to the local network by network cable.

Just this morning I did a complete from scratch reinstallation of the OS with new updated drivers, NO custom AV or firewall gunk, just clean and nice with drivers only.

It still takes a dump on me.

[wuddih]

try to install steam out of programfiles directory.

[aiusepsi]

The usual reason for the progress bar going backwards is the download being corrupted. If you post your Steam/logs/bootstrap_log.txt file to Pastebin so we can see it might provide more information.

[Raketenkäse]

Originally posted by aiusepsi:

The usual reason for the progress bar going backwards is the download being corrupted. If you post your Steam/logs/bootstrap_log.txt file to Pastebin so we can see it might provide more information.

Reading this particular log file, it becomes evident that it thinks it cant connect to internet?

Well, steam surely must be the only application on that machine to fail that as every other application, including windows update gets on the net without a single hickup.

What a funny little program.

boostrap_log.txt from defiant machine.

http://pastebin.com/kFyBqx0F

[Falro the Great]

Originally posted by Dodde:

Originally posted by aiusepsi:

The usual reason for the progress bar going backwards is the download being corrupted. If you post your Steam/logs/bootstrap_log.txt file to Pastebin so we can see it might provide more information.

Reading this particular log file, it becomes evident that it thinks it cant connect to internet?

Well, steam surely must be the only application on that machine to fail that as every other application, including windows update gets on the net without a single hickup.

What a funny little program.

boostrap_log.txt from defiant machine.

http://pastebin.com/kFyBqx0F

Steam seems, for reasons unknown, to be more sensitive to small "blips" in internet connection than most programs.

Two ideas:
1) Can you try with a 2.4GHz adapter?
2) Can you check to make sure your router is allowing Steam's ports?

[aiusepsi]

It's not that it thinks it can't get on the Internet, more that when it tries to it often fails. Also I'm not sure if the checksum mismatches are due to actual corruption or just the connections failing out and causing the incomplete download to get checksummed (which it will then fail), but I suspect the latter.

At a guess, you've got severe packet loss problems, probably caused by interference or other such gremlins caused by wireless interference. Not severe enough to count as a total connection drop and mostly things are trying to compensate by retrying and so forth, but it's probably causing a general degredation in your networking performance.

I forget exactly what the command for it is in Windows, but if you run a continuous ping from the afflicted computer to your router for a few minutes you'll probably see the packet loss.

[Raketenkäse]

Originally posted by Falro the Great:

Two ideas:
1) Can you try with a 2.4GHz adapter?
2) Can you check to make sure your router is allowing Steam's ports?

2.4 GHz doesn't make a difference, just tried it.

Router settings are factory default and every other device talking to the net through it is working fine without any complaints, including steam on my main machine.

[Raketenkäse]

Originally posted by aiusepsi:

At a guess, you've got severe packet loss problems, probably caused by interference or other such gremlins caused by wireless interference. Not severe enough to count as a total connection drop and mostly things are trying to compensate by retrying and so forth, but it's probably causing a general degredation in your networking performance.

As a guy not knowing much about networking, intuitively one would assume that such degraded signal quality would affect performance on all applications using the network on the afflicted machine?

As I experience the machine, it s extremely fast and responsive, both downloading small and large files off internet and off local sources. Netflix works flawlessly as does other streaming services.

[aiusepsi]

Probable that the problem's intermittent so it mostly gets smoothed out. The Steam bootstrapper is (by design, because simple systems have fewer opportunities for bugs) a bit primitive, so it needs to download a few 10 MB or so files without them being interrupted. If it goes halfway through a file, it's no good.

That's why I suggested a long-running ping as a diagnostic; run it for a good few minutes and you'd see if you have an intermittent connectivity issue. Win key + R, type "cmd" and then into the command prompt "ping" (both without quotes) and it should tell you how to run a ping operation that carries on continuously. Use your router IP, hopefully you know it, otherwise 8.8.8.8 usually works (that's the Google public DNS IP. Easy to remember.)

[Raketenkäse]

Originally posted by aiusepsi:

Probable that the problem's intermittent so it mostly gets smoothed out. The Steam bootstrapper is (by design, because simple systems have fewer opportunities for bugs) a bit primitive, so it needs to download a few 10 MB or so files without them being interrupted. If it goes halfway through a file, it's no good.

That's why I suggested a long-running ping as a diagnostic; run it for a good few minutes and you'd see if you have an intermittent connectivity issue. Win key + R, type "cmd" and then into the command prompt "ping" (both without quotes) and it should tell you how to run a ping operation that carries on continuously. Use your router IP, hopefully you know it, otherwise 8.8.8.8 usually works (that's the Google public DNS IP. Easy to remember.)

I've done some experimenting.

When downloading off of softpedia over http for example, my ping or latency remains rather constant. When steam is trying to download it s client update, ping starts to fly around all over the place. It goes from ~30ms up to a second at most and then right back down again.

Continuously pinging my router generates a smooth 1ms response time with no deviations.