1 file failed to validate and will reacquired (Verify integrity of game cache) help me :(

[KimDoToRi]

I bought the game. (game name : skull girls)
and I was download the game and clicked the play button
but failed to start game. so I verify integrity of game cache but '1 file failed to validate and will reacquired.' so i delete the game and download again, did steam's method(https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335).
yet it is not played. How can I fix it? PLZ HELP ME :(

** I m so sorry my english is not good. X(

[76561193857876471]

It's not necessary to delete and reinstall the game. Verify the integrity of the game's cache. If any files are missing/corrupt, verify a second time. If one or more files are still missing/corrupt, then a program on your computer is blocking/removing the files:
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

[KimDoToRi]

thanks but it doesn't play...

[wuddih]

Originally posted by RedOrange:

thanks but it doesn't play...

what happens when you start the game then?

[KimDoToRi]

my screenshot
https://support.steampowered.com/attachment_tickets.php?do=imgpopup&id=6461467
https://support.steampowered.com/attachment_tickets.php?do=imgpopup&id=6461469
https://support.steampowered.com/attachment_tickets.php?do=imgpopup&id=6461470

[wuddih]

nobody here except you can see that. steam support was also the wrong way to look for help.

every game also has an own board:
https://steamcommunity.com/discussions/#games

[KimDoToRi]

oh sorry i dont know that. is this right?
http://imgur.com/jhWhNZj
http://imgur.com/uZ5CKMD
http://imgur.com/GL1hSxq

[76561193857876471]

To be honest, that definitely sounds like something on your computer is blocking/removing some of the game's files. Try disabling your antivirus temporarily, verify the game's cache, then start the game.

[KimDoToRi]

good advice but i don't know anymore. thx! :)

[mjhieu]

Yeah, just add whole steam folder into virus app Exclusion then verify the game. It works for me, problem gone.

[CostcoHotdog]

Originally posted by mjhieu:

Yeah, just add whole steam folder into virus app Exclusion then verify the game. It works for me, problem gone.

Is this done through control panel, or the anti-virus software itself?

[mjhieu]

Antivirus software itself.

[SideTracked]

Originally posted by 76561193857876471:

It's not necessary to delete and reinstall the game. Verify the integrity of the game's cache. If any files are missing/corrupt, verify a second time. If one or more files are still missing/corrupt, then a program on your computer is blocking/removing the files:
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

How do I find out which file is being removed, I've done this multiple times, however, this time it doesnt tell me, the problem is on Witcher 3 btw. I know it's been 2 years since, lel, but i Hope you do respond :P

[Tev]

Originally posted by SideTracked:

Originally posted by 76561193857876471:

It's not necessary to delete and reinstall the game. Verify the integrity of the game's cache. If any files are missing/corrupt, verify a second time. If one or more files are still missing/corrupt, then a program on your computer is blocking/removing the files:
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

How do I find out which file is being removed, I've done this multiple times, however, this time it doesnt tell me, the problem is on Witcher 3 btw. I know it's been 2 years since, lel, but i Hope you do respond :P

No way.

You could do a before and after of the folder and compare, but that's about it.

Does the file that fails to validate actually affect its functionality in any way that you can witness?

[c0nc3ptZzz]

i dont have any virus defenders or anything but its still busted for me :/

[By-Tor]

Originally posted by 76561193857876471:

It's not necessary to delete and reinstall the game. Verify the integrity of the game's cache. If any files are missing/corrupt, verify a second time. If one or more files are still missing/corrupt, then a program on your computer is blocking/removing the files:
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Yes, this helped me solve my issue. Important to verify a second time!
Also, added the /Steam directory to the Exclusion of the Antivirus.
Thanks!