ala7lm Apr 26, 2015 @ 5:53pm
Your purchase is still being processed,
i purchese GTA V before 1 hour and the price (59.99 usd) its taken from my account i am still get messege Your purchase is still being processed, steam will notify you when the transaction has been completed. Help.

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Showing 1-15 of 25 comments
Alice Apr 26, 2015 @ 5:57pm 
Check Your Library to see if the game is there.. Normally The Game immedietly Gets Added into your Library After You Purchase it. if it's not there however..Then you will have to wait.
ala7lm Apr 26, 2015 @ 6:02pm 
its there in my library but i cant download or install it give me massege after i press install buttom ;Your purchase is still being processed, steam will notify you when the transaction has been completed
Trase Apr 26, 2015 @ 6:03pm 
NICE

BigDaddyDeepz Apr 26, 2015 @ 6:07pm 
ala7lm, I've the exact same issue. Purchased GTA V about 1 hour and 30 min ago, still tells me the purchase is being processed.
BigDaddyDeepz Apr 26, 2015 @ 6:11pm 
EDIT: Mine works now :-)
jason_ellery96 Apr 27, 2015 @ 6:48am 
Purchase GTA V late last night money has gone from my bank account but still getting the message : Your purchase is still being proccessed,steam will notify you when the transaction has been completed . I hope they aint just taking my money and not giving me the game
Tev Apr 27, 2015 @ 7:12am 
Originally posted by jason_ellery96:
Purchase GTA V late last night money has gone from my bank account but still getting the message : Your purchase is still being proccessed,steam will notify you when the transaction has been completed . I hope they aint just taking my money and not giving me the game

What's its event under https://store.steampowered.com/account/store_transactions

If
Failed
  • Your money will be returned to your balance by your payment processor in 3-5 business days
      Do note that business days do not include the weekends
Pending
  • Your event will either change to Purchase; or Failed later.
jason_ellery96 Apr 27, 2015 @ 7:16am 
at the moment it says pending , but i got the option to cancel this transaction
J4MESOX4D Apr 27, 2015 @ 7:19am 
Originally posted by jason_ellery96:
at the moment it says pending , but i got the option to cancel this transaction
Don't cancel - wait and see if it goes through. If it fails or you cancel; your money will just be returned within 3-5 days whereas if you hold on; the transaction may go through.
jason_ellery96 Apr 27, 2015 @ 7:21am 
what time period should i wait for as i want to get on and kick ass
Tev Apr 27, 2015 @ 7:24am 
Originally posted by jason_ellery96:
what time period should i wait for as i want to get on and kick ass
It's typically within 24 hours.

Here's the other reason why it's better not to cancel if the money has been withdrawn:
Warning: Did you already complete payment with your payment service provider for this transaction? If so, we will email you when we get notification of your payment and automatically complete your purchase. Continue only if you are sure you have not already paid or you risk us not being able to fulfill this transaction. Canceling your transaction does NOT grant you a refund for your purchase.
Last edited by Tev; Apr 27, 2015 @ 7:24am
jason_ellery96 Apr 27, 2015 @ 7:28am 
24 hours ?
Tev Apr 27, 2015 @ 7:30am 
Originally posted by jason_ellery96:
24 hours ?
within 24 hours.
jason_ellery96 Apr 27, 2015 @ 7:32am 
best be , the only other thing is when i paid for it i got a confirmation code but no email
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Date Posted: Apr 26, 2015 @ 5:53pm
Posts: 25